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Crest Nissan of Frisco

Frisco, TX

4.7
1,314 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,314 reviews

May 16, 2024

Highly recommend working with Brian, Jake, Henry, Jonathan, and Zach. Overall, a quick and seamless experience. Very professional and accommodating. Zack, in finance was fun and he kept the mood l More

by brianwatkins23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Jake, Henry, Jonathan, and Zack
May 17, 2024 -

Crest Nissan of Frisco responded

Wow! Thank you for the fantastic review and high praise for Brian, Jake, Henry, Jonathan, and Zach! We're thrilled to hear they all worked together to create a quick, seamless, and professional experience for you. It sounds like the entire team, from sales to finance, made your car buying journey enjoyable. We'll be sure to pass your compliments on to Brian, Jake, Henry, Jonathan, and Zach – they'll be delighted to hear they made such a positive impact. We're glad you're happy with your new car, and especially appreciate you recommending Crest Nissan. Thanks again for choosing us!

May 16, 2024

When i hand my keys that person is good service he behaved very good that More

by srinu.nuguru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray. Smith
May 17, 2024 -

Crest Nissan of Frisco responded

Thank you for taking the time to leave a review! We appreciate your kind words about our service department. While the details are brief, it's clear you had a positive experience when handing off your keys. In the meantime, we'll be sure to pass your compliments on to the service team. Thank you again for choosing Crest Nissan, and we look forward to seeing you again soon!

May 15, 2024

Phenomenal customer service. Quick, to the point and no run-around. I didn’t get the exact deal I wanted, but we made it work and I felt good leaving the dealership. More

by nyg8474
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J Tomasino and Carlos Robles
May 16, 2024 -

Crest Nissan of Frisco responded

Thank you for your honest review of Crest Nissan! We appreciate you taking the time to share your experience. We're happy to hear you found our customer service to be phenomenal – that's something we strive for at Crest Nissan. We understand that you didn't get the exact deal you were hoping for, but we're glad we were able to work together to find a solution that left you feeling good about your purchase. At Crest Nissan, we value transparency and building trust with our customers. Thank you again for choosing Crest Nissan! We look forward to seeing you again in the future for your service needs or perhaps another vehicle purchase down the road.

May 11, 2024

Very accommodating and timely with their service. Highly recommend this dealer for needed service. Knowlegable service advisor. More

by David.marshall48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Leng
May 13, 2024 -

Crest Nissan of Frisco responded

Thank you for the 5-star review! We appreciate you highly recommending Crest Nissan for service. It means a lot to us that you found our team to be accommodating, timely, and knowledgeable. At Crest Nissan, we strive to provide a positive and efficient service experience for every customer. We're glad our service advisor was able to answer your questions and address your needs effectively. Thank you for choosing Crest Nissan! Please don't hesitate to schedule your next service appointment online or by phone – we look forward to seeing you again!

May 07, 2024

I hope this email finds you well. I am writing to express my sincere appreciation for the excellent service I received during my recent car purchase from your showroom. I recently More

by vikram.jangde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Jimenez and Leon Tang
May 08, 2024 -

Crest Nissan of Frisco responded

Thank you for taking the time to write such a detailed and complimentary review of your recent car purchase experience! We're thrilled to hear that you were impressed with every step of the process, from meeting our team to driving away in your new Rogue SL. At Crest Nissan, we strive to provide exceptional service throughout the entire car buying journey. Hearing that your experience exceeded expectations with our professional and efficient team is very rewarding. We'll be sure to share your kind words with everyone involved, especially Alex Jimenez and Leon Tang. Their commitment to clear communication, detailed information, and a smooth transaction is what sets them apart. We're also delighted that you're enjoying the performance and impressive features of your new Rogue SL! It's designed to excel, and we're happy it's living up to the hype. Thank you again for visiting Crest Nissan!

May 06, 2024

He was a great worker who explained everything to me. He did a great job with everything. Thanks for serves More

by Tglaspie68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David C Worman
May 07, 2024 -

Crest Nissan of Frisco responded

Thank you for the 5-star review! We're delighted to hear you had a great experience at Crest Nissan. It sounds like one of our team members really impressed you by explaining everything thoroughly and doing a fantastic job overall. We appreciate you mentioning their service! Thank you again for choosing Crest Nissan!

May 03, 2024

Andy and Anthony did a speedy diagnosis and repair. Worked within my budgetary needs and answered my question quickly and thoroughly More

by Thomaseller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Anthony w
May 06, 2024 -

Crest Nissan of Frisco responded

Thank you for the fantastic review! We're thrilled to hear that Andy and Anthony provided you with a positive service experience. It sounds like their teamwork was impressive! Their ability to quickly diagnose and repair your vehicle, work within your budget, and answer your questions clearly demonstrates their expertise and commitment to customer satisfaction. We'll be sure to pass along your kind words to Andy and Anthony. Thanks again for choosing Crest Nissan. We look forward to seeing you again in the future!

May 02, 2024

Knowledgeable team, great car, good people. Car buying can be stressful and an easy transaction was made. More

by HA
Recommend Dealer
Yes
Employees Worked With
Shantiv
May 03, 2024 -

Crest Nissan of Frisco responded

Thank you so much for the fantastic review! We're so glad to hear your experience was positive. We understand car buying can be stressful, and our team strives to make it as easy and transparent as possible. We're thrilled you found our team knowledgeable and helpful, and of course, happy you love your new car! Congratulations! If there's anything else we can do to assist you, please don't hesitate to reach out.

April 27, 2024

Very polite met all my needs explained the issues to me correctly and options too More

by Vickycampos214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Trevizo
Apr 29, 2024 -

Crest Nissan of Frisco responded

Thank you for the great review! We're thrilled to hear that our team was polite, met all your needs, and explained the issues and options clearly. At Crest Nissan, we strive to provide exceptional customer service and ensure our customers understand everything about their vehicle. We'll be sure to pass your kind words on to the team! Thank you for choosing Crest Nissan!

April 27, 2024

Shon Vaughn is the best salesman I have ever met with was very Honest about everything. More

by mcfasel77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shon Vaughn
Apr 29, 2024 -

Crest Nissan of Frisco responded

Thank you so much for the fantastic review! We're thrilled to hear that Shon Vaughn provided you with the best sales experience you've ever had. At Crest Nissan, we value honesty and integrity, so it means a lot to know Shon impressed you with his transparency throughout the process. We'll be sure to pass your kind words on to Shon – he'll be delighted to hear he made such a positive impression! Thank you again for choosing Crest Nissan, and for recognizing Shon's exceptional service. We look forward to seeing you again in the future!

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