Crest Nissan of Frisco

Crest Nissan of Frisco responded

Thank you for being such a loyal customer and for sharing your wonderful experience with us. It means so much to know that you have consistently received excellent service during your visits with us. We are thrilled that our team has provided you with a smooth experience every time, and we truly appreciate you highlighting how welcoming and friendly our customer service representatives have been. Your continued trust in us is what drives us to maintain these high standards. We look forward to serving you again and providing the same outstanding service you have come to expect from us.

Crest Nissan of Frisco responded

We are excited to hear about your positive experience with us! It's wonderful to know that our team was attentive and friendly while taking the time to address all of your questions thoroughly. We truly appreciate you recommending Crest Nissan and highlighting the excellent service you received from our sales team. Your feedback means a great deal to us and reinforces our commitment to providing exceptional customer service. Thank you for choosing us and for taking the time to share your experience!

Crest Nissan of Frisco responded

We are thrilled to hear about your wonderful experience with our team. It sounds like our staff truly made a positive impression, and we're so glad you felt well taken care of throughout your visit. Your salesperson clearly went above and beyond by proactively sharing contact details and the location information to make your trip seamless. We're delighted that he worked diligently to create a deal that worked perfectly for you. Your feedback about the exceptional service means so much to us at Crest Nissan, and we appreciate you taking the time to share your experience.

Crest Nissan of Frisco responded

Thank you for bringing this to our attention. We understand your frustration and are sorry to hear about your disappointment. Your feedback about improving our scheduling process to verify service capabilities upfront is valuable and will help us serve our customers better. Please reach out to our Service Director, Derick Heckel, at DHeckel@vtaig.com so we can discuss how to better accommodate your van's service needs in the future.

Crest Nissan of Frisco responded

We are absolutely thrilled to hear about your wonderful experience with our sales team. It means so much to us that you found the service to be exceptional and that you feel confident recommending us to your friends. Your trust in sharing our dealership with others who are looking for their next vehicle is truly appreciated. We are proud to have team members who provide the kind of outstanding service that creates lasting positive impressions. Thank you for choosing Crest Nissan and for taking the time to share your experience.

Crest Nissan of Frisco responded

Thank you immensely for taking the time to share your wonderful experience with us. We are delighted to hear that you found our team member to be so knowledgeable and informative during your visit. It means the world to us when customers recognize the intelligence and expertise our staff brings to helping with vehicle purchases. We strive to make every buying experience exceptional, and your feedback confirms we are meeting that goal. Your kind words about receiving such outstanding service truly brighten our day. We appreciate you choosing Crest Nissan and look forward to serving you again in the future.

Crest Nissan of Frisco responded

We are grateful for taking the time to share your wonderful experience with us. It's fantastic to hear that you felt comfortable and confident throughout your car-buying journey. We're proud that our team provided the professional and knowledgeable service you deserved without any pressure. Understanding your specific needs and helping you find the right vehicle within your budget is exactly what we strive to do for every customer. Your recommendation means the world to us, and we're thrilled that the entire process was smooth and clearly explained. Thank you for choosing Crest Nissan, and we hope you're enjoying your perfect new car.

Crest Nissan of Frisco responded

We are thrilled to hear about your positive experience with our team. It sounds like you received the detailed explanations and courteous service that every customer deserves. We're pleased that our service advisor took the time to walk you through the work being performed on your vehicle and ensured you felt fully informed throughout the process. Your satisfaction with our clean and comfortable waiting area also means a great deal to us, as we strive to create a welcoming environment for all our guests. Thank you for taking the time to share your feedback about the exceptional service you received.

Crest Nissan of Frisco responded

We are grateful to hear about your positive experience with our service team. It's wonderful to know that our thorough explanations and helpful suggestions made a difference during your visit. We're pleased that we could take care of the plastic undercover repair at no charge and that our prompt communication through text updates kept you well-informed throughout the process. Your feedback about receiving excellent service without any pressure is exactly what we strive for at Crest Nissan. Thank you for sharing your experience with us.