
Crest Volvo Cars
Frisco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great Service Alycia, Jeremy, and Chris were all super friendly, professional, and easy to work with. We actually were on our way out of the dealership after not ha Alycia, Jeremy, and Chris were all super friendly, professional, and easy to work with. We actually were on our way out of the dealership after not having found what we were looking for when Alycia suggested a 2014 Ford Explorer Sport with all the bells and whistles. We love it! So grateful that she was so focused on getting us what we wanted. Couldn't be happier. More
Billy and Jeremy were great! I worked with Billy and Jeremy and they both took good care of me. Overall they were very friendly, knowledgeable, and patient. Despite the fact that I worked with Billy and Jeremy and they both took good care of me. Overall they were very friendly, knowledgeable, and patient. Despite the fact that I stopped by near closing time, everyone was very friendly and took the time to thoroughly explain everything. They made my first big car purchase a great one, I will definitely be going back when it's time to upgrade. More
Wonderful experience! Alycia Johnson was very patient with a customer not so easy to work with ME! Being a woman buyer, I am always overly cautious when purchasing a vehicl Alycia Johnson was very patient with a customer not so easy to work with ME! Being a woman buyer, I am always overly cautious when purchasing a vehicle! She was fair and committed to me and my requests for specific options on the car I chose. I recommend Alycia without hesitation to any buyer who wants an honest dedicated respresentative when making the decision to buy a vehicle. I am an Alycia Johnson customer for life! More
Excellent Cust Service and Knowledgeable Personnel Alycia and Jeremy took excellent care of me. They were friendly, knowledgeable, and fast. They worked the best deal they could for me and treated me Alycia and Jeremy took excellent care of me. They were friendly, knowledgeable, and fast. They worked the best deal they could for me and treated me like family. Highly recommend paying them a visit on your next new or used car experience. I'm sure you will be completely satisfied. Great job! More
Alycia and Chris were great I leased my XC90 from here in August. I've been shopping for the right car for 3 months before I stopped by. From Sequoia to GL450, I'd seen them all. I leased my XC90 from here in August. I've been shopping for the right car for 3 months before I stopped by. From Sequoia to GL450, I'd seen them all. And I had a few bad experiences. When I came for the first time, I worked with Chris - who I found to be professional, honest and straight-forward. The first experience itself was very pleasant. I started working with Alycia, since Chris went on a vacation for a week. She picked-up right where Chris left. The first problem she solved was bringing down my monthly lease payments by suggesting a simple solution - lease the car for less miles per year. The day I took hand-over of the vehicle, she waited for me for 45 minutes (though it was closing time) and went through each and every formality before handing the car over, without short-cuts. She has called me a few times since then to see how my experience was with the car. Overall, I liked the leasing experience. I would lease/buy from this dealership again and recommend others. More
Alycia is amazing We stumbled on this dealership by accident. We were looking to buy a used vehicle, and buying several cars over the years, it's always a hassle. This We stumbled on this dealership by accident. We were looking to buy a used vehicle, and buying several cars over the years, it's always a hassle. This was a great experience, Alycia is professional and a pleasure, we got straight up answers without pressure. Being in customer service for 27 years, I actually got the kind of service I strive to provide but very rarely receive. Thank you for a pleasant experience, I highly recommend Alycia as well as the entire dealership as everyone we came into contact was pleasant and helpful. More
Good employees, awesome cars I've been to a few car dealerships, and it's usually a fight in both determining how true the things the car salesman is telling you and getting a up- I've been to a few car dealerships, and it's usually a fight in both determining how true the things the car salesman is telling you and getting a up-front, no BS experience when it comes to pricing. Was there a little excessive enthusiasm for automotive products that is found in car sales people everywhere? Sure, but it was at a minimum. I mean, it's a nice car, but it's still a car and not a universal cure for cancer here. They did not try to convince me it was as amazing as a universal cure for cancer like some other car dealers have, so definitely a good experience on that front. Was there a little haggling over pricing? The least amount and the least painful I've ever experienced. I compared the vehicle pricing to online sources and the dealership was within a few percentage points of the absolute lowest price you could be at and still stay in business. I mean, I'd rather there be no haggling and being up front about the margin you need to make to stay profitable, but short of that, it was a pretty darn good experience. Honestly, short of buying your car from a website and never interacting with another human being in the process, it was the best experience you can get. As you can tell, I'm a real people person :) More
Outstanding Team We recently bought our second Volvo from this dealership. The whole process from narrowing down options to match what we needed, to finding the right We recently bought our second Volvo from this dealership. The whole process from narrowing down options to match what we needed, to finding the right price for us to commit to, signing the required paperwork, and last, taking ownership of the vehicle was simple and pleasant. Barry helped us select the right vehicle from the lot and worked with John to figure out the price for us. We were done with these initial steps in less than 2 hours, compared to much longer times we had spent in the past at other dealerships. Jeremy was very professional and thorough walking us through the financial details and also patiently explaining to us the extended warranty options that we could choose from. Alycia, went an extra mile with us making sure that we would be aware of the various features that come with the vehicle that we purchased. Great person to talk to.We were never pressured into buying and we were given plenty of time to make up our own mind. We highly recommend working with this team of professionals at this dealership! More
Great experience turned to big disappointment I completed my lease almost 3 weeks' back and I was happy with people there. As the car is retired loaner car, it had some dings and dents and people I completed my lease almost 3 weeks' back and I was happy with people there. As the car is retired loaner car, it had some dings and dents and people promised me to schedule an appointment to repair these things. I also purchase the Zetec (or something I could not rememver the name) to protect the exterior and interior of the car and because of theat, I was said that it will be domne at the same time they repair all dings and dents. It is almost 3 weeks passed and I have no appointment scheduled. I talked to people twice but all I got are primise that it will be done soon. I am very disappointed now and I will not recommend this dealership to anyone else (I actually thought about that) More
Great experience Everyone there was nice friendly and courteous. And I would recommend friends and family to shop there. And we enjoyed the customer appreciation party Everyone there was nice friendly and courteous. And I would recommend friends and family to shop there. And we enjoyed the customer appreciation party we had a blast Thanks More