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Crest Volvo Cars - Service Center
Frisco, TX
945 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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945 Reviews of Crest Volvo Cars - Service Center
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June 27, 2019
S40 maintenance Helpful service rep that provided guidance and useful advice/options. The service rep owned a Volvo so exchanging maintenance stories was helpful. App Helpful service rep that provided guidance and useful advice/options. The service rep owned a Volvo so exchanging maintenance stories was helpful. Appreciated the frequent communication via social media. More
by Jackandbeverly
Employees Worked With
Davius Blackshire
June 27, 2019
Oil and tire change David set expectations clearly and was very communicative throughout, which made this a good experience for me. The service performed was good too. Ov David set expectations clearly and was very communicative throughout, which made this a good experience for me. The service performed was good too. Overall, am satisfied with the experience and work performed. More
by Cyblitz
Employees Worked With
David Bulkeley
June 25, 2019
Professional in every aspect. Quick, reliable and totally professional in their handling of my car maintenance issues. I would highly recommend Crest Volvo to anyone with an issue Quick, reliable and totally professional in their handling of my car maintenance issues. I would highly recommend Crest Volvo to anyone with an issue with their car. More
by WilliamS.
Employees Worked With
Jordan Farmer
June 20, 2019
Brakes service Getting breaks worked on is pretty routine but a Chris Freeze and his team make it painless. He seems to genuinely care about his customers and is ver Getting breaks worked on is pretty routine but a Chris Freeze and his team make it painless. He seems to genuinely care about his customers and is very enthusiastic about Volvo. More
by Pc9
Employees Worked With
Chris Freeze
June 19, 2019
Not good this time The car is worse then when I brought it in. After brake work and $1700.00 on the drive had a shimmering in the front end The car is worse then when I brought it in. After brake work and $1700.00 on the drive had a shimmering in the front end More
by SonMc
Employees Worked With
Lyn Ford
June 14, 2019
Lyn Ford, as always is the best! This is my second Volvo, serviced by the team at Crest- the job is completed efficiently, quickly and with the utmost consideration to the customer. This is my second Volvo, serviced by the team at Crest- the job is completed efficiently, quickly and with the utmost consideration to the customer. Lyn goes beyond the call of duty to help me with my vehicle and I highly recommend him and the entire Crest Volvo service department. More
by LGWelsch
Employees Worked With
Lyn Ford
June 03, 2019
Pre-vacation checkup Keith is always wonderful at taking care of our XC 90. We trust him to find any issues related to our car before we travel for the summer. Keith is always wonderful at taking care of our XC 90. We trust him to find any issues related to our car before we travel for the summer. More
by Lmgeorge8
Employees Worked With
Keith Wiedmann
May 28, 2019
Warranty service After vehicle wouldn’t start and had to be towed the battery was the issue. The dealership replaces the battery which was under warranty. They servi After vehicle wouldn’t start and had to be towed the battery was the issue. The dealership replaces the battery which was under warranty. They service team is always pleasant and follows up with me on the issues and the fix. More
by Volvoxc60
Employees Worked With
May 08, 2019
Very helpful! I have been a Volvo owner for more than a year with many trips to the service department. However, David Bulkeley was great and took great care of me I have been a Volvo owner for more than a year with many trips to the service department. However, David Bulkeley was great and took great care of me and my concerns. He was easy to deal with and very willing to go above and beyond to solve the issue. Thanks so much! More
by quelyd
Employees Worked With
David Belkeley
April 30, 2019
Great customer service I bought 4 Volvos, 2 in 2019 from Crest because of honest and great attitude personnel such as Duncan McPhil, Renato Bonilla-Montes, Max Chaplin, Scot I bought 4 Volvos, 2 in 2019 from Crest because of honest and great attitude personnel such as Duncan McPhil, Renato Bonilla-Montes, Max Chaplin, Scott Traylor, John Moreno and Billy Delgado in sales and reliable service manager, Chris Freeze in Service. I hope Crest Volvo continue making sure a great customer experience. It will goes a long way. More
by Wmk
Employees Worked With
Other Employees :
Chris Freeze and Renato Bonilla-Montes, Scott Traylor, Duncan McPhail
