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Crestmont Buick GMC
Beachwood, OH
454 Reviews
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Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 454 reviews
August 08, 2024
Great service! Hannah was considerate and patient. The facility was clean. Many service personnel walked passed and acknowledged my presence. Hannah was considerate and patient. The facility was clean. Many service personnel walked passed and acknowledged my presence. More
by zvlester
Verified CustomerEmployees Worked With
Hannah service
August 07, 2024
Crestmont was outstanding with our purchase. Customer service is 10 out of 10. Nate and Jacob are amazing and have made repeat customers from us. Customer service is 10 out of 10. Nate and Jacob are amazing and have made repeat customers from us. More
by yoepaul14
Employees Worked With
August 07, 2024
My only concern is the shortage of staff that seems to be taking place at the facility with the service still remains impeccable, and I will continue to go there as long as possible taking place at the facility with the service still remains impeccable, and I will continue to go there as long as possible More
by turnerrich09
Employees Worked With
Service dept.
August 06, 2024
This is by far the best dealership in the area! Mike and Sara were outstanding Sara the Service manager and Mike the service guy who has worked on all my vehicles starting with the Hummers way bac Mike and Sara were outstanding Sara the Service manager and Mike the service guy who has worked on all my vehicles starting with the Hummers way back! We had a Black tie waiters dinner in the pull in service area with over 200 Hummer owners driving to the Toys for Tots Marine Corp base in Brookpark! Should have seen the police/Humvee escorts with Hummers on 480 to the base by the Malley's Pink towers loaded with Christmas gifts in every Hummer! I had 100 little teddy bears to hand out in my H2 & H3! Then we had tickets for an Indians game on top of that! The Johnson brothers were in-charge of your dealership! Since then I don't trust any other dealerships except for Starling Chevrolet in Mt. Pleasant SC were we did a trade in a few years ago from an older Chevy Tahoe to a newer Tahoe! Miss my Hummers but it was time to move on! You guys and Ladies are Awesome!!!! More
by coachwrobo
Employees Worked With
Sara in service an Mike the mechanic guy in the service area!
August 06, 2024
My first experience with Crestmont service, it was good . Service representative was courteous, informative. Building was clean Service representative was courteous, informative. Building was clean More
by rosreves
Employees Worked With
August 06, 2024
Your service advisor was rude and was unable to explain some of my services. However the cashier was wondering an extra helpful when your advisor wasn’t..and it took almost three hours for a oil change, I some of my services. However the cashier was wondering an extra helpful when your advisor wasn’t..and it took almost three hours for a oil change, I had to ask the advisor what was the status after I walked past her numerous times. Then once again be charged for something she was unable to explain.. I just will not be coming back there to get my vehicle serviced….nor will I advise anyone I know to come there for service or purchase… More
by williamwillis112
Employees Worked With
N/A
August 06, 2024
My experience in purchasing a vehicle has been satisfactory. I have my second vehicle from the dealership and have been pleased with the service. My only complaint now is that there is a 3% charge satisfactory. I have my second vehicle from the dealership and have been pleased with the service. My only complaint now is that there is a 3% charge for using a credit card to pay--effective April 2024. More
by kmospoth
Employees Worked With
