Crest Nissan of Frisco

Roy Smith went above and beyond to get my car repaired. I really appreciate his extr efforts. I really appreciate his extr efforts. More

Nissan Transmitions are bad they have a settlement for 277 million for their transmission going bad, they have deffects in several models. They just last 5 years or less. This is my story. If you dont wan 277 million for their transmission going bad, they have deffects in several models. They just last 5 years or less. This is my story. If you dont want to waste your money, do not buy nissan cars. My wife and l bougth a 2017 nissan versa from this dealership for $9k with just 68k milles, they offer transmition guarranty for 5 years, then because they had several transmition problems, they extend it 2 more years. One and a half year ago, l have transmition check engine on, we went to the dealer, They said it was nothing, they just shut off the sensor and they send me home, the same sensor came back 5 days ago, after my guarranty was expire just 25 days ago and they said transmition is bad, they want to charge $3k to change the transmition. The guarranty expire on December 2023 . They wait until my warranty was expired to tell me the transmition was bad so they don't cover the transmition to be replaced. Just 25 days passed from warranty expired and they don't want to honor the replacement, they know their transmitios are bad, but they want me to pay for Now l have car payments still for 3 more years and bad transmition. Do not buy nissan cars. Their transmition only last less that 5 years. Why they didn't fix the problem two years ago when the ligth was showing that the transmition has something wrong, maybe because it was under guarranty. They just shut off the sensor and do nothing. I am very disappointed about nissan cars. I tough they were reliable, we bough our cars in a dealership thinking that dealership sells you cars in good condition. This car just last two years with us. We put in this car less that 10k milles a year. Just wondering why the have only 1 star in bbb. Attached is the article of class action against nissan for bad transmition for several models More

Nassar and Enis did an amazing job. Nassar is very knowledgeable. Showed us great deals. We honestly thought we weren't going to find our car. But with the help of them! We ended up lea Nassar is very knowledgeable. Showed us great deals. We honestly thought we weren't going to find our car. But with the help of them! We ended up leaving happy with our car. Financial guy wasn't great with us. More

Very attentive and polite, texted as progress continued and returned to me a clean truck and returned to me a clean truck More

Professional yet honest, not out there to just get your money, gives you options without being pushy. Carson Perot is the guy to ask for. However, be be very careful when signing Financing documents on the money, gives you options without being pushy. Carson Perot is the guy to ask for. However, be be very careful when signing Financing documents on the tablet, check the printed hard copies of the contract. Take them out of the envelope and Read them before leaving. You may be locked in for a longer term and paying a ridiculous amount if you purchased their additional services. More

Great service, explained all service needs! My service advisor answered additional questions at had after his scheduled hours at the dealership! Wonderful customer service! My service advisor answered additional questions at had after his scheduled hours at the dealership! Wonderful customer service! More

Mr. Drake Meyer was knowledgeable regarding the issue with my car, he patiently explained the issue and how it can be fixed. Work was done according the time he estimated. Thank you very much Mr. Meyer with my car, he patiently explained the issue and how it can be fixed. Work was done according the time he estimated. Thank you very much Mr. Meyer More

Great helpful staff with no pressure. Overall an excellent buying experience. Will recommend to all my friends Overall an excellent buying experience. Will recommend to all my friends More

Good service. Took a bit longer than anticipated but all was well. Also adjusted bill at the end based on coupon provided that wasn’t taken into account. Cashier w Took a bit longer than anticipated but all was well. Also adjusted bill at the end based on coupon provided that wasn’t taken into account. Cashier was little help. Manager had to come over. More

10 out of 10! ! From the moment we got here the experience was nothing but GREAT! Our sales guy Shon Vaughn is so kind and actually listened to our needs and wants! ! From the moment we got here the experience was nothing but GREAT! Our sales guy Shon Vaughn is so kind and actually listened to our needs and wants! He is so full of knowledge. Definitely an asset to Crest Nissan- Frisco. I was not expecting to buy anything same day and left with a vehicle because he addressed all my concerns, was so kind and patient. We all know how finance can be not so pleasant 😉 but Pharrington Maxey was amazing and made the experience wonderful! Thank you guys for making my experience perfect! Can’t say enough great things about this duo! More