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Crest Nissan of Frisco

Frisco, TX

4.8
1,423 Reviews
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6600 State Highway 121

Frisco, TX

75034

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Showing 1,423 reviews

August 19, 2025

Mario and the other service agents were very helpful in accommodating everything I needed. Everything was seamless and I appreciate the impeccable service I received! More

by pdavis9101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario in Service Dept
Aug 28, 2025 -

Crest Nissan of Frisco responded

We are honored to hear about your wonderful experience with our team. Your kind words about how helpful our service agents were in accommodating your needs truly mean a lot to us. We take great pride in providing seamless service, and knowing that you felt we delivered impeccable care makes our day. Your feedback motivates us to continue delivering the exceptional service that every customer deserves at Crest Nissan.

August 17, 2025

Carson is a great salesman! I came in explained my situation and he listened and addressed every concern! He was very nice and professional! Excellent staff ! Carson went above More

by Berrytraci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Perot
Aug 28, 2025 -

Crest Nissan of Frisco responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Carson provided such exceptional service and truly listened to your needs. It sounds like he made your visit memorable by addressing all your concerns with professionalism and care. We understand how important it is to feel heard and supported during the car buying process, and we are delighted that Carson exceeded your expectations in helping you drive home in your new 2025 Altima. Your kind words about our finance department and staff mean so much to us. We truly appreciate your recommendation and are grateful that you chose us for your automotive needs!

August 17, 2025

Justin is always great to work with. He is helpful, and knowledgeable. We trust his expertise. More

by Kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Verde
Aug 28, 2025 -

Crest Nissan of Frisco responded

We are ecstatic to hear about your wonderful experience with our team! It's fantastic to know that you find our service both helpful and knowledgeable. Your trust in our expertise means everything to us at Crest Nissan. We truly appreciate customers like you who recognize the dedication our team puts into providing exceptional service. Thank you for taking the time to share your positive feedback!

August 15, 2025

it was a wonderful experience , thanks Carson for all your help :) n thanks again :) for More

by PANDURANGKALPESH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Perot
Aug 27, 2025 -

Crest Nissan of Frisco responded

We are grateful for sharing your wonderful experience with us! It means so much to hear that you had such a positive visit. We're thrilled that Carson was able to provide you with exceptional help throughout your time with us. Your kind words truly brighten our day and remind us why we love serving our customers. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with outstanding service in the future.

August 14, 2025

I dropped off my car and was told that it would only take 1 day to fix. That turned into a week. I picked up my car today. Gotta thing I checked to make sure everything worked before pulling off. Because it More

by Unhappy.Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carson Perot
Aug 26, 2025 -

Crest Nissan of Frisco responded

We are sorry to hear that you feel this way about your recent service experience. We understand your frustration as we take situations like this seriously. Your experience does not reflect the quality of service we strive to provide every day. We would appreciate the opportunity to review what happened and work toward a proper resolution for your vehicle. Please contact our Service Director, Derick Heckel, at DHeckel@vtaig.com so we can discuss your specific situation and ensure your concerns are addressed promptly.

August 14, 2025

Past dealership service experiences were a major reason to continue new vehicle purchase loyalty. Might have gotten a better "deal" elsewhere but the transparency, ease of negotiation, timeliness, and fol More

by jsoleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Perot
Aug 26, 2025 -

Crest Nissan of Frisco responded

Thank you for your wonderful feedback about your experience with us. Your loyalty means everything to us, and we are thrilled that our service team has consistently provided the quality care that keeps you coming back. We understand that while competitive pricing matters, the value of transparent communication and smooth negotiations truly makes the difference in your vehicle purchasing decisions. It brings us great satisfaction to know that our team's attention to detail in follow-up care and our efficient processes have made your experience worthwhile. We are also pleased that our convenient location continues to be a beneficial factor in your decision to choose Crest Nissan for your automotive needs. Your trust in us for multiple vehicle purchases demonstrates the strong relationship we strive to build with every customer.

August 14, 2025

Great experience from start to finish. Priscilla and Chance took great care of us! Look forward to our next experience with the Crest team More

by OURZ34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Priscilla Marowa
Aug 26, 2025 -

Crest Nissan of Frisco responded

We are grateful for your wonderful feedback about your experience with us. It brings us great joy to hear that your journey from beginning to end exceeded your expectations. Priscilla and Chance are truly valued members of our team, and we are delighted to know they provided you with exceptional care throughout your visit. Your kind words about looking forward to future experiences with Crest Nissan mean the world to us. We appreciate your trust in our team and look forward to serving you again.

August 14, 2025

They have been very helpful,trustworthy, and supportive. They go over what I need to do that is important at that time so I don’t have to do so much at one time. My husband and I are retired on an fixed i More

by Annette.Reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Smith Service Center Roy has helped me every time I have my car serviced and he is very helpful and a great person.
Aug 26, 2025 -

Crest Nissan of Frisco responded

We sincerely value your wonderful feedback about your experience. It means so much to us that you found our team helpful and trustworthy throughout your service. We understand how important it is to work within your budget and timeline, especially when managing expenses on a fixed income. Our goal is always to prioritize what matters most for each customer and spread out services in a way that works best for your situation. Your appreciation truly motivates our team to continue providing the supportive service you deserve. Thank you for choosing us and for taking the time to share your positive experience.

August 11, 2025

Deshawn did a fantastic job for me and my wife’s and would definitely recommend to others More

by Edbuwrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
Aug 25, 2025 -

Crest Nissan of Frisco responded

We are thrilled to hear about your wonderful experience with our team. It sounds like you and your wife received excellent service, and we truly appreciate you taking the time to share your positive feedback. Your recommendation means the world to us at Crest Nissan. We're delighted that we could provide the level of care and attention you deserved, and we look forward to continuing to serve you both in the future.

August 10, 2025

Roy is great, he takes care of my truck every time and keeps me up to date on what I need. Highly recommend More

by b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Aug 25, 2025 -

Crest Nissan of Frisco responded

We are delighted to hear about your positive experience with our service team. It's wonderful to know that you receive excellent care for your truck and stay well-informed about your vehicle's maintenance needs. Your recommendation means a great deal to us at Crest Nissan, and we're committed to continuing to provide you with the reliable and attentive service you've come to expect. Thank you for taking the time to share your feedback with us.

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