Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crestmont Buick GMC
Beachwood, OH
454 Reviews
Receive The Crestmont Experience Today
Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 454 reviews
Verified Customer
June 14, 2024
Hannah provided me with the care and professionalism about my vehicle. I would recommend her. about my vehicle. I would recommend her. More
by sirteecheoo2
June 14, 2024
It was a 3-hour oil change because they had to get a filter off-site, but they knew for two weeks the make and year of car when I made the appointment. If they don't carry the product, should have calle filter off-site, but they knew for two weeks the make and year of car when I made the appointment. If they don't carry the product, should have called me and referred me elsewhere. Three stars because they were apologetic that it took so long. More
by Ktswank
Employees Worked With
Sarah
June 14, 2024
Good at diagnostics. They have a contractor for drivers picking up people when vehicles are done. The pick up driver for me was told to go to Crestmont Cadillac but it s They have a contractor for drivers picking up people when vehicles are done. The pick up driver for me was told to go to Crestmont Cadillac but it should have been Crestmont GMC Buick. He was late but not too late for me to get my car and go to another appointment. More
by STEPHEN.STATLER
Employees Worked With
Service dept, SEAN PRUDE
June 11, 2024
Always feel happy with the service team members. The wait was the time given and they took the time needed for my service. The wait was the time given and they took the time needed for my service. More
by plmartin66
Employees Worked With
June 10, 2024
Everyone is friendly and welcoming. However, I feel that I should have been offered a free car wash at the end of my service. However, I feel that I should have been offered a free car wash at the end of my service. More
by Gennell
Employees Worked With
