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Crestmont Buick GMC

Beachwood, OH

4.3
384 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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25975 Central Pkwy

Beachwood, OH

44122

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Showing 384 reviews

January 02, 2025

Nate “tall” Hull was extremely personable, knowledgeable and accommodating as a vehicle sales person. He was interested in meeting my needs and expectations and NOT his agenda. A very pleasant experience, M More

by deejayud75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario, Jakub
Jan 03, 2025 -

Crestmont Buick GMC responded

We congratulate you and thank you for your business!!

January 01, 2025

Fast and efficient. Kept me updated with text messages. Unfortunately, the car wash was shut down for the winter. Very reasonable. Appreciated them doing a diagnostic on More

by GJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
January 01, 2025

Staff was helpful but GMC website was down I was unable to access my points and take care of some of my expenses. This caused me distress and expenses I did not want to incurr. How will this be handled wi More

by llaffitte03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lashounda Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Acting GM and Brian/Keith
January 01, 2025

Great experience. Staff especially Lashaunda Carpenter were extremely accommodating and helpful. Pleasure doing business together. More

by nklonowski66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Crestmont Buick GMC responded

We appreciate your business and can't wait until the next time!!

December 29, 2024

I like the idea of a coffee bar for my early morning appointments.And the punctuality of the service to my vehicle. More

by usatmosphere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name of the young lady in the service dept.
December 27, 2024

Everyone we met was great. Deal went without a problem. Vehicle is great. We love it! More

by klukaszewski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Chill
Jan 03, 2025 -

Crestmont Buick GMC responded

Glad you had a great experience here we thank you for your business!!

December 27, 2024

I was very pleased with the treatment I received from the staff At Crestmont Buick. More

by dmbolden
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Nieto, Mario Spinosa
Jan 03, 2025 -

Crestmont Buick GMC responded

Glad we could assist you thank you for your business!!

December 26, 2024

Everyone was helpful and friendly during my purchase. Concern was shown to me as a customer. More

by donnellezell50@g
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel, Mario.
Jan 03, 2025 -

Crestmont Buick GMC responded

We are glad to help cant wait until the next one!!

December 26, 2024

Everyone was helpful and friendly during my purchase. Also demonstrating concern for me as a customer. More

by donnellezell50@g
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel,Mario.
December 25, 2024

The service department was very helpful and easy to interact with, but no one explained the options for, or necessity of, the services suggested when I received the email to confirm services after the More

by CHRISLAW03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
1
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