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Crest Volvo Cars
Frisco, TX
2,303 Reviews
Crest Volvo Cars is a premier Volvo dealership in Frisco, TX. We have grown rapidly every year since our humble beginnings, and have served as your Dallas area Volvo dealer with pride and unwavering gratitude since our very start. Our Frisco Volvo store features a large selection of inventory, and terrific Volvo Parts and Service departments. Stop by and be sure to browse our marvelous collection of new and certified used Volvo cars, coupes, and SUVs. Our remarkable selection of new and used certified Volvo cars and SUVs will leave you breathless; we offer unique luxury greats like the VolvoXC60, Volvo S60, and the highly popular Volvo XC 90.
Our helpful sales staff is here to guide you through a hassle-free purchasing experience that is designed to leave you with the Volvo of your choice at the absolute lowest price available. At Crest Volvo, we aren't just here to sell you a car; we're here to give you the whole Volvo experience. Test drive a deluxe Volvo, speak with our knowledgeable sales team, choose a Volvo financing option that works for you, and then walk away with a top quality vehicle that matches your personality. At Crest Volvo, we promise you a convenient car buying experience you won't soon forget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,303 reviews
July 14, 2016
Outstanding Experience Alycia J. was amazing and respectful, I commend her attitude and capability. She is a highly presentable, knowledgeable and very helpful individual Alycia J. was amazing and respectful, I commend her attitude and capability. She is a highly presentable, knowledgeable and very helpful individual who is a pleasure to work with. I extremely recommend her for all of your sales needs. Jeremy H. was a God send. He was phenomenal on explaining everything and made the experience very smooth. I was beyond impressed with the service and friendliness from Alycia J. and Jeremy H. This was by far the best car buying experience I ever had. More
by Ascholzie
Employees Worked With
Jeremy Hernandez, Alycia Johnson
July 13, 2016
Excellent Service I would highly recommend Alycia J. for all of your sales needs. She assisted me with my purchase and was very patient with my requests. Always greeted I would highly recommend Alycia J. for all of your sales needs. She assisted me with my purchase and was very patient with my requests. Always greeted with a smile and willing help! Need more sales people like her! More
by Sher55
Employees Worked With
Alycia Johnson
July 12, 2016
Very helpful and professional. From the moment I pulled in to the dealership, Alycia was prepared and ready to take good care of me. She was very helpful in making my experience com From the moment I pulled in to the dealership, Alycia was prepared and ready to take good care of me. She was very helpful in making my experience comfortable, quick and positive! I got the car I wanted and am very happy with my experience! More
by Walker79
Employees Worked With
Scott Traylor, Whitney Chase (Fritzke), Alycia Johnson
July 11, 2016
Amazing Dealership! I was referred to this dealership by a co-worker who has bought two cars from Volvo on the day my ac had shut down in my Chevy Impala. My experience I was referred to this dealership by a co-worker who has bought two cars from Volvo on the day my ac had shut down in my Chevy Impala. My experience was the smoothest, worry-free I've ever encountered even with a four year old on my hip. From the moment I walked in the door, I was taken care of. The customer service I received was outstanding, and provided by Alycia Johnson, Scott Traylor, and the financial team. I purchased a 2009 Mazda CX-7, and because of this amazing team that helped me into this car SO quickly, I will always come back. I will now forever refer Volvo of Dallas to all family and friends! More
by Valorie23
Employees Worked With
Scott Traylor, Alycia Johnson
July 11, 2016
Above and beyond! Alycia Johnson is a fabulous sales professional. She went above and beyond to find me the Volvo XC90 that I wanted. It was a family trip to the dealer Alycia Johnson is a fabulous sales professional. She went above and beyond to find me the Volvo XC90 that I wanted. It was a family trip to the dealership that day and she was very accommodating, she even had crayons and a coloring book for my 3 year old daughter. It's the attention to detail that will definitely cause me to refer people to her! More
by DeniseL83
Employees Worked With
Alycia Johnson
July 07, 2016
Outstanding customer service The management/sales & service staff all provided me with outstanding customer service. I was purchasing a used Cadillac and in between the time when The management/sales & service staff all provided me with outstanding customer service. I was purchasing a used Cadillac and in between the time when I test drove the vehicle and signed all the paperwork the air conditioning stopped working. The dealership replaced the air compressor at their cost. In addition, since I was from out of town they put me up in a hotel until the next day when the car would be ready. Truly outstanding customer service. More
by David B
Employees Worked With
Scott Traylor, Alycia Johnson
July 07, 2016
Excellent Customer Service Alycia Johnson went above and beyond any salesperson I have ever dealt with. I live in Oklahoma and found this S60 online and planned to drive to Vol Alycia Johnson went above and beyond any salesperson I have ever dealt with. I live in Oklahoma and found this S60 online and planned to drive to Volvo of Dallas to buy the car. Instead Ms. Johnson drove the car to my house and explained the paperwork and went over the car's features. She was very pleasant, knowledgeable and professional. Whitney Fritzke handled my car financing and it went very smoothly. She explained everything clearly and met my expectations. She was cordial and was very helpful. Scott Traylor was my first contact with the dealership. He provided exceptional service as he negotiated the deal fairly and made all of the arrangements to close the deal. He was professional and was very responsive to my initial car inquiry and through to the final purchase. I would recommend the entire staff and this dealership to my friends. Thanks for a great experience! SB More
by Svbradshaw
Employees Worked With
Scott Traylor, Whitney Chase (Fritzke), Alycia Johnson
July 06, 2016
Alycia Johnson is awesome! Alycia Johnson is friendly and fun to work with! She made my car buying experience enjoyable and very convenient. Alycia was patient with me, addresse Alycia Johnson is friendly and fun to work with! She made my car buying experience enjoyable and very convenient. Alycia was patient with me, addressed all of my concerns and questions, and made sure to help me find the best deal. Alycia even took the time to follow up with me on any questions I had the days following the purchase. Overall an excellent experience and I would highly recommend working with Alycia Johnson. More
by Nicolew10
Employees Worked With
Alycia Johnson
December 07, 2015
The worst business and customer service experience...EVER! This dealer refused to produce a second key certified (XC60) because their records showed they produced one. It was $300 item on a $18K auto! This dealer refused to produce a second key certified (XC60) because their records showed they produced one. It was $300 item on a $18K auto! More
by jamellon
Employees Worked With
Chris (The service manager)
October 09, 2015
Do not buy from this dealership DO NOT BUY FROM THIS DEALERSHIP! Three days after purchasing my vehicle I contacted the dealership and told them I wanted to cancel my warranty, to wh DO NOT BUY FROM THIS DEALERSHIP! Three days after purchasing my vehicle I contacted the dealership and told them I wanted to cancel my warranty, to which they responded via text "Bring the car back or we will report it stolen". This was a huge strike one. I then contacted the sales manager who said via email that " the bank that financed the loan REQUIRES you to keep the warranty for 90 days". I contacted the bank and they said that is 100% false. Strike two. I then spent 2 weeks attempting to contact the GM who never returned my calls or emails. Strike 3. I have since reported them to the BBB and the attorney general. In addition to treating me like a criminal and blatantly lying to me, I never received a copy of my bill of sale. My co-signer lives out of state so they needed to FedEx all the documents to her and said I would receive the bill of sale after she sent them back and I am still waiting for those 2 months later! More
by kmorella
Employees Worked With
Chris Pate, Pedro Palenzuela, Jeremy Hernandez, Selwyn Harris
