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Crest Nissan of Frisco

Frisco, TX

4.7
1,314 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,314 reviews

January 09, 2025

Brandon was excellent! He kept me informed and was pleasant to speak with. I had truly gave up on Nissan customer service from visiting other Nissan in the area. But the cu More

by kimley.ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 10, 2025 -

Crest Nissan of Frisco responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Brandon provided you with excellent service and kept you informed throughout your experience. It’s also fantastic to know that you found our customer service unmatched compared to your previous experiences at other dealerships. At Crest Nissan, we strive to create a welcoming and supportive environment for all our customers, and we're glad that Brandon and our team were able to restore your faith in Nissan customer service. Your satisfaction means everything to us, and we’re delighted that we will be your go-to dealership for service in the future. Thank you for choosing us, and we look forward to serving you again soon!

January 08, 2025

Great service and Henry was excellent with the costumer service. I would definitely recommend to others. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Ventura
Jan 10, 2025 -

Crest Nissan of Frisco responded

We are thrilled to hear about your exceptional experience, and we want to extend our special thanks for highlighting Henry's outstanding customer service. Our team takes great pride in delivering personalized and professional support, and we're grateful that Henry exemplified our commitment to excellence. Your willingness to recommend us to others is the highest form of praise we could receive. We appreciate you taking the time to share your positive feedback and recognize the hard work of our team member. Customer satisfaction is our primary goal, and we're delighted we could provide you with a service experience that exceeded your expectations. We look forward to continuing to serve you and others in our community with the same level of dedication and care.

January 08, 2025

Lance and team were awesome. They helped nw every step of the way. Thanks guys !! More

by Mbarchu1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor, Lance and Juan Carlos
Jan 10, 2025 -

Crest Nissan of Frisco responded

We are thrilled to hear about your positive experience with Lance and our team! Your satisfaction is our top priority, and it's fantastic to know that they provided you with exceptional support throughout the entire process. Lance and the team take great pride in guiding our customers every step of the way, ensuring a smooth and enjoyable experience. Your appreciation motivates us to continue delivering high-quality service and support. Thank you for sharing your feedback and for choosing our dealership. We look forward to serving you again in the future!

January 05, 2025

Staff is knowledgeable and very helpful. From the sales floor to the financial team they provide good customer service. More

by Christopherball223
Recommend Dealer
Yes
Employees Worked With
Trevor Ervin
Jan 08, 2025 -

Crest Nissan of Frisco responded

Thank you for your kind words! We’re delighted to hear that you found our staff to be knowledgeable and helpful, and that you received great customer service from both our sales floor and financial team. Your satisfaction is our priority, and we appreciate your feedback. If you need anything further or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future!

December 26, 2024

Got a great deal and they worked with me. The team was so professional and will buy my next vehicle from nissan. More

by Lynch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Traver and Leon
Dec 27, 2024 -

Crest Nissan of Frisco responded

Thanks for the fantastic feedback, Lynch! We're thrilled to hear you had a great experience with our team and found a deal that works for you. We look forward to helping you with your next vehicle purchase!

December 21, 2024

I like the great customer service . Tienen un excelente servicio al cliente un buen lugar donde esperar mientras arreglan mi auto y ofrecen café gratis More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jjjjjjjjj
Dec 23, 2024 -

Crest Nissan of Frisco responded

¡Gracias por su amable reseña! Nos emociona saber que disfrutó del excelente servicio al cliente y que apreció la cómoda sala de espera y el café de cortesía. Brindar una experiencia positiva y acogedora para nuestros clientes es siempre nuestro objetivo, y es maravilloso saber que lo logramos durante su visita. Si hay algo más en lo que podamos ayudarle en el futuro, no dude en ponerse en contacto con nosotros. ¡Esperamos poder atenderle nuevamente!

December 21, 2024

Our sale representative and finance team were amazing. They made the process smooth and exciting while engaging us in conversation. 5 stars! More

by Rasheeda Atkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon, and Talal
Dec 23, 2024 -

Crest Nissan of Frisco responded

Thank you for your wonderful review! We’re delighted to hear that our sales representative and finance team provided you with an amazing experience. It’s great to know that they made the process smooth and exciting while keeping you engaged. Your satisfaction means everything to us! If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again and appreciate your 5-star rating!

December 20, 2024

Nice people, not pushy, serious place. The sales team and the financing team were excellent. I recommend them. More

by Agustin V.S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Ventura
Dec 23, 2024 -

Crest Nissan of Frisco responded

Thank you for your kind review! We’re so pleased to hear that you had a great experience with our sales and financing teams. It’s wonderful to know you felt comfortable with our no-pressure approach and appreciated the professionalism of our staff. Your recommendation means a lot to us! If you have any questions or need assistance in the future, we’re here to help. We look forward to serving you again!

December 19, 2024

I don't have any complaints, Very professional service. The problem I had, just took couple hours. I was told ahead of time. What to expect. More

by glendafmunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Dec 20, 2024 -

Crest Nissan of Frisco responded

Thank you for your positive feedback! We're thrilled to hear that you had a professional experience with us and that your issue was resolved efficiently within a couple of hours. We believe in clear communication and setting proper expectations, so it’s great to know that we delivered on that front. Your satisfaction is our priority, and we appreciate your trust in our team. If you need anything else or have further questions in the future, please don't hesitate to reach out. We look forward to serving you again!

December 19, 2024

Yes, Andy T(Services) was extremely knowledgeable and thorough in explaining all the details about my services. He provided clear, comprehensive information that made it easy for me to understand everyth More

by Rohit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Truonge
Dec 20, 2024 -

Crest Nissan of Frisco responded

Thank you for your wonderful review! We’re thrilled to hear that Andy provided you with such knowledgeable and thorough service. It’s fantastic to know that he took the time to explain all the details, answer your questions patiently, and ensure you felt fully informed. Andy’s professionalism and commitment to going above and beyond for our customers are truly commendable, and we’re glad that he made your experience smooth and enjoyable. Your kind words are greatly appreciated and will be shared with Andy and the team. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

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