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Crestmont Buick GMC

Beachwood, OH

4.3
384 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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25975 Central Pkwy

Beachwood, OH

44122

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Showing 384 reviews

December 11, 2024

It's a good looking dealership, friendly salespeople and management. The manager from crestmont Cadillac referred me to the crestmont GMC to talk to Mario. Mario is very professional and so is my salesperso More

by computerworks99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Crestmont Buick GMC responded

Congrats Marc on your new vehicle!!! Thank you for your business!

December 10, 2024

The sales manager Mr. Cruz is rude and totally disrespectful. The service is overpriced and with no respect for your time. If customer service and your time are important More

by bob@katz1.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
YVONNE OWENS
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Very Good Customer Service. I like my car. Would buy from again. Especially from Shaun. More

by infinity1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Crestmont Buick GMC responded

Congrats on your new vehicle!! we appreciate you!!

December 06, 2024

Excellent service in a timely matter. Will continue to use in the future- thank you More

by karen.lidsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
December 06, 2024

Absolutely horrible. Do not get a recall fixed/replaced here. My car had a recall on an airbag. It would explode on impact. It is required by law to be replaced, as a More

by kimberlyzcurry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No sales
December 05, 2024

Did a great job scheduling and attending to service needs in a timely and friendly manner More

by sxf24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
December 03, 2024

Car is great. Has a lot of features. Car came in exactly what i wanted. Dealership okay. More

by Candy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Crestmont Buick GMC responded

Congrats on your new vehicle!!

December 03, 2024

I really like my car. The color is great. Has a lot of features. Interior is nice. More

by Candy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Crestmont Buick GMC responded

We love that you lover your car!!

December 03, 2024

The car is great. It is loaded with features. The car came in exactly what I wanted. Dealership was okay. More

by Candy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

We are incredibly happy with our new purchase. Everyone we met at this dealership (Joyce, Yvonne and Jacob) was polite and courteous. It was a pleasant experience! More

by mike_d_rucker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Zarycki, Jacob