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Crestmont Buick GMC
Beachwood, OH
458 Reviews
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Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 458 reviews
October 16, 2024
Everyone at the dealership was extremely supportive and helpful. Everyone went out of their way to make sure we were well taken care of and anything that came up with dealt with quickly and helpfully . Our helpful. Everyone went out of their way to make sure we were well taken care of and anything that came up with dealt with quickly and helpfully . Our sales person, Tina K. Was very knowledgeable and not pushy, but eager to help And supportive, This was a much better experience than we’ve had at other dealerships over the last couple of years. More
by lvarnick
Verified CustomerEmployees Worked With
October 15, 2024
I didn't get the quote for the main reason I came in for until the end of the day and there were no loaner cars for me to use. And I dropped the car off at the scheduled appt. at 730a. The communication thr until the end of the day and there were no loaner cars for me to use. And I dropped the car off at the scheduled appt. at 730a. The communication throughout the day was spotty and updates were initiated by me. More
by SARAHTJOHNSTON
Employees Worked With
Unknown names
October 10, 2024
Very friendly and efficient service. Would recommend to everyone! The service was done in a very timely manner. Would recommend to everyone! The service was done in a very timely manner. More
by rlittlepo
Employees Worked With
October 10, 2024
Yvonne was wonderful to work with. We entered just wanting to see the new Enclave and within minutes, she had it pulled from arrival to show us. Needless to say, we walked out with a We entered just wanting to see the new Enclave and within minutes, she had it pulled from arrival to show us. Needless to say, we walked out with a purchase. She is sincere, straight forward and the main reason why we decided to buy vs just look. More
by patticonti
October 07, 2024
I had the most hassle free experience, quick and professional. Hearts to Yvonne and the entire staff professional. Hearts to Yvonne and the entire staff More
by Aquarius1
October 04, 2024
Overall great experience. Yvonne was very friendly and made the buying experience fun and seamless. Yvonne was very friendly and made the buying experience fun and seamless. More
by esparzaitzel
Employees Worked With
October 03, 2024
To hard to get an appointment. There is no one attending to the phone. Get a call back after 4. This is not helpful. Do not like that I am charged added fee for using my GM Card There is no one attending to the phone. Get a call back after 4. This is not helpful. Do not like that I am charged added fee for using my GM Card. More
by DRCAK27
