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Crest Nissan of Frisco

Frisco, TX

4.7
1,250 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,250 reviews

November 26, 2024

Have been coming to this dealership for several years and I have complete confidence in all phases of my interactions with all employees. More

by friscogal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Truong
Nov 27, 2024 -

Crest Nissan of Frisco responded

Thank you so much for your continued trust and loyalty over the years! We're thrilled to know that you have complete confidence in our team and services. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to serving you for many more years to come! If you ever need anything, we're here to help!

November 21, 2024

Crest Nissan is the only dealership for me! Everyone I have come in contact with has been so thoughtful, so kind, so polite, so helpful, etc. From the salesman, Josh, the young man, Cody, to th More

by Happy Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Cody, & Brandon
Nov 25, 2024 -

Crest Nissan of Frisco responded

Thank you so much for your amazing 5-star review! We’re thrilled to hear that you’ve had such a positive experience with our team, from Josh and Cody to Brandon and everyone else you've worked with. Your kind words truly mean the world to us, and we’re so happy to have you as a customer for life! We look forward to continuing to provide you with excellent service for many years to come. Thank you for choosing Crest Nissan!

Nov 26, 2024 -

Happy Sue responded

It was & is my pleasure to give your dealership heart-felt praise. I had gone through some difficult days trying to charge up my electric automobile. The folks at Crest Nissan not only assisted me in using the fast-charger but both times the kind personnel even put into the charger a code that prevented me from having to pay anything. I truly appreciated their kindness. After my car was hooked up to the charging station I told the gentleman that I was going to buy a used car on the spot. That's when I was hooked up with Josh, a wonderful young man that really took good care of me. I had attempted to get going with Shell Oil Co. in order to charge my car at the various Cinemark theaters for almost three weeks! My frustration level had peaked! The kindness I encountered at Crest Nissan was so welcomed. Thank you!

November 21, 2024

The dealership is good but the finance trick you with service plans during purchase and later we realize that those plans are not added. They don give any written proof on service plans during purchase More

by ps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Nov 25, 2024 -

Crest Nissan of Frisco responded

We appreciate you taking the time to share your feedback. We're glad to hear that you had a positive experience overall. However, we're concerned to hear about the issue with the service plans. We take these matters very seriously and want to assure you that we are committed to providing transparent and honest service to all our customers. If you would like to discuss these concerns further, please feel free to reach out to us at any time. Thank you!

Nov 25, 2024 -

ps responded

I already stopped by finance team to resolve this. The person whom I worked with is no longer with dealership and no one provided any assistance. I spent 3hrs waiting to get an answer No, we can’t help you

November 17, 2024

Great experience! All staffs are very professional and honest. Will definitely go to this dealership again! More

by Hp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Nov 20, 2024 -

Crest Nissan of Frisco responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We pride ourselves on professionalism and honesty, and we're glad that it showed. We look forward to serving you again in the future!

November 15, 2024

Great dealership and friendly people. Great customer service. Very accommodating with my buying experiences. Awesome More

by ryan.silch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly
Nov 18, 2024 -

Crest Nissan of Frisco responded

Thank you for the fantastic review! We're so glad to hear that you had a great experience with our team and that we could make your buying experience enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future!

November 12, 2024

Crest Nissan does excellent work. My service advisor Mr Ly Leng always takes care of all my needs. More

by kpmcferren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Leng
Nov 13, 2024 -

Crest Nissan of Frisco responded

Thank you for the fantastic review! We're so glad to hear that Ly has been taking great care of your service needs. We truly appreciate your continued trust and look forward to serving you again in the future!

November 08, 2024

Great buying experience from sale to finance. They took excellent care of us, very programs made sure the explained everything. More

by bdk121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Shon, Chance
Nov 11, 2024 -

Crest Nissan of Frisco responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience from sales to finance. Providing excellent care and ensuring everything is clearly explained is always our priority. We're glad to know we met your expectations and made the process smooth for you. We appreciate your business and look forward to assisting you again in the future!

November 04, 2024

Was promptly greeted by Carson who did a great job of introducing us to the Pathfinder we had inquired about . He was very knowledgeable about the car . Purchase process was easy and we were given a tour More

by Randy H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson , Mike , Pharington
Nov 05, 2024 -

Crest Nissan of Frisco responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Carson provided such excellent service and was able to guide you through the purchase process smoothly. It's great that you also got a chance to tour our service department. We truly appreciate your feedback and are glad that you are satisfied with your experience. If you need anything else, feel free to reach out. We hope you enjoy your new Pathfinder!

November 04, 2024

Very satisfied, great service, Justin was very professional, accurate waiting time, all techs very helpful More

by OLopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 05, 2024 -

Crest Nissan of Frisco responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience and that Justin and our team were able to provide you with the professional service you deserve. We appreciate your kind words and look forward to serving you again in the future!

November 01, 2024

My salesman, Nassar was extremely helpful and transparent. Everybody there dealt with me professionally, honestly, and we’re extremely courteous. I feel like every promise was kept during the who More

by tommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nassar Tawil, Bryyan
Nov 04, 2024 -

Crest Nissan of Frisco responded

Thank you for your kind words! We're thrilled to hear that Nassar and our team provided you with a transparent and professional car-buying experience. Keeping our promises and treating our customers with respect are top priorities for us, and it’s wonderful to know that we succeeded in making you feel valued. We appreciate your feedback and look forward to serving you again in the future! Enjoy your new vehicle!