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Crestmont Buick GMC
Beachwood, OH
390 Reviews
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Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 390 reviews
Verified Customer
August 15, 2024
The wait time was very reasonable. Staff was professional, and polite. Waiting area was clean and coffee tasty Staff was professional, and polite. Waiting area was clean and coffee tasty More
by barbara
Employees Worked With
August 10, 2024
Outstanding service. Have only used you for all my car needs. Honest and so good at communicating. Appreciate this dealership👍 Have only used you for all my car needs. Honest and so good at communicating. Appreciate this dealership👍 More
by Teacherdebbie
Employees Worked With
Super young lady
August 09, 2024
Fantastic service. Nate provided the answers to my questions and explained everything in great detail. Nate provided the answers to my questions and explained everything in great detail. More
by paul.nuber
Employees Worked With
August 08, 2024
Great service! Hannah was considerate and patient. The facility was clean. Many service personnel walked passed and acknowledged my presence. Hannah was considerate and patient. The facility was clean. Many service personnel walked passed and acknowledged my presence. More
by zvlester
Employees Worked With
Hannah service
August 07, 2024
Crestmont was outstanding with our purchase. Customer service is 10 out of 10. Nate and Jacob are amazing and have made repeat customers from us. Customer service is 10 out of 10. Nate and Jacob are amazing and have made repeat customers from us. More
by yoepaul14
Employees Worked With
August 07, 2024
My only concern is the shortage of staff that seems to be taking place at the facility with the service still remains impeccable, and I will continue to go there as long as possible taking place at the facility with the service still remains impeccable, and I will continue to go there as long as possible More
by turnerrich09
Employees Worked With
Service dept.
August 06, 2024
This is by far the best dealership in the area! Mike and Sara were outstanding Sara the Service manager and Mike the service guy who has worked on all my vehicles starting with the Hummers way bac Mike and Sara were outstanding Sara the Service manager and Mike the service guy who has worked on all my vehicles starting with the Hummers way back! We had a Black tie waiters dinner in the pull in service area with over 200 Hummer owners driving to the Toys for Tots Marine Corp base in Brookpark! Should have seen the police/Humvee escorts with Hummers on 480 to the base by the Malley's Pink towers loaded with Christmas gifts in every Hummer! I had 100 little teddy bears to hand out in my H2 & H3! Then we had tickets for an Indians game on top of that! The Johnson brothers were in-charge of your dealership! Since then I don't trust any other dealerships except for Starling Chevrolet in Mt. Pleasant SC were we did a trade in a few years ago from an older Chevy Tahoe to a newer Tahoe! Miss my Hummers but it was time to move on! You guys and Ladies are Awesome!!!! More
by coachwrobo
Employees Worked With
Sara in service an Mike the mechanic guy in the service area!
