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Crest Nissan of Frisco

Frisco, TX

4.7
1,304 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,304 reviews

March 15, 2025

Going forward cars should be checked to make sure everything is working properly before saying it's certified pre-owned. I shouldn't have to feel forced to finance through Nissan in order to have a p More

by ndysive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shon, Clint
Mar 18, 2025 -

Crest Nissan of Frisco responded

Thank you for sharing your feedback. We appreciate your honesty and are glad to hear that Shon and Clint provided great service and are working to resolve the radio and AC issues while providing you with a loaner vehicle. Your concerns about the certification process and financing options are valuable, and we understand the importance of ensuring every certified pre-owned vehicle meets high standards before being sold. We will certainly take your input into consideration as we strive to improve. If there's anything else we can do to enhance your experience, please let us know.

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March 15, 2025

Justin in service was very helpful. Incredibly pleasant and kind. Very smooth and effortless experience! More

by joshuabuliga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 19, 2025 -

Crest Nissan of Frisco responded

Justin will be glad to hear your kind words. Providing a smooth and effortless experience is always our goal, and we're pleased to know he made such a positive impact. Thank you for sharing your feedback!

March 15, 2025

Great experience and David Jones was excellent! Lots of inventory to choose from. Listened to my needs and took time to explain the vehicle. More

by Charlesbowler18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Jones
Mar 19, 2025 -

Crest Nissan of Frisco responded

We're so glad to hear you had a great experience! David Jones will be happy to know that his efforts made a positive impact. It's wonderful that you found the right vehicle and that he took the time to address your needs. Thank you for sharing your feedback!

March 14, 2025

Crest Nissan is awesome! My experience was a wonderful experience, everyone was very helpful to me. More

by charmar.mcpherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Hall
Mar 18, 2025 -

Crest Nissan of Frisco responded

Thank you for your wonderful feedback! We are thrilled to hear that your experience was so positive and that our team was helpful. Your satisfaction is our priority, and we look forward to serving you again in the future.

March 14, 2025

We had a great experience at Crest Nissan in Frisco. Deshawn was very knowledgeable about the vehicles and went out of his way to find the exact car we were looking for. He was great to work with. Th More

by Sdeeke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
Mar 18, 2025 -

Crest Nissan of Frisco responded

Thank you for sharing your wonderful experience! We are thrilled to hear that Deshawn was able to assist you in finding the perfect vehicle and that the process was quick and easy. Your recommendation means a lot to us, and we look forward to serving you again in the future.

March 13, 2025

Fast friendly service people who took care of my vehicle needs. Would highly recommend this dealership More

by lhall226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Hall
Mar 14, 2025 -

Crest Nissan of Frisco responded

Thank you for your kind words about our fast and friendly service! We are thrilled to hear that our team took care of your vehicle needs and that you would highly recommend our dealership.

March 13, 2025

Great customer service. They helped me get the car I wanted and made the payments work for me. Deshawn was very helpful. More

by hailey bochantin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn and Carlos
Mar 14, 2025 -

Crest Nissan of Frisco responded

Thank you for your kind words about our customer service. We are thrilled to hear that Deshawn was able to assist you in getting the car you wanted and making the payments work for you. Your satisfaction is our priority.

March 11, 2025

Our experience at Crest Nissan was great, especially because of Mr. David Jones! Mr. David was incredibly helpful, kind and patient!! He helped i and walked us through our whole purchase and was great! More

by emelypalacios95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Jones
Mar 12, 2025 -

Crest Nissan of Frisco responded

Thank you for sharing your wonderful experience! We are thrilled to hear that David Jones provided you with exceptional service, guiding you through your purchase with kindness and patience. Your satisfaction is our priority, and we appreciate your feedback!

March 09, 2025

Anna and Chance McDonald were very professional and such a pleasure to work with. Ms. Anna was very knowledgeable about Nissan and was able to answer any questions I had about the truck. The sales manager w More

by x1_derek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna, Chance McDonald
Mar 10, 2025 -

Crest Nissan of Frisco responded

Thank you for sharing your experience! We’re so glad to hear that Anna and Chance were a pleasure to work with and provided you with the professional service you deserve. We appreciate your feedback about the sales manager and will certainly keep it in mind as we continue to improve our approach. If you have any further questions or need assistance, don’t hesitate to reach out. We value your business and hope to work with you again in the future!

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March 08, 2025

I had a EXCEPTIONAL experience from the service department to the sales showroom with David Jones thank you. More

by mgharvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Jones
Mar 10, 2025 -

Crest Nissan of Frisco responded

Thank you for your fantastic review! We're so happy to hear that you had an exceptional experience with both our service department and David in the sales showroom. We truly appreciate your feedback and are grateful for the opportunity to serve you. If you need anything else in the future, don’t hesitate to reach out!

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