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Crest Nissan of Frisco

Frisco, TX

4.7
1,257 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,257 reviews

October 20, 2024

Finance Leader is very rude. Salesmen are good but pushy on getting your credit checked. More

by hawkesm94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Leader
Oct 25, 2024 -

Crest Nissan of Frisco responded

Thank you for your feedback. We're glad to hear you had a positive experience with our sales team, but we're sorry to learn about your interaction in Finance. We take customer feedback seriously and aim to provide a respectful and positive experience for everyone. Please reach out to Mike Abed at mabed@vtaig.com to discuss your concerns further. We appreciate your input and look forward to resolving this issue.

October 03, 2024

Excellent service. . Andy Truong was very kind.. and explained to me the service I needed in my nissan altima. Thank you ti all the staff members More

by Jonathanp53821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy truong
Oct 04, 2024 -

Crest Nissan of Frisco responded

Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience with Andy and our staff. It's great to know that you found the service explanation helpful. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your support!

October 02, 2024

I had a great experience at Crest Nissan in FRISCO. The team at the location are fair and professional. Jeff in management is courteous and a pleasant to interact with in the process. JR and Trevor More

by TCUman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR, Trevor, Jeff and Carlos
Oct 03, 2024 -

Crest Nissan of Frisco responded

Thank you for sharing your wonderful experience! We're thrilled to hear that our team provided you with fair, professional, and efficient service. Your kind words about their courtesy and communication mean a lot to us. We appreciate your feedback and look forward to serving you again in the future!

September 30, 2024

Brayan was absolutely AMAZING. From the very first time I spoke to him to the very end! He sent me a video walkthrough of the vehicle I was interested, had it up front (filled tank More

by Sgarrett104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayan, Zach
Oct 02, 2024 -

Crest Nissan of Frisco responded

Thank you so much for sharing your wonderful experience! We're delighted to hear that Brayan made such a positive impression with his exceptional service, attention to detail, and engagement with your daughter. It's great to know that Zack also provided you with clear and helpful information to assist in your decision-making. We pride ourselves on our team's commitment to delivering outstanding service, and your recommendation means the world to us. If you ever need assistance in the future, don’t hesitate to reach out. Enjoy your new vehicle!

September 29, 2024

Nissan took care of us extremely well! Shoutout to Shon and Chance!! Shawn did his front and Work to prepare for our visit, He had all the answers we were looking for, And he was truly tra More

by HappyCustomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shon Vaughn, Chance
Oct 01, 2024 -

Crest Nissan of Frisco responded

Thank you for your fantastic review! We're so glad to hear that Shon and Chance provided you with excellent service during your visit. It's wonderful to know that Shon was prepared and transparent, and that Chance was able to maximize your savings with every available coupon. Your support means a lot to us, and we’re grateful for the opportunity to assist you. We look forward to seeing you again!

September 28, 2024

Best customer service polite stuff I am happy with Crest Nissan, I do recommend this dealership and salesman Kaylon Alexander. More

by yobikidan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylon Alexander
Sep 30, 2024 -

Crest Nissan of Frisco responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our team, especially with Kaylon. Your recommendation means a lot to us, and we look forward to serving you again in the future! If you need any assistance, don't hesitate to reach out.

September 27, 2024

Crest Nissan is the best. They washed my car for me and didn’t expect it. I went in for an oil change. Super nice company ! More

by cdm34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name is Andy.
Sep 30, 2024 -

Crest Nissan of Frisco responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. It’s our pleasure to provide extra care, like washing your car, to make your visit special. We appreciate your support and look forward to serving you again!

September 26, 2024

Service guys are really nice great personality makes you feel like coming back for service More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 27, 2024 -

Crest Nissan of Frisco responded

Thank you for your kind words! We're thrilled to hear that our service team made such a positive impression on you. Creating a welcoming atmosphere is important to us, and it’s great to know that you feel inclined to return for service. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to seeing you again!

September 25, 2024

They listen to your needs. Very helpful and understanding. They worked very well us and made the experience better than expected. More

by Johnmiller75056
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Warner
Sep 26, 2024 -

Crest Nissan of Frisco responded

Thank you for your kind words! We’re delighted to hear that our team was attentive to your needs and made your experience better than expected. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to assisting you again in the future!

September 25, 2024

We were very pleased with the performance and professionalism of Justin Verde and Crest Nissan of Frisco. More

by cindacrews22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Verde
Sep 26, 2024 -

Crest Nissan of Frisco responded

Thank you for your kind words! We're thrilled to hear that you were pleased with Justin's performance and professionalism. We strive to provide excellent service to all our customers, and it's great to know we met your expectations. We look forward to serving you again in the future!

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