Back

Crest Nissan of Frisco

Frisco, TX

4.7
1,301 Reviews

6600 State Highway 121

Frisco, TX

75034

Directions

By Type

Showing 1,301 reviews

February 22, 2025

Good customer service, I like working with the same person who has worked with me before. More

by DANIELLE_TUITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Leng
Feb 24, 2025 -

Crest Nissan of Frisco responded

Thank you for your review! We're thrilled to hear that you've had a positive experience working with the same person each time. Consistency is important, and we’re glad to have built that trust with you. We look forward to continuing to assist you in the future!

February 20, 2025

So completely satisfied with Adv Advisor Brandon Palmer I will definitely tell my friends and family about the great service I was provided with with Crest Nissan service department. I will definitely return More

by Carlalaird90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon palmer
Feb 21, 2025 -

Crest Nissan of Frisco responded

Thank you for your kind words! We're thrilled to hear that Brandon and our Crest Nissan service team provided you with a great experience. We truly appreciate your recommendation to friends and family, and we look forward to serving you again in the future!

February 16, 2025

The sales manager, Matthew, and my salesman, Alex, worked to get me a great deal on my new car!! They were patient, honest, and helpful. I highly recommend this dealership. More

by christian.adair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Matthew
Feb 18, 2025 -

Crest Nissan of Frisco responded

Thanks for the fantastic feedback, Christian! We're thrilled to hear that Matthew and Alex provided you with a great experience. Your recommendation means a lot to us, and we look forward to helping you again in the future! Enjoy your new car!

February 13, 2025

Very professional they helped me with my car very recommend thanks to Mario he’s so kind!! More

by mariahuerta0520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario A. Treviso
Feb 17, 2025 -

Crest Nissan of Frisco responded

Thank you for the kind review! We're so happy to hear that Mario provided you with professional and helpful service. We’ll be sure to pass along your appreciation to him. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

February 13, 2025

Terrible. Check Engine Light came on. They require 24+ hours to 'diagnose' and will not accept any other diagnostics. $195. No shuttle. I was willing to t More

by NJIII
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drake
Feb 18, 2025 -

Crest Nissan of Frisco responded

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. Providing a positive customer experience is extremely important to us. If you'd like to discuss this further, please feel free to reach out directly to our Service Director, Derick Heckel, at DHeckel@vtaig.com. Your feedback is very important to us.

February 11, 2025

My sales person, Erica, was very knowledgeable about the car I was looking for, and she made it very pleasant to deal with. The paperwork was prepared with minimal effort on my part. It was explained to me More

by doris373
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica, Leon
Feb 12, 2025 -

Crest Nissan of Frisco responded

Thank you for your amazing 5-star review! We’re so glad to hear that Erica was able to provide you with knowledgeable and pleasant service throughout your car buying process. We understand that buying a car takes time, and we’re happy to know that the experience was smooth and well-explained. Your feedback means a lot to us, and we’re here to assist you anytime you need!

February 11, 2025

The dealership is the best one I have ever dealt with. When I get ready to buy a new car. You will be the first one I turn to More

by hughfred24
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 12, 2025 -

Crest Nissan of Frisco responded

Thank you, Hugh! We're thrilled to hear you had such a positive experience with us. We look forward to helping you find your next car and appreciate your trust in our dealership!

February 10, 2025

Very kind, very personal and everybody there was upbeat and very knowledgeable. The repair person Informed me of the time it was going to take to finish my car, because of all the work I wanted done. Will More

by Lynwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 11, 2025 -

Crest Nissan of Frisco responded

Thank you for taking the time to share your experience! We're thrilled to hear that our team was kind, knowledgeable, and kept you informed throughout the process. We pride ourselves on providing transparent and reliable service, and it's great to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future!

February 02, 2025

Great service department and service adviser Ly is the best. Highly recommend this particular dealership. More

by hjoseph197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly
Feb 04, 2025 -

Crest Nissan of Frisco responded

Thank you for your kind words! We're so glad to hear that you had a great experience with our service department and that Ly provided you with the excellent service we strive for. We truly appreciate your recommendation and look forward to assisting you again in the future!

February 01, 2025

It was a quick and easy process. Both the sales and finance departments were very helpful and attentive. More

by Jenleakel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan in sales; Carlos in finance
Feb 04, 2025 -

Crest Nissan of Frisco responded

We're so glad to hear that your experience was quick and easy! Our sales and finance teams work hard to provide helpful and attentive service, and it’s great to know they made your process smooth. Thank you for choosing us—we appreciate your support and look forward to assisting you again in the future!

...
4
...