Back

Crest Nissan of Frisco

Frisco, TX

4.7
1,232 Reviews

6600 State Highway 121

Frisco, TX

75034

Directions

By Type

Showing 1,232 reviews

December 13, 2023

Quick, easy, and exemplary work and communication. Showed Great compassion in their work and I left all 10’s More

by Mr Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JLynn Sullivan
Dec 20, 2023 -

Crest Nissan of Frisco responded

Thank you for your positive review! We are so happy to hear that you had such a good experience with us, and we are looking forward to seeing you again in the future!

December 12, 2023

Don’t go here. Sold my car to them with an offer from car gurus. Gave them the car on Friday and was told I had to come back for the check due to manager being out. More

by Petem2164
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Store GM, Chris Pate
Dec 13, 2023 -

Crest Nissan of Frisco responded

We are genuinely sorry to hear about your dissatisfaction with the wait for the trade-in check and any interaction with our staff that left you feeling upset. Providing a smooth and respectful experience is a top priority for us, and we apologize for any inconvenience caused. To address your concerns more effectively, we would appreciate additional details about the timeline of your trade-in and any specific instances where our staff may have fallen short of your expectations. Understanding the details will help us identify areas for improvement and ensure a more efficient process in the future. Your feedback is important, and we value your perspective. Please reach out to Annabella Kiehl at Akiehl@crestnissan.com so that we can discuss your experience further and work towards a resolution.

December 08, 2023

Overall, I have no complaints. I came in knowing my credit was low and was hoping they could work with it and they did just that. I said I wanted my next car to be a mom type car a More

by Daquesha Daniels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Ervin
Dec 13, 2023 -

Crest Nissan of Frisco responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 08, 2023

Excellent service! Everything completed as promised an on time. Highly recommend this service department! Good job! More

by Johnbrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Truong
Dec 13, 2023 -

Crest Nissan of Frisco responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 08, 2023

No pressure sales from Ben. Great information from Leon. Ennis was so helpful. Annabella welcomed me so warmly. Felt like the right place to be. Love my new truck!!!! More

by marynjamie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben H
Dec 13, 2023 -

Crest Nissan of Frisco responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 07, 2023

I had an appointment for 9:10, by 9:30 I had my report for authorization and services where completed by noon. Outstanding customer service and communication from advisor. More

by dthompy74820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 07, 2023 -

Crest Nissan of Frisco responded

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your time with us and that our team could contribute to making your experience memorable.

November 30, 2023

Lee is patient and understanding when it comes to getting my car serviced. Thank you More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly lee
Dec 04, 2023 -

Crest Nissan of Frisco responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 29, 2023

Excellent customer service provided by service advisor Mario and my car was in and out quick. I appreciate his recommendations to keep my car in good shape. More

by ggarcia2783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARIO TREVIZO
Nov 30, 2023 -

Crest Nissan of Frisco responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 29, 2023

The people working at Crest Nissan are crearive,sociable,hamble and wonderful.I appreciate and thank their hard working. More

by Alemayehu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 30, 2023 -

Crest Nissan of Frisco responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 29, 2023

Had my service work done at Crest Nissan today for an oil change and a tire rotation. Not only did they have the job done at a reasonable time, they also did great work in a professional relaxed environment. More

by TeddyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hulbert
Nov 30, 2023 -

Crest Nissan of Frisco responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

...
16
...