Crest Nissan of Frisco

Crest Nissan of Frisco responded

Thank you for your wonderful feedback about your experience with Samer! We are thrilled to hear that your car-buying journey was smooth and stress-free from beginning to end. It means so much to know that Samer took the time to truly understand your needs and helped you find exactly what you were looking for while staying within your budget. We are privileged to have team members like Samer who demonstrate such dedication to listening to our customers and going the extra mile to ensure complete satisfaction. Your kind words about his professionalism, friendliness, and honest approach truly reflect the values we strive for at Crest Nissan. We genuinely appreciate you taking the time to share your positive experience and for recommending our services to others. Customers like you make what we do so rewarding, and we look forward to serving you again in the future.

Crest Nissan of Frisco responded

Your feedback is important to us, and we understand your frustration. We are sorry to hear that you feel this way about your visit and the condition of your vehicle after detailing. We recognize that your experience with our finance department and overall customer service did not meet your expectations, and we take these concerns seriously. Your experience does not reflect the standards we strive to maintain, and we would welcome the opportunity to discuss this matter further with you. Please contact Jeff Stogner at jstogner@vtaig.com so we can address your concerns directly.

Crest Nissan of Frisco responded

We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you received immediate assistance when you called with concerns about your vehicle. We're thrilled that you received such thorough care, including a detailed inspection and a comprehensive checklist with cost estimates to help you plan for future maintenance needs. Your kind words about receiving authentic service from someone who genuinely cares mean the world to us at Crest Nissan. We truly appreciate customers like you, Mollie, and we look forward to continuing to serve you with the same level of dedication and care that keeps you coming back.

Crest Nissan of Frisco responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that Bassam and our team made your car-buying experience smooth, quick, and enjoyable. We take pride in providing a clean and welcoming environment for our guests, and it’s great to know that stood out to you. Enjoy your new vehicle, and thank you for choosing us! 🚗✨

Crest Nissan of Frisco responded

We are ecstatic to hear that we have become your preferred place for automotive needs! Your recognition of our quick and efficient service means everything to us. We work hard every day to ensure that each customer feels valued and receives the attention they deserve. It brings us great joy to know that we have succeeded in making you feel like the priority you truly are. Thank you for taking the time to share your wonderful experience with us.

Crest Nissan of Frisco responded

Your positive feedback means so much to us! We're thrilled to hear that our sales representative worked diligently to secure you an excellent deal and that our finance team went above and beyond to help you obtain a favorable interest rate. At Crest Nissan, we pride ourselves on having dedicated professionals who genuinely care about getting our customers the best possible experience. Your recognition of their hard work reinforces our commitment to providing outstanding service. We're grateful you chose us for your automotive needs and hope you absolutely love your new vehicle!

Crest Nissan of Frisco responded

Thank you for your wonderful feedback about your new Sentra purchase. We are thrilled to hear that your experience with us was great and that the entire process felt easy and painless. It sounds like you received excellent service throughout your visit, with professional and friendly assistance that made your car buying journey smooth. We take pride in ensuring every vehicle is properly detailed and ready for our customers, and we are delighted that everything met your expectations. Your positive experience means everything to us at Crest Nissan, and we appreciate you taking the time to share your thoughts.

Crest Nissan of Frisco responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience purchasing your 2025 Frontier ProX. It's fantastic to know that our team members provided you with exceptional service throughout your entire process. We take great pride in going above and beyond to ensure our customers have a smooth and satisfying experience from start to finish. Your kind words about our staff's dedication and professionalism truly mean the world to us. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

Crest Nissan of Frisco responded

We are pleased to hear about your positive experience. Your feedback about our well-organized and comfortable facility means a great deal to us. We're delighted that Deshawn provided you with professional and clear communication throughout your visit, and that our finance team was able to assist you efficiently. Your complete satisfaction with the entire process is exactly what we strive for with every customer. We truly appreciate your willingness to recommend us to others and look forward to serving you again in the future.

Crest Nissan of Frisco responded

Your positive feedback about your recent service experience truly means a lot to us. We're thrilled that our team provided you with the welcoming and professional atmosphere you deserved from the moment you walked in. It's wonderful to hear that your service advisor took the time to listen to your vehicle concerns and walked you through our diagnostic approach clearly. We're pleased that our comfortable waiting area with complimentary Wi-Fi and refreshments helped make your visit more enjoyable. Your recognition of our service team's efficiency in examining and repairing your vehicle ahead of schedule shows our commitment to respecting your valuable time. We take great pride in maintaining complete transparency with our pricing, so we're delighted you appreciated receiving that detailed breakdown of service charges without any surprise fees. Our skilled mechanics genuinely care about getting every vehicle running in optimal condition, and it's gratifying to know this came through in your experience. Your recommendation of our service department and your plan to return for future maintenance needs reflects exactly the kind of lasting relationship we strive to build with every customer. Thank you for recognizing our dedication to excellent customer service, technical expertise, and fair pricing.