Crest Volvo Cars

2013 Volvo S60 20,000 miles Yahya met us just as we pulled into the parking lot and approached us before we could even get out of our vehicle! Little did we know, we would soon m Yahya met us just as we pulled into the parking lot and approached us before we could even get out of our vehicle! Little did we know, we would soon meet one of the friendliest car sales person we had ever met. This man is amazing! He works for you and will show you everything you want to know about a Volvo. He's cheerful and will make your car buying experience informative and fun. Pedro, the GM of Volvo Dallas, was leaving and had a container of food he was taking for his kids sporting event. Yahya called him over to meet my wife and I. Me, being the awnry trype, asked him what was in the container that smelled so good. He shook my hand, introduced himself and offered me some of his kids teams' food. Would I deal with Yahya again? You bet! Will I be back to Volvo of Dallas? You bet. Would I recommend a Volvo from this dealership to my friends? YOU BET! Thanks Yahya! More

Great Experiance We had been wanting to replace our outdated S60 and Dustin was able to help us out! He did an outstanding job walking us through the process and took We had been wanting to replace our outdated S60 and Dustin was able to help us out! He did an outstanding job walking us through the process and took the time to explain everything in depth and answer all the questions we had. He was very knowledgeable and made the process enjoyable. Matt took care of the financing for us and also did an outstanding job walking us through that process. Bottom line, these guys were great and I HIGHLY recommend visiting Volvo of Dallas! More

Shopping for a new XC60 R-Design On Saturday, Feb 14th, my wife and I went car shopping to replace her Lexus RX350 that was coming off of lease. She wanted another similar size "luxu On Saturday, Feb 14th, my wife and I went car shopping to replace her Lexus RX350 that was coming off of lease. She wanted another similar size "luxury" SUV and she preferred a deep red if available. We looked at several makes and ended up at Volvo of Dallas. A salesman by the name of Chris Meregini immediately greeted us and we explained what we were looking for. It turned out the Chris was new and was not very knowledgeable of the product line. He could not answer many of our questions, but we did like the XC60 T6 Ocean Design that was on the floor and asked if it came in red. Chris Chiv came in at this point, said that the other Chris was new and that he could help us. He told us that they had a XC60 T6 R-Design Platinum in Passion Red coming in sometime the following week and the wife of one of the managers had one that we could drive on Tuesday if we like. We agreed to meet at 11:30am on Tuesday. On Tuesday the car was ready for us to drive and Chris Meregini accompanied us. Once again he was not able to answer some of our questions and, as we later learned after talking to a knowledgeable sales person at another dealership, there were many features that were not explained that we were not aware of. But, we liked the car and when we returned, I stayed to negotiate a deal on the car that they supposedly had coming in. Chris Chiv took over at that point, once again saying that the other Chris was new and not familiar with their systems yet. I asked to see the spec sheet of the car they had coming in. After working on a couple of different computers, Chri Chiv came back to me to tell me that the car they had "coming in" was sold last Saturday.....THE DAY WE WERE AT THEIR DEALERSHIP ORIGINALLY. . He also told me that he had done a nationwide search and no other XC60 R-Design AWD Platinums were available but they could order one for us. I thanked him and left the dealership. I believe we were intentionally deceived by Chris Chiv. They obviously didn't have an on ordered car coming in but were counting on a car at another dealership and since it was sold the day we were in the dealership originally, he should have known it was no longer available before we came out. I don't blame Chris Meregini for his lack of product knowledge. I blame management for putting him in front of customers without adequate training....that was not fair to him. On the way home, I got a call from Anthony Conrad of Park Place Volvo who was responding to an online inquiry I had made to their dealership. He had a demo we could drive in another color and had identified the exact car we were looking for at another dealer. I stopped by their dealership on the way home and, drove the demo and learned a lot about the car that was not explained at Volvo of Dallas. To make a long story shorter, we made a deal to purchase the car they were securing from another dealer by 5:30pm that same afternoon and our new car will be delivered shortly. Great experience at Park Place Volvo....Terrible experience at Volvo of Dallas. More