Crest Nissan of Frisco

Good treatment. Appreciated that. Team listening customer needs and concerns .its overall very good and purchase experience with the customer dealer. Appreciated that. Team listening customer needs and concerns .its overall very good and purchase experience with the customer dealer. More

Awesome service in timely manner got required inputs before the service . Andy the service guy is best before the service . Andy the service guy is best More

Quick, easy, and exemplary work and communication. Showed Great compassion in their work and I left all 10’s Showed Great compassion in their work and I left all 10’s More

Don’t go here. Sold my car to them with an offer from car gurus. Gave them the car on Friday and was told I had to come back for the check due to manager being out. Sold my car to them with an offer from car gurus. Gave them the car on Friday and was told I had to come back for the check due to manager being out. Thats was Friday on Monday when I was promised the check would be there I arrived at 430pm and was told they were writing the checks then. After waiting I was then told an hour later the check would be the next day as they had to wait on Bank of America to respond. I asked to speak with the store GM and was told by him if I didn’t like it I could take my car back and they are owned by Berkshire Hathaway and have plenty of money and cars. The next day I was contacted by the used car sales manager and told my check was at the receptionist desk waiting. When I arrived no one could find the check and after waiting another hour it was found to be in the outgoing mail. This dealership is completely incompetent and needs new management. I would not trust them with the purchase of a bicycle more or less a car. I wish the parent company Crest was aware of what is going on and that throwing around the Berkshire Hathaway name does nothing except make them look like fools. More

Overall, I have no complaints. I came in knowing my credit was low and was hoping they could work with it and they did just that. I said I wanted my next car to be a mom type car a I came in knowing my credit was low and was hoping they could work with it and they did just that. I said I wanted my next car to be a mom type car and I got just that. Would highly recommend others to take a visit to the location. More

Excellent service! Everything completed as promised an on time. Highly recommend this service department! Good job! Everything completed as promised an on time. Highly recommend this service department! Good job! More

No pressure sales from Ben. Great information from Leon. Ennis was so helpful. Annabella welcomed me so warmly. Felt like the right place to be. Love my new truck!!!! Great information from Leon. Ennis was so helpful. Annabella welcomed me so warmly. Felt like the right place to be. Love my new truck!!!! More

I had an appointment for 9:10, by 9:30 I had my report for authorization and services where completed by noon. Outstanding customer service and communication from advisor. for authorization and services where completed by noon. Outstanding customer service and communication from advisor. More

Lee is patient and understanding when it comes to getting my car serviced. Thank you my car serviced. Thank you More

Excellent customer service provided by service advisor Mario and my car was in and out quick. I appreciate his recommendations to keep my car in good shape. Mario and my car was in and out quick. I appreciate his recommendations to keep my car in good shape. More