Crest Volvo Cars

I have serviced my Volvo at Volvo of Dallas for 10 years. Lynn Ford has always gone out of his way to insure my satisfaction with the quality of service, with the value for the service provided and with the Lynn Ford has always gone out of his way to insure my satisfaction with the quality of service, with the value for the service provided and with the convenience and time expenditure, while the car is being seviced. Lynn explains in detail what is required in service and maintenance. If there are any questions or concerns, he addresses those directly and promptly. More

Great overall experience. Walked into the door with Great overall experience. Walked into the door with what I had in mind and the staff actually LISTENED. It is amazing that I have to type that, Great overall experience. Walked into the door with what I had in mind and the staff actually LISTENED. It is amazing that I have to type that, but with how some dealerships operate - it was a pleasant change of pace. After a few visits, they put me into a used car of my liking for the price I could afford. Fast, friendly, respectable. I never once felt pressured at any step in the purchase. HIGHLY recommended. I will be going back for my next purchase. More

I bidded on used Acura on Ebay and was the highest bidder but reserve was not met. Chris contacted me after car expired on Ebay and we agreed upon a fair price. I live in San Antonio and it is a 5 hour dri but reserve was not met. Chris contacted me after car expired on Ebay and we agreed upon a fair price. I live in San Antonio and it is a 5 hour drive to dealership so I asked a lot of questions about vehicle because I did not want to waste a 10 hour roundtrip to look at a vehicle that was not as advertised. Chris answered all my questions and stated the vehicle was in great condition. I put down a deposit on the vehicle and drove up to Dallas to test drive it the next day. Vehicle was exactly as advertised. A very nice vehicle and my son loves it. It only took about an hour to wrap everything up and we were headed back to San Antonio with a very nice vehicle at a great price. I would highly recommend working with Chris and the team at Volvo of Dallas. Very satisified customer. More

Lyn Ford is exceptional when it comes to servicing my Volvo S60 (and the S80 before that). He has time and time again given above and beyond customer service to us. Not only has he provided capable adv Volvo S60 (and the S80 before that). He has time and time again given above and beyond customer service to us. Not only has he provided capable advice for over 10 years, he is also genuinely interested in seeing that I have the best possible service of anyone there. He answers questions quickly and is patient when I ask for further explanation. I would not consider taking my Volvo anywhere else for service and Lyn Ford is the reason why! He has made our experience at Volvo of Dallas a positive one in every regard. More

Lyn Ford has consistently given good advice and service above and beyond the norm. He helps me make sure that my car is well maintained without recommending unnecessary services. He is always willing to above and beyond the norm. He helps me make sure that my car is well maintained without recommending unnecessary services. He is always willing to help or to answer questions. Even called me on his day off to give me a status report on some repairs. More

This was the BEST car buying experience I have EVER had. Everyone in the sales department was outstanding, knowledgeable and willing to 'go the extra mile' to make my purchase both cost effective and assure Everyone in the sales department was outstanding, knowledgeable and willing to 'go the extra mile' to make my purchase both cost effective and assure that I found the 'right' vehicle. From the top down, Leo Pacheco, Justin Pacheco, Brian Pacheco, Ramon Taylor, Cliff Roberts and Gary Keller are to be commended for their professionalism, service and knowledge regarding all the vehicles which they represent. I nost certainly have and will continue to recommend Volvo of Dallas to all of my colleagues and friends. More

First class operation throughout the organization. They listened to my needs and addressed all of my concerns. The process was actually enjoyable. I would and have recommended Chris and Volvo of Dallas to listened to my needs and addressed all of my concerns. The process was actually enjoyable. I would and have recommended Chris and Volvo of Dallas to my friends and family. Thank you Volvo of Dallas for a job well done. More

PURCHASED 04 JAG ONLINE 03/03/10 FROM DEALERSHIP EBAY LISTING. PURCHASED THE JAG WITH THE BUY IT NOW OPTION WHILE ON THE PHONE WITH CHRIS, GAVE CHRIS PAYMENT INFORMATION, INFORMED HIM WE'D PICK UP THE VE LISTING. PURCHASED THE JAG WITH THE BUY IT NOW OPTION WHILE ON THE PHONE WITH CHRIS, GAVE CHRIS PAYMENT INFORMATION, INFORMED HIM WE'D PICK UP THE VEHICLE THIS WEEKEND. RECEIVED VOICEMAIL THIS MORNING INFORMING US THE VEHICLE HAD BEEN SOLD. WHAT?? SOLD?? YES SOLD, AFTER WE PURCHASED THE VEHICLE ON THEIR EBAY LISTING, TALKED TO THE SALESPERSON CHRIS PATE, AND PROVIDED METHOD OF PAYMENT. ACCORDING TO THE LISTING WE HAVE 24 HRS TO PAY DEPOSIT, AND WE PROVIDED THEM WITH OUR CREDIT CARD INFORMATION IMMEDIATLY AFTER PURCHASING ONLINE, 3 DAYS TO COMPLETE TRANSACTION. CONTACTED CHRIS PATE THIS MORNING WHO SAID THE VEHICLE HAD BEEN SOLD "LATE LAST NIGHT" (AFTER I PURCHASED THE VEHICLE AT 12:34PM PST THAT DAY), THERE WAS NOTHING HE COULD DO. I INFORMED HIM HE TOLD MY HUSBAND THAT THE EBAY PURCHASE OVER RULES ALL DEALS THEREAFTER! WRONG!!! SO I CONTACTED THE SALES MANAGER CALLED "JOHN" WHO SAID SAME THING, VEHICLE SOLD, NOTHING I CAN DO, SO RECOMMUNICATED TO HIM THAT WE BOUGHT THE CAR WITH THE BUY IT NOW OPTION AT 12:34PM PST, HOURS BEFORE THEY SOLD IT TO THE PERSON AT THE LOT. HE SAID NOTHING HE COULD DO, VEHICLE WAS SOLD, THEN PROCEDED TO INFORM ME HE INFORMED CHRIS EITHER WHILE HE WAS ON THE PHONE WITH MY HUSBAND OR AFTER HE GOT OFF THE PHONE WITH MY HUSBAND, THAT THE VEHICLE WAS BEING TEST DRIVIN AND HE'D KNOW LATER THAT NIGHT IF THE CAR WOULD BE SOLD...AFTER WE HAD ALREADY BOUGHT THE CAR ONLINE, AND THEY KNEW IT WAS BOUGHT ONLINE, THEY WENT AHEAD AND SOLD AN ALREADY SOLD CAR TO SOMEONE ELSE BEFORE WE COULD PICK IT UP. THEY ARE SCAMMERS!!! BEWARE!!! More