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Crest Volvo Cars - Service Center

Frisco, TX

5.0
945 Reviews

945 Reviews of Crest Volvo Cars - Service Center

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April 30, 2020

Great customer service and great job with the no-contact service due to COVID-19. The process was easy and allowed the safest experience possible with the current conditions. Safety for customers and employ More

by Savoy2019
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loaner staff and service employees
May 08, 2020 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 29, 2020

From start to finish always a great experience. Keith in service, the awesome lady at the loaner car office. They take of my family. Why we cam back to Volvo. Can’t wait for the new location as this locatio More

by Barteeinvestigations2@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Keith
May 08, 2020 -

Crest Volvo Cars responded

Thank you for taking the time to leave us a positive review!

April 28, 2020

Mr Lynn Ford at Crest Volvo Service always takes good care of us. Not one time of our many service appointments on our '07 XC90 has he disappointed. He's an excellent professional without a doubt. A t More

by 07XC90 owner
Recommend Dealer
Yes
Employees Worked With
Lynn Ford
Apr 29, 2020 -

Crest Volvo Cars responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

April 27, 2020

Fast, friendly, competent, courteous! Valets wore masks, and gloves. Car picked up on time, serviced and returned clean . Couldn’t be happier with my Crest Volvo experience! More

by Teelamoure
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ehan, Clayton, Selwyn Harris
Apr 29, 2020 -

Crest Volvo Cars responded

Thank you for taking the time to leave us a positive review!

April 17, 2020

Great service! They always take good care of me and communicate well so I am aware of the status on my vehicle. Lyn Ford is my go to guy.. More

by Pegasus
Recommend Dealer
Yes
Employees Worked With
Lyn Ford is who I work with- 5 stars!!
Apr 20, 2020 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 17, 2020

My experiences with the service department have been professional and courteous every time. I highly recommend Crest Volvo. They understand the meaning of customer service. More

by wick2
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn in Service Dept.
Apr 20, 2020 -

Crest Volvo Cars responded

Thank you for taking the time to leave us a positive review!

April 14, 2020

Had my Volvo S60 serviced for recall. Lynn was great service advisor. Prompt delivery and loaner was all arranged. He kept me updated on progress More

by Arpit
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn
Apr 15, 2020 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 08, 2020

4.8.2020Just had Crest Volvo Valet pick up my Volvo & 4.8.2020 Just had Crest Volvo Valet pick up my Volvo & deliver loaner then drop off my Volvo when it was ready and pick up the loaner...what an AMA More

by adaneshm
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 29, 2020

I appreciate Jordan’s assistance today. I will miss David Bulkeley as he knew my car’s history. Hopefully Jordan can be my regular contact going forward as I hate having to explain everything every time I co More

by Spool
Recommend Dealer
Yes
Employees Worked With
Jordan.
Mar 30, 2020 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 27, 2020

David Bulkeley was instrumental in helping me navigate sheer disaster (a car with a dead battery.) He patiently walked me through the steps of opening the car with the detachable key blade, and provide More

by Alice in Volvoland
Recommend Dealer
Yes
Employees Worked With
David Bulkeley
Mar 30, 2020 -

Crest Volvo Cars responded

Thank you for your positive feedback!

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