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Crest Nissan of Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.7
1,257 Reviews
Call Dealership (972) 704-1525
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6600 State Highway 121

Frisco, TX

75034

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Showing 1,257 reviews

November 29, 2024

Gracias por el servicio prestado. Excelente atención por parte de Mario Trevizo, siempre solucionan los problemas con mi carro. More

by liliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Trevizo
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Dec 02, 2024 -

Crest Nissan of Frisco responded

¡Gracias por tus amables palabras! Nos alegra mucho saber que Mario y nuestro equipo pudieron cuidar muy bien de tu auto. ¡Agradecemos mucho tu confianza y esperamos seguir brindándote un excelente servicio!

November 29, 2024

They have an awesome customer service team that is very responsive and pays attention to detail. More

by PC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Dec 03, 2024 -

Crest Nissan of Frisco responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service team. We take pride in being responsive and detail-oriented, so it's great to know we met your expectations. If there's anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again!

November 29, 2024

Great experience with the service department and Zaktech staff. Will definitely be going back. Thanks! More

by K.Monroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Hall
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Dec 03, 2024 -

Crest Nissan of Frisco responded

Thank you for sharing your positive experience! We're so glad to hear that our service department staff took great care of you. We look forward to welcoming you back in the future! Thanks again!

November 28, 2024

Had a nice experience. Drake was very friendly and answered all of my questions. The service was completed in a timely manner. More

by Lindaclark1333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake
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Dec 02, 2024 -

Crest Nissan of Frisco responded

Thank you for sharing your experience! We're glad to hear that Drake was able to assist you and provide excellent service. It's great to know that everything was completed in a timely manner and to your satisfaction. We appreciate your feedback and look forward to serving you again in the future!

November 27, 2024

This is our trusted Nissan service department. They always do a thorough inspection and repair our Rogue Sport expertly. We appreciate their work. More

by Lisa B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Dec 02, 2024 -

Crest Nissan of Frisco responded

Thank you for your continued trust in our service department! We're so glad to hear that you're happy with the thorough inspections and expert repairs on your Rogue Sport. We truly appreciate your kind words and look forward to assisting you with all your future service needs!

November 26, 2024

Brandon is excellent, he always does his best to look out for his customers needs. More

by Josh
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Nov 27, 2024 -

Crest Nissan of Frisco responded

Thank you for the 5-star review! We’re thrilled to hear that Brandon has consistently gone above and beyond to meet your needs. Providing excellent customer service is our top priority, and it’s great to know Brandon has made such a positive impact. We appreciate your feedback and look forward to continuing to serve you!

November 26, 2024

These people are legends. I honestly don't know what I'd do without their help. 10/10 service across the board. More

by gio343
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylon Alexander
Report | Print
Nov 27, 2024 -

Crest Nissan of Frisco responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Providing exceptional service is always our goal, and we’re grateful for your trust and support. If you ever need assistance again, don’t hesitate to reach out—we’re here to help!

November 26, 2024

Have been coming to this dealership for several years and I have complete confidence in all phases of my interactions with all employees. More

by friscogal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Truong
Report | Print
Nov 27, 2024 -

Crest Nissan of Frisco responded

Thank you so much for your continued trust and loyalty over the years! We're thrilled to know that you have complete confidence in our team and services. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to serving you for many more years to come! If you ever need anything, we're here to help!

November 21, 2024

The dealership is good but the finance trick you with service plans during purchase and later we realize that those plans are not added. They don give any written proof on service plans during purchase More

by ps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Nov 25, 2024 -

Crest Nissan of Frisco responded

We appreciate you taking the time to share your feedback. We're glad to hear that you had a positive experience overall. However, we're concerned to hear about the issue with the service plans. We take these matters very seriously and want to assure you that we are committed to providing transparent and honest service to all our customers. If you would like to discuss these concerns further, please feel free to reach out to us at any time. Thank you!

Nov 25, 2024 -

ps responded

I already stopped by finance team to resolve this. The person whom I worked with is no longer with dealership and no one provided any assistance. I spent 3hrs waiting to get an answer No, we can’t help you

November 21, 2024

Crest Nissan is the only dealership for me! Everyone I have come in contact with has been so thoughtful, so kind, so polite, so helpful, etc. From the salesman, Josh, the young man, Cody, to th More

by Happy Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Cody, & Brandon
Report | Print
Nov 25, 2024 -

Crest Nissan of Frisco responded

Thank you so much for your amazing 5-star review! We’re thrilled to hear that you’ve had such a positive experience with our team, from Josh and Cody to Brandon and everyone else you've worked with. Your kind words truly mean the world to us, and we’re so happy to have you as a customer for life! We look forward to continuing to provide you with excellent service for many years to come. Thank you for choosing Crest Nissan!

Nov 26, 2024 -

Happy Sue responded

It was & is my pleasure to give your dealership heart-felt praise. I had gone through some difficult days trying to charge up my electric automobile. The folks at Crest Nissan not only assisted me in using the fast-charger but both times the kind personnel even put into the charger a code that prevented me from having to pay anything. I truly appreciated their kindness. After my car was hooked up to the charging station I told the gentleman that I was going to buy a used car on the spot. That's when I was hooked up with Josh, a wonderful young man that really took good care of me. I had attempted to get going with Shell Oil Co. in order to charge my car at the various Cinemark theaters for almost three weeks! My frustration level had peaked! The kindness I encountered at Crest Nissan was so welcomed. Thank you!

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