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Crestmont Buick GMC

Beachwood, OH

4.3
390 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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25975 Central Pkwy

Beachwood, OH

44122

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Showing 390 reviews

June 14, 2024

3% credit card charge is ridiculous. I’m going back to a Chevy Tahoe.soon. More

by stevehilte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
June 12, 2024

Great place to purchase a vehicle every one was very helpful and went above and beyond More

by n_ginah00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Crestmont Buick GMC responded

We are glad we exceeded your expectations congrats and thanks again for the business!!

June 12, 2024

Very professionable. Well organized. Took an interest in me and my needs. Will tell others of my opinion. More

by louorkin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina
Jul 09, 2024 -

Crestmont Buick GMC responded

Thank you for your response we are always here to help!!

June 11, 2024

Extremely high price for an oil change- I was there for 3 hours and they were supposed to do something else and didn’t do it More

by ljackson343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
June 11, 2024

Always feel happy with the service team members. The wait was the time given and they took the time needed for my service. More

by plmartin66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Everyone is friendly and welcoming. However, I feel that I should have been offered a free car wash at the end of my service. More

by Gennell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Amos and Nate were absolutely wonderful and helpful. They made the leading process a breeze More

by hannahc4797
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Hull
Jul 09, 2024 -

Crestmont Buick GMC responded

Thank you Hannah and congrats again!!

June 07, 2024

Excellent service. Very nice and helpful. Mario the sales manager is very helpful. Owen is excellent sales person . They both care about people’s needs. That is quality More

by nuzhat_m_alam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Crestmont Buick GMC responded

Well thank you very much and congrats on your purchase!!

June 07, 2024

Everyone was amazing, friendly and very helpful. I would definitely recommend everyone I know looking for a new vehicle to Cresmount More

by khughes0524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : L. Carpenter
Jul 09, 2024 -

Crestmont Buick GMC responded

Well we hope you do and cant wait to take care of all your family and friends!!

June 05, 2024

Had an appointment scheduled missed work never got my car looked out Had to reschedule because of Buick Took it back had to wait all day Nothing was done - wasted my whole day off Extremely disappointed in B More

by pattylarocco67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel at first Did nothing for me Sara was the second one
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