Crest Nissan of Frisco

The sales group, management and business office was really great and I’d buy again in the future! really great and I’d buy again in the future! More

We had a great experience with Nissan of Frisco! Everyone was friendly and Nassar is the best! Everyone was friendly and Nassar is the best! More

They are very friendly and helpful. Prices are a bit high but service is good. Would recommend this Dealer to all my Nissan friends. Prices are a bit high but service is good. Would recommend this Dealer to all my Nissan friends. More

Mario at Crest Nissan is awesome! We love Crest dealerships in DFW. Whether it’s Nissan or Cadilac, Creat always exceeds our service needs! We love Crest dealerships in DFW. Whether it’s Nissan or Cadilac, Creat always exceeds our service needs! More

Our sales rep was excellent. He was knowledgeable about the vehicle and since I was purchasing it for my son he took the time to go over all the features and make sure he underst He was knowledgeable about the vehicle and since I was purchasing it for my son he took the time to go over all the features and make sure he understood how everything worked. This was my 3rd vehicle to purchase from this location and it was by far the easiest and fastest experience I've had at a dealership. More

Alex, Enis, and Charles were phenomenal! They made our car buying experience easy with the deals they gave us. They were also were very easy to do business. we will certainly recommend them. They made our car buying experience easy with the deals they gave us. They were also were very easy to do business. we will certainly recommend them. More

Great customer service and attitude. They made the process simple. Very professional and friendly experience. A+ They made the process simple. Very professional and friendly experience. A+ More

Great at communicating with the customer to let them know what’s going on with their vehicle. what’s going on with their vehicle. More

I recently had the misfortune of visiting Crest Nissan to purchase my Armada Platinum 2023, and I must say that my experience with their new Car Director and his staff was nothing short of a nightmare. I can purchase my Armada Platinum 2023, and I must say that my experience with their new Car Director and his staff was nothing short of a nightmare. I can't emphasize enough how thoroughly disappointed and angered I am by their unscrupulous tactics and blatant attempts to deceive me. I don't fully blame them and its definitely my mistake to not have done enough research and not asking the right questions. Despite my explicit requests for a specific model and budget which was a 4X4 Armada Platinum, they shamelessly tried to sell me on an inventory vehicle, claiming it was a 4WD and an amazing deal. IT WAS ONLY LATER THAT I REALIZED THAT IT WAS 2WD. Thats when things went south for me. To my dismay, I eventually succumbed to their high-pressure tactics and made the purchase, only to discover later that I had been blatantly scammed. The car I received was in appalling condition, far from the pristine condition promised during the sales pitch. It had numerous hidden defects and required extensive repairs, turning what should have been a joyous occasion into a financial and emotional burden. This included a couple of dents due to Hail which wasn't visible on the sales day but something I only found this week. Of course I can't do anything now as I signed all Hidden T&C which might have included this inspection clause on my end. But really, a brand as big as this should not be duping the customers. The sales staff's dishonesty didn't end there. They even went on and promised me things as minor as FREE LIFETIME CAR Washes, but when I visited the next very day of purchase in the Service department, I was told that CAR WASH IS PERMANENTLY Closed. Really??? To make matters worse, when I attempted to address these issues with the dealership's management, they displayed an astonishing lack of accountability and disregard for my concerns. They brushed off my complaints, offering no solution or compensation for the substandard service and the deceptive practices of their sales staff. I got in touch with the New Car Sales Director, and instead of addressing any of my concerns he asked me a shocking question. He asked me "Boss, Why on earth in Texas do you need a 4WD? ". I didn't expect this and honestly they have no right to know why I want a 4WD vs No wheel ! I am in total disbelief. To make matters worse, this guy calls me in to his office and tells me that he will get the matter fixed. I went in on the next Monday at a pre scheduled time of 630 PM. Guess what, the staff kept me waiting till 650PM. Then upon checking multiple times, the Car Sales director steps out and guess what, he completely forgot why he called me. Upon explaining he pretended to remember and then told me to wait for another 15 mins. Then he asked one of his new Sales people to meet me and appraise my car. This is the car they gave me a week back, and now they wanted to appraise it, buy back after taking of ~15-20K from the Cost and then sell me a new 4WD by adding additional amount to my Finance. What a SCAM!! I implore anyone considering purchasing a car from Crest Nissan with utmost caution. Their staff is nothing but a pack of wolves in sheep's clothing, preying on unsuspecting customers for their own gain. Save yourself the heartache, frustration, and financial loss by seeking a reputable dealership that values honesty, transparency, and customer satisfaction. In conclusion, their deceitful practices and lack of integrity left me deeply regretting my decision to trust them. I hope that by sharing my experience, I can save others from falling victim to their dishonest tactics. More

This place is scam. I bought a car for a trade . They told me I have 3 days grace period to return. I returned the car before 24 hours but they didn't accept and they wa I bought a car for a trade . They told me I have 3 days grace period to return. I returned the car before 24 hours but they didn't accept and they want me instead to trade again and pay $10000 to get my original car back. They don't honor what they say. !!!!!!!!!!!!!!!!!! be aware!!!!!!!!!!!!!!!! never trust them oscer and mike abed sale director were very aggrivated. More