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Crestmont Buick GMC

Beachwood, OH

Overview
Employees
Reviews
Vehicles
4.3
454 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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25975 Central Pkwy

Beachwood, OH

44122

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Showing 454 reviews

May 31, 2024

Yvonne Owens is a pleasant and down to earth salesperson. This is my second vehicle from the dealership due to Yvonne and the staff. More

by remlapb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Crestmont Buick GMC responded

Thank you and Congratulations on your new Vehicle.

May 30, 2024

They told me to have another mechanic figure out my problem then come back so they could get the sale. More

by lukemarzec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales
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May 29, 2024

It’s unfair to charge if paying by credit card! You didn’t do this previously! This will make me go elsewhere! More

by SUSANEMOREFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 28, 2024

Took a long time to check out and to use my points for mg discounted, I never had to search for my reward points. More

by shdimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : VICTORIA CARRUBBA, NICOLAS GIORDANO, SEAN PRUDE, ANTHONY ROSE, GERALD SUHAR, BASIA TANORI, Darrell Timbs
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May 27, 2024

The service was done in a timely fashion and the Tech kept me informed of what was going on throughout the time I was there. More

by tkey2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024

This dealership offers one of the finest saleswoman; without Ms. Yvonne this place would be standing in its last leg. More

by toyabutler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Crestmont Buick GMC responded

Thank you for the kind words about Yvonne she is the best. Congratulations on your new vehicle.

May 25, 2024

I was greeted by Sarah, who is very friendly and also a nearby person named Cris came over to say hi who was washing up a car. Friendly place. More

by KSLATES88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 25, 2024

Way too long to wait for oil change and tire rotation 90 plus minutes nothing else tosay More

by HIRA290105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024

Chris and Amos did everything they could to make sure I was a happy customer. More

by mzeniel610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Svoboda
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May 24, 2024 -

Crestmont Buick GMC responded

We Really appreciate your business and congrats again.

May 23, 2024

It took 2 trips to the dealership and many hours past their estimated time in order to get a retrofit basic car feature installed More

by yossikeller1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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