Crest Nissan of Frisco

Your Finance team is the worst, they told us zaktak is cancelable but it was not. Tgey told us our mechanical protection coverage is 75k additional Miles, but it is not according to MPP. thanks for such m cancelable but it was not. Tgey told us our mechanical protection coverage is 75k additional Miles, but it is not according to MPP. thanks for such misleading words. More

Great people from sales to maintenance. Robin did an excellent job when I went in for my oil change. Robin did an excellent job when I went in for my oil change. More

Two words: Shon Vaughn. Run, don't walk, if you're in the market for a new car! I walked in feeling defeated but he was able to read me and understand exactly what I was loo Run, don't walk, if you're in the market for a new car! I walked in feeling defeated but he was able to read me and understand exactly what I was looking for and in need of. He hit the nail on the head with his recommendation and made the closing process seamless. He also knew my track record with vehicle maintenance was not up to standard so he walked me over to the service department, hooked me up with some coupons, and introduced me to the team where I was able to tentatively schedule my first oil change. I hope to be in this vehicle for awhile but I'll definitely be a repeat customer. Really great place! I greatly appreciate you guys! More

Everything went great with the vendor and the finance manager, awesome service since i walk in till the time i left. manager, awesome service since i walk in till the time i left. More

The service department works timely, explains the procedure well and the employees are wonderful always. procedure well and the employees are wonderful always. More

Uno de los manager es una persona que no tiene tacto para servicio al cliente. servicio al cliente. More

When in their thinking, are wasn’t gonna get up proof and two hours after I got out with a new car. Very happy very happy. two hours after I got out with a new car. Very happy very happy. More

Great car buying experience from start to finish. Chance McDonald is outstanding and made the process as smooth as possible. Great communication and follow up - He is a true professional. Aaron House Chance McDonald is outstanding and made the process as smooth as possible. Great communication and follow up - He is a true professional. Aaron House is outstanding as well. Respects your time and makes completing the process fast and easy. This is how the car buying process should be. Highly recommended More

I decided to shop at dealerships within the metroplex and surrounding area for my next car. After visiting three dealers and just a half day of shopping I was ready to leave “the city”. I realized the excite surrounding area for my next car. After visiting three dealers and just a half day of shopping I was ready to leave “the city”. I realized the excitement I had when I departed my house had slowly diminished with each stop. The common denominator was simply poor customer service. I canceled my appointment with Crest Nissan and proceeded home. By the time I arrived at my doorstep I had received both an email and phone call from Brooke with Crest expressing her interest in an opportunity to earn my business. I agreed and spoke with her about a vehicle I had been looking at online. Because of my work schedule she handled much of the process before I arrived, keeping me informed via email throughout the entire process. She was accommodating to my work schedule for me to come in and go over paperwork on that following Monday, continuing to make it a personable experience. Both the GM and sales manager took the time to introduce themselves and thank me for shopping with the dealership. I could turn this review into a book but it wouldn’t do justice as to how impressed I am with Brooke, Aaron, and Crest Nissan in general while shopping with them. If you are looking to purchase a vehicle then I suggest you go into Crest and experience a dealership with a higher degree of professionalism.… ask for Brooke while you’re there. More

They got my 2022 Frontier in for my second oil change and tire rotation. Alerted me on a few minor issues and cleaned my vehicle. Very impressed. tire rotation. Alerted me on a few minor issues and cleaned my vehicle. Very impressed. More