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Crest Nissan of Frisco
Frisco, TX
1,314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,314 reviews
July 17, 2024
Very good communication from my service provider. The one thing that I really am a little ticked off about is the 3% charge for using a credit card. That is a bit of xx as that is a convenience for The one thing that I really am a little ticked off about is the 3% charge for using a credit card. That is a bit of xx as that is a convenience for your business to accept the card and pay the fee for that. Quit passing off everything to the customers. You are still making darn good money from repairs. More
by donpatin
Employees Worked With
Lee lang
June 16, 2024
Ryan has a great customer service skills. He's the most patience man ever and he pushed to help to get me my brand new car. I appreciate Juan's help to crunch my payment and pushed for the be He's the most patience man ever and he pushed to help to get me my brand new car. I appreciate Juan's help to crunch my payment and pushed for the best deal for me. Your entire team made my day. Thank you very much! More
by Jayiv.
Employees Worked With
Ryan W. and Juan R.
June 14, 2024
I recently visited the Crest Nissan for the car services. Andy was very knowledgeable about all the services and provided thorough explanations. He was incredibly helpful in answering all my questions. Andy was very knowledgeable about all the services and provided thorough explanations. He was incredibly helpful in answering all my questions. More
by Rohit
Employees Worked With
Andy
June 14, 2024
Tanner is great, I love the service dept, they help round out the Nissan experience! Andy did great in clearing up an cvt recommendation that will increase the life of my car that I misunderstood in asking out the Nissan experience! Andy did great in clearing up an cvt recommendation that will increase the life of my car that I misunderstood in asking others online about the concerns over this trouble area for Nissan. Regular maintenance can make a big difference. i know that but it reminds me the cars reliability is largely how you take care of her. More
by poehlmann87
Employees Worked With
Tanner and Andy
June 14, 2024
Crest Nissan is my go to dealership for all my service needs ,their service department is Outstanding! I will always take my car to Crescent Nissan for all of my service needs! thank you crest Nissan!!!! needs ,their service department is Outstanding! I will always take my car to Crescent Nissan for all of my service needs! thank you crest Nissan!!!! More
by Gretchen
Employees Worked With
Brandon Palmer
June 13, 2024
This dealership now charges 3% fee when you use a credit card to pay for your service, however, no one tells you this information until it’s time to pay. The cashier should not be responsible for telling t card to pay for your service, however, no one tells you this information until it’s time to pay. The cashier should not be responsible for telling this to customer, this is the responsibility of the service advisors. Overall excellent work my the service center but definitely a few things they can work on. Lastly, I have even gone to Nissan dealers in smaller city and they even have complimentary snacks for the customers but not CREST. Lastly, they never have enough vehicles for rent nor do they offer a courtesy shuttle. If you dont have enough cars, at least offer a shuttle service. A customer should not have to spend money at the dealership and pay money to get back home or work, furthermore, no one wants to stay at the dealership all day sitting on furniture that is not the most comfortable awaiting the completion of service. Crest has to do better. There was one time I would brag about the dealership’s service advisors, but now the culture has completely changed. More
by Sir
Employees Worked With
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