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Crestmont Buick GMC
Beachwood, OH
458 Reviews
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Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 458 reviews
September 19, 2024
Did not appreciate having to pay an extra 3% when paying with a credit card. You want the business but charge the customer extra to pay the bill with a credit card. No car wash done after service with a credit card. You want the business but charge the customer extra to pay the bill with a credit card. No car wash done after service More
by Drobnichsulak
Verified CustomerEmployees Worked With
No name
September 18, 2024
I ordered a Buick Enclave. It came in on time. Just like Mario said it would. It came in on time. Just like Mario said it would. More
by yowenstmobile
September 18, 2024
I never met Amos so I can't give an opinion. Everyone great that I worked with. Jake, Bryan, Nate and Jakup...Mario too! Everyone great that I worked with. Jake, Bryan, Nate and Jakup...Mario too! More
by JOTUN
September 13, 2024
I got good service, but didn't know ahead of time about the credit card fee. And now since I HAVE put at least 15 words, you're getting more! The wait was longer than expected also. the credit card fee. And now since I HAVE put at least 15 words, you're getting more! The wait was longer than expected also. More
by dar20031
Employees Worked With
Didn't use sales, I used service
September 13, 2024
Tina did a fantastic job with the deal. Stayed in contact, very prompt on response, very professional. Would HIGHLY RECOMMEND! Stayed in contact, very prompt on response, very professional. Would HIGHLY RECOMMEND! More
by CB
September 12, 2024
Sorry it took me so long to write this review. I've just been extremely busy. I got a little time here, so now I'm gonna write this review for the Dealership, you guys are great. You guys are the I've just been extremely busy. I got a little time here, so now I'm gonna write this review for the Dealership, you guys are great. You guys are the bomb and you guys get down to business. I was able to get my vehicle and able to drive home the same day and II did not spend all day there. So I was very, very pleased with your service. Thank you so much, Kudos to my sales lady who did a tremendous job I believeher name was Tina. More
by trevinojesse19
Employees Worked With
Other Employees :
Tina don't recall the last name tremendous job
September 12, 2024
In my vehicle search I visited many dealerships. My communication with Tina at Crestmont was never pressured. Tina was great to work and was able to help me make the purchase that was best for me. I My communication with Tina at Crestmont was never pressured. Tina was great to work and was able to help me make the purchase that was best for me. I would recommend Tina and Crestmont to anyone. More
by by
Employees Worked With
September 11, 2024
Yvonne was great to deal with. It was a pleasurable experience. Jakub explained all the warranty information thoroughly. Amos was also very nice. It was a pleasurable experience. Jakub explained all the warranty information thoroughly. Amos was also very nice. More
by zout56
September 10, 2024
I would like to give Tina Kovalcik my sincere thanks in making my car buying experience not only successful but enjoyable, I do not enjoy shopping for cars, Tina was very easy to work with and together we making my car buying experience not only successful but enjoyable, I do not enjoy shopping for cars, Tina was very easy to work with and together we easily made the process painless. She was kind, not at all pushy and ensured that I was satisfied with my choice and purchase agreement. And she followed up afew times since my purchase. I will definitely be back and recommend Crestmont buick of Beachwood and Tina if you are searching for your next car! More
by larry.jmagana
Employees Worked With
