Crest Volvo Cars

Pleasant experience and actually enjoyed buying a car My husband and I have always found buying a car to be very difficult and stressful. It usually takes us a few weeks (or months) to buy a vehicle. We h My husband and I have always found buying a car to be very difficult and stressful. It usually takes us a few weeks (or months) to buy a vehicle. We had looked around some during the summer, but didn't find anything that seemed like a good fit or a dealership that we wanted to do business with, so buying a car kind of got put on hold. Then a few days before Thanksgiving one of our cars was totaled in an accident. A good friend of ours (who is also a mechanic) recommended Volvo. We checked some dealerships and Alycia at Crest was the best. She was very flexible as far as working with us and our schedules and had no problem with letting us do test drives at separate times. She also took me through the service department to get some of my questions answered. The car kind of sold itself to us but she made sure to cover all the best features and get our questions answered. For the financial details, we worked with Whitney and I have to say she was very pleasant to work with, a refreshing change. More

Best car buying experience ever. My wife and I shopped for an suv for 3 weeKS painfully and finally decided to try Volvo one more time since my wife previously owned one. Then we ran My wife and I shopped for an suv for 3 weeKS painfully and finally decided to try Volvo one more time since my wife previously owned one. Then we ran into Alycia at Crest Volvo and everything changed. Not only was she very approachable and outgoing she was very knowledgable about the vehicle we were interested in. She was very patient with us. We didn't feel any pressure at all. Definitely an asset to your team. She and her team were very professional. They were very detail oriented and didn't beat about the bush. They answered all our question promptly.she was our main sales person but we got to meet quite a few of her coworkers who just came by to say hi and make us feel welcome. Jeremy helped save us some money on our vehicle purchase. They do offer a lot of purks with their sales and Alycia personnally delivered our car to us at home. Not forgetting that they fed us and definitely know how to show their appreciation to customers. Alycia,you, Jeremy and your team all the way up to your owner examplify what professionalism should be and gave us the best car buying experience we ever had. Plus we love our car and can't be thankful enough. Customers for life. Thank you. More

Thank You Alycia! This was my second experience with Crest Volvo and Alycia made it the best so far! She was very helpful and patient with me during this process. I w This was my second experience with Crest Volvo and Alycia made it the best so far! She was very helpful and patient with me during this process. I would definitely recommend her for your next car purchase. Jeremy in finance was also very helpful in helping me get the best financing rate possible! Thank you both! More

Exceeded my expectations!!! Alycia Johnson and John Moreno exceeded my expectations with the quality of service they both provided! One very happy customer with a new 2016 XC90! Alycia Johnson and John Moreno exceeded my expectations with the quality of service they both provided! One very happy customer with a new 2016 XC90! More

Quick and easy Glad to be back in the Volvo family. Working with Alycia made it quick and easy. She is an assett to your buisness. Very knowledgable. Glad to be back in the Volvo family. Working with Alycia made it quick and easy. She is an assett to your buisness. Very knowledgable. More

In with the old; out with the new Alycia, Linn & Pedro were all great. I have dealt with Linn Ford in service since buying my first Volvo in 2007 he has always made the service proces Alycia, Linn & Pedro were all great. I have dealt with Linn Ford in service since buying my first Volvo in 2007 he has always made the service process pretty easy and even tried to ease the wallet pain when he could. It was tough though this time - needed a computer module and tranny rebuild - just too much for the '07 so we were introduced to Alycia. My wife and Alycia looked at several and drove three while I stayed in the back seat. Alycia introduced me to Pedro who was good for a laugh and he even shared some of his favorite beverage with us. All in all it was a great Thursday afternoon. Thanks gals & guys! James lewis Plano, TX More

Excellent service and went above and beyond Alycia, Chris, and Jeremy were of excellent help. We received poor service at another dealership and they helped us trade out of one car and into anot Alycia, Chris, and Jeremy were of excellent help. We received poor service at another dealership and they helped us trade out of one car and into another. They were very patient with us as we tried to figure things out and all three of them stayed with us very late into the night until without even the slightest complaint. We really got the feeling that all three of them were trying to help us out and earn our service. Alycia was an excellent person to work with. She was super friendly and jubilant and was easily the best car sales rep I've ever worked with. She took the time to go over things with me and my wife twice (my wife arrived later than me) and has been checking up on us ever since. Looking forward to having a great relationship with the team at Crest Volvo. More

Great Service Alycia, Jeremy, and Chris were all super friendly, professional, and easy to work with. We actually were on our way out of the dealership after not ha Alycia, Jeremy, and Chris were all super friendly, professional, and easy to work with. We actually were on our way out of the dealership after not having found what we were looking for when Alycia suggested a 2014 Ford Explorer Sport with all the bells and whistles. We love it! So grateful that she was so focused on getting us what we wanted. Couldn't be happier. More

Billy and Jeremy were great! I worked with Billy and Jeremy and they both took good care of me. Overall they were very friendly, knowledgeable, and patient. Despite the fact that I worked with Billy and Jeremy and they both took good care of me. Overall they were very friendly, knowledgeable, and patient. Despite the fact that I stopped by near closing time, everyone was very friendly and took the time to thoroughly explain everything. They made my first big car purchase a great one, I will definitely be going back when it's time to upgrade. More

Wonderful experience! Alycia Johnson was very patient with a customer not so easy to work with ME! Being a woman buyer, I am always overly cautious when purchasing a vehicl Alycia Johnson was very patient with a customer not so easy to work with ME! Being a woman buyer, I am always overly cautious when purchasing a vehicle! She was fair and committed to me and my requests for specific options on the car I chose. I recommend Alycia without hesitation to any buyer who wants an honest dedicated respresentative when making the decision to buy a vehicle. I am an Alycia Johnson customer for life! More