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Crest Nissan of Frisco

Frisco, TX

4.8
1,401 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,401 reviews

August 30, 2025

Roy provided excellent customer service during my visit. He was polite, explained the work being done on my vehicle in detail, and made sure I fully understood the process. The waiting area was also clean a More

by marshac04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Smith
August 29, 2025

My experience with Crest Nissan was excellent. I never felt rushed or pressured. Carson was professional and caring. I drove a beautiful car home in the end. I highly recommend Crest Nissan to any More

by dejeanbk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Perot
August 28, 2025

The Service Advisor Drake Meyer consistently provides exceptional customer care on vehicle service and maintenance More

by anabasi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Meyer
August 26, 2025

My service associate Drake was very informative and kept me in the loop about services happening. More

by earl.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Meyer
Sep 11, 2025 -

Crest Nissan of Frisco responded

We sincerely value your positive feedback about your service experience with us. It's wonderful to hear that your service associate provided you with detailed information and maintained clear communication throughout the entire process. Keeping our customers well-informed about their vehicle services is something we prioritize, and we're pleased this made such a positive impression on your visit. Your experience reflects our commitment to transparent and helpful customer service. Thank you for choosing Crest Nissan for your automotive needs.

August 22, 2025

Always great service ask for Roy Smith will recommend to all my friends and family More

by ntxhorns7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Smith , Derick Heckel, Gary Clinton
Sep 05, 2025 -

Crest Nissan of Frisco responded

Thank you for your review and for highlighting the excellent service you received. We are delighted to hear that you consistently have great experiences with us and that our team member provided you with outstanding care. Your recommendation to friends and family means so much to us at Crest Nissan. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence in the future.

August 21, 2025

Everything I go, staff is professional and always feel welcome. Not going to stop to take my car over there More

by analopezcordero26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Smith
Sep 05, 2025 -

Crest Nissan of Frisco responded

We are absolutely thrilled to hear about your wonderful experience with our team. Your feedback about our professional staff and the welcoming atmosphere you feel each time you visit means so much to us. We truly value your loyalty and trust in bringing your vehicle to us for service. It's customers like you who make what we do so rewarding, and we look forward to continuing to provide you with the exceptional service you deserve for years to come.

August 19, 2025

Mario and the other service agents were very helpful in accommodating everything I needed. Everything was seamless and I appreciate the impeccable service I received! More

by pdavis9101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario in Service Dept
Aug 28, 2025 -

Crest Nissan of Frisco responded

We are honored to hear about your wonderful experience with our team. Your kind words about how helpful our service agents were in accommodating your needs truly mean a lot to us. We take great pride in providing seamless service, and knowing that you felt we delivered impeccable care makes our day. Your feedback motivates us to continue delivering the exceptional service that every customer deserves at Crest Nissan.

August 17, 2025

Carson is a great salesman! I came in explained my situation and he listened and addressed every concern! He was very nice and professional! Excellent staff ! Carson went above More

by Berrytraci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Perot
Aug 28, 2025 -

Crest Nissan of Frisco responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Carson provided such exceptional service and truly listened to your needs. It sounds like he made your visit memorable by addressing all your concerns with professionalism and care. We understand how important it is to feel heard and supported during the car buying process, and we are delighted that Carson exceeded your expectations in helping you drive home in your new 2025 Altima. Your kind words about our finance department and staff mean so much to us. We truly appreciate your recommendation and are grateful that you chose us for your automotive needs!

August 17, 2025

Justin is always great to work with. He is helpful, and knowledgeable. We trust his expertise. More

by Kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Verde
Aug 28, 2025 -

Crest Nissan of Frisco responded

We are ecstatic to hear about your wonderful experience with our team! It's fantastic to know that you find our service both helpful and knowledgeable. Your trust in our expertise means everything to us at Crest Nissan. We truly appreciate customers like you who recognize the dedication our team puts into providing exceptional service. Thank you for taking the time to share your positive feedback!

August 15, 2025

it was a wonderful experience , thanks Carson for all your help :) n thanks again :) for More

by PANDURANGKALPESH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Perot
Aug 27, 2025 -

Crest Nissan of Frisco responded

We are grateful for sharing your wonderful experience with us! It means so much to hear that you had such a positive visit. We're thrilled that Carson was able to provide you with exceptional help throughout your time with us. Your kind words truly brighten our day and remind us why we love serving our customers. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with outstanding service in the future.