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Crestmont Buick GMC
Beachwood, OH
390 Reviews
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Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 390 reviews
August 06, 2024
My first experience with Crestmont service, it was good . Service representative was courteous, informative. Building was clean Service representative was courteous, informative. Building was clean More
by rosreves
Verified CustomerEmployees Worked With
August 06, 2024
Your service advisor was rude and was unable to explain some of my services. However the cashier was wondering an extra helpful when your advisor wasn’t..and it took almost three hours for a oil change, I some of my services. However the cashier was wondering an extra helpful when your advisor wasn’t..and it took almost three hours for a oil change, I had to ask the advisor what was the status after I walked past her numerous times. Then once again be charged for something she was unable to explain.. I just will not be coming back there to get my vehicle serviced….nor will I advise anyone I know to come there for service or purchase… More
by williamwillis112
Employees Worked With
N/A
August 06, 2024
My experience in purchasing a vehicle has been satisfactory. I have my second vehicle from the dealership and have been pleased with the service. My only complaint now is that there is a 3% charge satisfactory. I have my second vehicle from the dealership and have been pleased with the service. My only complaint now is that there is a 3% charge for using a credit card to pay--effective April 2024. More
by kmospoth
Employees Worked With
June 23, 2024
I was satisfied with the new Buick compared to the standard ENVISTA but I spend over the amount than what was quoted due to buying the top of line ENVISTA. standard ENVISTA but I spend over the amount than what was quoted due to buying the top of line ENVISTA. More
by willie_shannon3197
Employees Worked With
Other Employees :
Tina Kovalcrik , NICOLAS GIORDANO, SEAN PRUDE, ANTHONY ROSE, GERALD SUHAR, BASIA TANORI, Darrell Timbs
June 21, 2024
I came in for an oil change and at the end of my visit they forgot to tell me I had a slow leak. Since I was going out of town that weekend I really wanted it fixed. Even though my appointment was over t they forgot to tell me I had a slow leak. Since I was going out of town that weekend I really wanted it fixed. Even though my appointment was over they let me come back in same day and covered the charges. Everyone was nice and communication was superb. It was a great experience. More
by noemail_4154481
Employees Worked With
Sara
