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Crest Nissan of Frisco
Frisco, TX
1,230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 16, 2024
Ryan has a great customer service skills. He's the most patience man ever and he pushed to help to get me my brand new car. I appreciate Juan's help to crunch my payment and pushed for the be He's the most patience man ever and he pushed to help to get me my brand new car. I appreciate Juan's help to crunch my payment and pushed for the best deal for me. Your entire team made my day. Thank you very much! More
by Jayiv.
Employees Worked With
Ryan W. and Juan R.
June 14, 2024
Tanner is great, I love the service dept, they help round out the Nissan experience! Andy did great in clearing up an cvt recommendation that will increase the life of my car that I misunderstood in asking out the Nissan experience! Andy did great in clearing up an cvt recommendation that will increase the life of my car that I misunderstood in asking others online about the concerns over this trouble area for Nissan. Regular maintenance can make a big difference. i know that but it reminds me the cars reliability is largely how you take care of her. More
by poehlmann87
Employees Worked With
Tanner and Andy
June 14, 2024
Crest Nissan is my go to dealership for all my service needs ,their service department is Outstanding! I will always take my car to Crescent Nissan for all of my service needs! thank you crest Nissan!!!! needs ,their service department is Outstanding! I will always take my car to Crescent Nissan for all of my service needs! thank you crest Nissan!!!! More
by Gretchen
Employees Worked With
Brandon Palmer
June 14, 2024
I recently visited the Crest Nissan for the car services. Andy was very knowledgeable about all the services and provided thorough explanations. He was incredibly helpful in answering all my questions. Andy was very knowledgeable about all the services and provided thorough explanations. He was incredibly helpful in answering all my questions. More
by Rohit
Employees Worked With
Andy
June 13, 2024
This dealership now charges 3% fee when you use a credit card to pay for your service, however, no one tells you this information until it’s time to pay. The cashier should not be responsible for telling t card to pay for your service, however, no one tells you this information until it’s time to pay. The cashier should not be responsible for telling this to customer, this is the responsibility of the service advisors. Overall excellent work my the service center but definitely a few things they can work on. Lastly, I have even gone to Nissan dealers in smaller city and they even have complimentary snacks for the customers but not CREST. Lastly, they never have enough vehicles for rent nor do they offer a courtesy shuttle. If you dont have enough cars, at least offer a shuttle service. A customer should not have to spend money at the dealership and pay money to get back home or work, furthermore, no one wants to stay at the dealership all day sitting on furniture that is not the most comfortable awaiting the completion of service. Crest has to do better. There was one time I would brag about the dealership’s service advisors, but now the culture has completely changed. More
by Sir
Employees Worked With
Will not complete
June 08, 2024
The salesperson Carson was very attentive and presented all the viable vehicles based on my criteria. He explained the pros and cons of each vehicle and factored in my search criteria. The selection was all the viable vehicles based on my criteria. He explained the pros and cons of each vehicle and factored in my search criteria. The selection was difficult but there were no sale pressure involved. After a test drive and a decision, we were offered different options to finance the car. Finance was also unexpectedly easy and hassle free. Leon provided all the options and recommended packages. He also took account my concerns and recommended the best package and deals to take. They also assisted in securing my finance while in a middle of a credit freeze. More
by francisco@frisco
Employees Worked With
Carson Perot, Leon Tang
