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Crestmont Buick GMC
Beachwood, OH
388 Reviews
Receive The Crestmont Experience Today
Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 388 reviews
September 09, 2024
Yvonne Owens is the best. Mario and Jakub were also professional and were sure to make us feel appreciated and valued. Crestmont was a great overall experience! Mario and Jakub were also professional and were sure to make us feel appreciated and valued. Crestmont was a great overall experience! More
by tonsoflogs1
Verified Customer
September 08, 2024
Dan did an incredible job. The process was easy and I felt like Dan truly cared about my best interest as opposed to just making a sale. I also thought the price was fair. Nego The process was easy and I felt like Dan truly cared about my best interest as opposed to just making a sale. I also thought the price was fair. Negotiations were quick and easy. More
by davegh96
Employees Worked With
Dan
September 06, 2024
Sara the Service Advisor was excellent. However, the Manager, Dan, who is no longer there seemed to be at a lost for answers. The backup camera was replaced on an Encore GX 2020. The Tec However, the Manager, Dan, who is no longer there seemed to be at a lost for answers. The backup camera was replaced on an Encore GX 2020. The Tech could not program. I returned several times, before being asked to leave the car overnight. Sara was able to ask the Tech to request help from GM and explained to me the request should be answered within 24 hours. Camera was finally functioning. More
by CBURKS2543
Employees Worked With
Sara
September 04, 2024
Crestmont did their very best to be responsive and Hannah, the service advisor, but they were understaffed and this was frustrating since I was without my truck for over a month. Thank you again Ha Hannah, the service advisor, but they were understaffed and this was frustrating since I was without my truck for over a month. Thank you again Hannah for being a great service advisor and advocate! More
by michaelhawkins
Employees Worked With
Hannah Foster
September 04, 2024
Wow! What a great experience to have a salesperson (Tina) to handle all my questions, concerns with patience and with expert knowledge that I could under What a great experience to have a salesperson (Tina) to handle all my questions, concerns with patience and with expert knowledge that I could understand! More
by Helen’s vision
Employees Worked With
September 03, 2024
Was very pleased with the overall service from the first contact to the day I drove off the lot. Lasha Carpenter was a great help she answered any questions I had would text me pictures and keep me well inf contact to the day I drove off the lot. Lasha Carpenter was a great help she answered any questions I had would text me pictures and keep me well informed on any up dates. When I got to the dealer the night of pickup we acted like we already knew each other. More
by luk_eman_25
Employees Worked With
September 01, 2024
Timely, courteous, and professional. I have had both of my cars serviced there in the past few weeks, and will continue to use their services I have had both of my cars serviced there in the past few weeks, and will continue to use their services More
by ron
Employees Worked With
Service Department
