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Crestmont Buick GMC

Beachwood, OH

4.3
477 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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25975 Central Pkwy

Beachwood, OH

44122

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Showing 477 reviews

November 29, 2024

Great dealership. Very professional I would buy from them again. Great sales and service Team. More

by jeromealowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Amos was a great hep in my search for a new vehicle! I had a very efficient and easy expierience working with Crestmont! More

by mharvey5
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Crestmont Buick GMC responded

You were great as well thank you for your business and congrats?

November 22, 2024

The additional cost of the extended warranty was not clearly explained. We paid cash for the car and the additional cost would have been included in the total cost if I had not been more aware. Also f More

by dm1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Crestmont Buick GMC responded

Thank you for your business and Congrats on the new Vehicle!

November 22, 2024

I recently purchased a used vehicle from the dealership. Upon getting home, I noticed a crack in the side mirror surround that was not disclosed and not noticed in my test drive the day before. After noti More

by Disappointed
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Amos Cruz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Chill
November 22, 2024

In my experience there was poor communication to get the follow up appointment for service scheduled and I have not been provided the paperwork outlining the service provided. More

by elizabeth
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with sales, I worked with service department. Sarah was friendly & helpful.
November 20, 2024

Hanna was friendly and efficient during the check-in orocess. And Cyril assisted me with receiving parts ordered for me and for their proper installation in my vehicle. More

by SHOMA723
Recommend Dealer
Yes
Employees Worked With
Mr. Spinosa
November 17, 2024

Great great great staff the ones I dealt with, nice and friendly took time to get the job done the service department More

by fades2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Sarah
November 16, 2024

Excellent service. Very very very very very very very very very very very good service More

by nperillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Crestmont Buick GMC responded

thank you for your business Nancy and Congrats!!

November 13, 2024

I had a great experience with my trade in for a new hummer EV. Thanks to the Crestmont team. -Ryan C. Klenck More

by rcklenck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Crestmont Buick GMC responded

Congrats on the new Hummer!! We definitely appreciate your business.

November 07, 2024

Crestmont Buick GMC awesome dealership everyone is always very professional especially my salesperson Yvonne Owens this is my 3 vehicle I purchased from her always very professional and goes beyond the call More

by reginaldvaughters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Crestmont Buick GMC responded

We appreciate your business and hope you enjoy your new vehicle. Thank you so much for the Positive review!!

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