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Crest Nissan of Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.7
1,257 Reviews
Call Dealership (972) 704-1525
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6600 State Highway 121

Frisco, TX

75034

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Showing 1,257 reviews

September 12, 2024

Awesome service as always. They are quick and reliable every time I have an issue. More

by Tcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly is my guy who takes care of me
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Sep 13, 2024 -

Crest Nissan of Frisco responded

Thank you so much for your positive feedback! We're thrilled to hear that you find our service quick and reliable. It’s our goal to consistently provide excellent service, and it's great to know we're meeting that standard for you. We look forward to assisting you again in the future!

September 09, 2024

I have a 2024 Nissan pathfinder leased from them. Service department called me for first service and scheduled me for the same but to my surprise when I showed up for the service as scheduled I was a More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not know
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Sep 11, 2024 -

Crest Nissan of Frisco responded

Thank you for sharing your experience. We apologize for the confusion and inconvenience you encountered with your service appointment. We understand how frustrating it must be to have your time valued so poorly. Please reach out to our Service Director, Derick Heckel, directly at DHeckel@vtaig.com to discuss your concerns. We appreciate your feedback and hope to improve your experience in the future.

September 08, 2024

My experience was with the service department. I found them very helpful and I really appreciated how they kept me informed on status. When I had a kind of weird issue, they gave me a couple of o More

by ChefGuitarTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Sep 10, 2024 -

Crest Nissan of Frisco responded

Thank you for sharing your experience! We're pleased to hear that our service department was helpful and kept you informed throughout the process. It’s great to know that we could offer you options to find a solution that fit your budget. If you have any more questions or need further assistance, don’t hesitate to reach out.

September 05, 2024

I'm very pleased with the recent service that I received today! Top notch and I would recommend Crest Nissan if you in the market for a new vehicle! More

by dwaine1rob
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
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Sep 06, 2024 -

Crest Nissan of Frisco responded

Thank you for your kind words! We’re delighted to hear that you were very pleased with the service you received. It’s great to know that you would recommend us to others. We appreciate your support and look forward to assisting you with any future vehicle needs!

September 04, 2024

Good good good good a a a a a a a a a a a a More

by warrinermike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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Sep 05, 2024 -

Crest Nissan of Frisco responded

Thank you for your positive feedback! We look forward to serving you again!

September 02, 2024

Alex in sales and Zac in financing were excellent. I would highly recommend Crest Nissan. More

by hjoseph197
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Zac, Mike
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Sep 04, 2024 -

Crest Nissan of Frisco responded

Thank you for sharing your positive experience! We're delighted to hear that Alex and Zac provided excellent service and made your purchase enjoyable. Your recommendation is greatly appreciated. If you need any further assistance or have any questions, feel free to reach out. Enjoy your new vehicle!

August 30, 2024

Josh is a good sales person I love how he lessons what u are saying and take good care of his CUSTOMERS. THANK YOU ALL SO MUCH HAVE ❤️ A BLESSED DAY 🙌 More

by Ruby Lee Mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pharrington J. Maxey
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Sep 03, 2024 -

Crest Nissan of Frisco responded

Thank you for your wonderful feedback! We’re thrilled to hear that Josh provided such attentive and caring service. We truly appreciate your kind words and are grateful for your support. If you need anything else or have any more questions, don’t hesitate to reach out!

August 29, 2024

This is my first time coming to Nissan dealer for the car service in Frisco. I found people there is very helpful and not only very nice, also very professional. Especially the service advisor Justin Verde More

by Qin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Verde
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Sep 03, 2024 -

Crest Nissan of Frisco responded

Thank you for sharing your positive experience! We’re delighted to hear that you found our team to be helpful, professional, and understanding, especially Justin and his manager. It’s great to know they went above and beyond to assist you with a quick turnaround and a generous price. We’re grateful for your kind words and look forward to serving you again in the future. If you need anything else, please feel free to reach out!

August 14, 2024

Justin was quick to greet me, assess what I needed and got it taken care of and let me know it was ready so I could pick it up and be on my way. Thanks More

by stevensond321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Verde
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August 10, 2024

Works on time and waiting area is very clean. Got my services done around the ETA I received. More

by songyeeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Smith
Report | Print
Aug 13, 2024 -

Crest Nissan of Frisco responded

Thank you for your feedback! We're glad to hear that your service was completed on time and that you found our waiting area clean and comfortable. We strive to provide timely and efficient service, and it's great to know we met your expectations. If you need anything else, we’re here to help!

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