Crest Volvo Cars
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Since the beginning of the year, my wife and I were trying to decide which vehicle to purchase next. Since my lease was coming up on my VW Jetta I want to find a car a step up but with similar features trying to decide which vehicle to purchase next. Since my lease was coming up on my VW Jetta I want to find a car a step up but with similar features. We test drove the BMW 325i and the Audi A4. Both are great cars but for the power, price, features, safety and because of the great staff of Volvo of Dallas, Volvo quickly became our #1 choice. On 4/9/2011 my family and I visited Volvo of Dallas for the first time and we were quickly and professionally greeted at the door. We met with Marc Waitzman who took the time to explain every detail about the 2011 S40 T5 during our test drive. I believe Marc had us at “hello”. The only problem we had was the color combination we wanted. We wanted the Flamingo Red with dark interior and the Bliss option. Unfortunately, the dealership did not have this car on the lot. Marc promised that they would locate the vehicle and give us a call. Since Marc was going on vacation he left us in good hands with Kevin Kleine. Kevin was able to step right in and locate the exact vehicle we wanted with one exception – it had extra features that we did not expect. Because the vehicle took longer than excepted to be shipped from Oklahoma and there were only 2 cars left in the nation with the exact color and features we wanted, they allowed us to purchase this vehicle for the same cost of our original specification. This was allowed because of Volvo of Dallas commitment to customer satisfaction. During this process Curt Mills introduced himself to us and made the wait worthwhile. I could go on and on about this dealership. This is by far the best car buying experience I ever had! Thank you Marc, Kevin, Curt and everyone else that was involved! More
I purchased a 2011 Volvo XC60 from this dealership about 2 weeks ago. This was by far the best car purchase experience I have ever had. From the moment I walked in and throughout the entire process, I was 2 weeks ago. This was by far the best car purchase experience I have ever had. From the moment I walked in and throughout the entire process, I was treated with nothing but respect. I did not feel pressured or manipulated as was my experience with previous car purchases at other dealerships. In fact, I was surprised at how quickly and easily Jeremy was able to complete the transaction and put me in my vehicle. I actually enjoyed the purchase and I have already recommended Volvo of Dallas to several friends. More
I called to make sure a vehicle was in stock before I came in. They told me it was in stock but a few hours later when I got there they told me they sold it. It is now two weeks later and the car is stil came in. They told me it was in stock but a few hours later when I got there they told me they sold it. It is now two weeks later and the car is still listed on the website. I believe they are intentionally decietful about their inventory to bring in customers. More
I purchased a 2011 S80. Jason took the time needed for me to feel totally at ease with the vehicle and its bells and whistles. He did so graciously and without the hint of pressure or push to the next gue me to feel totally at ease with the vehicle and its bells and whistles. He did so graciously and without the hint of pressure or push to the next guest. I will gladly refer friends to the dealership and highly recommend any of their staff to assist. They are geared for greatness and I seriously look forward to my first service visit!! They should really be a 10 for rockstars. More
I bought a 2009 XC90 from this dealership last week and I am very happy with both the car and the level of service. I posted an online inquiry about the car, received immediate follow-up from Jeremy, and sc am very happy with both the car and the level of service. I posted an online inquiry about the car, received immediate follow-up from Jeremy, and scheduled a test drive right away. I really liked Jeremy's approach and I never felt pressured by him throughout the process. After an overnight test drive, I left with a car that I'm thrilled about. I had a couple of minor concerns about the car, and Jeremy and Tommy were extremely helpful in setting me up with the service department to get them taken care of so that I would be completely happy with my purchase. I would definitely recommend this dealership, and I will return here again myself when it's time for an upgrade. More
AWESOME dealership - two thumbs up - five stars ***** I came in to the dealership recently inquiring about a specific preowned vehicle - a "manager's special" that was advertised in an email I had just rec came in to the dealership recently inquiring about a specific preowned vehicle - a "manager's special" that was advertised in an email I had just received, and, after the test drive and negotiating with the awesome salesman and staff, I drove off the lot with my V50! More
Volvo Dallas has been wonderful. Lyn Ford took care of my maint. and made the visit very easy. I have never been disappointed with this dealer. I can't say enough great things about them. I love my volvo too maint. and made the visit very easy. I have never been disappointed with this dealer. I can't say enough great things about them. I love my volvo too! Check them out. You won't be sorry. I have always been welcomed with a great attitude. I have also always been able to get a loaner car. Each time I take my car in for service they wash my car which also helps out a great deal. Oh I almost forgot they also have coupons for service and maint. which help with expenses. Who doesn't need to save money right? check it out :) More
Brilliant! We arrived at 6:30pm in the hopes of purchasing a new car for our 16 year old daughter and one for me. Chris and Mo were fantastic at providing us with options for vehicles and price-poi purchasing a new car for our 16 year old daughter and one for me. Chris and Mo were fantastic at providing us with options for vehicles and price-points to match. Every detail of the vehicles were discussed... at length... after which we finally arrived at our choice... two Volvo C30R's. The biggest pain I have with a car dealership is "the haggle". This was none-existant at Volvo of Dallas. We'd agreed a price on my trade before it was even seen. As for the new vehicles, that must have taken all of 10 minutes to arrive at figures I was happy with. We finally left the dealership, with a 3yr-old dozing in the back of one of the two new vehicles. Excellent experience, excellent service, excellent value for money. If you're in the market for a new (or used) Volvo, I would highly recommend you reach out to either Chris or Mo. You won't regret it! More
This is my second time working with the service department. Both times they were courteous, helpful and communicative. I was never left guessing when it would be done or what was being done. I ha department. Both times they were courteous, helpful and communicative. I was never left guessing when it would be done or what was being done. I have always been offered a loaner car. Thank you Lyn and Michael! More
Good customer service. Go out of their way to make sure you are satified with the quality of service you receive. Always make sure that you have a quality loaner car when you have to leave your vehicle. A you are satified with the quality of service you receive. Always make sure that you have a quality loaner car when you have to leave your vehicle. Always return your vehicle washed and extremely clean. More