Crest Nissan of Frisco

Worst ever Bait and switch. Less car for more money. After market leather, which you have to pay extra for, sucks and interferes with the heated seats don't hav Bait and switch. Less car for more money. After market leather, which you have to pay extra for, sucks and interferes with the heated seats don't have after market leather added. It does not give you the same experience. I made a big mistake. Please go somewhere else. More

Carlos was great. Carols was great. No pressure. Easy to talk to. Knowledgeable and if he didn't know the answer he found someone who did. The sale was quick and ea Carols was great. No pressure. Easy to talk to. Knowledgeable and if he didn't know the answer he found someone who did. The sale was quick and easy. Highly recommended. More

Great salesman I had a tremendous experience dealing with Carlos Robles and the whole Nisson team. I would recommend anyone looking for a car to contact Carlos Roble I had a tremendous experience dealing with Carlos Robles and the whole Nisson team. I would recommend anyone looking for a car to contact Carlos Robles More

Excellent Customer service Everyone is extremely professional. Carlos Robles, the salesman who helped me throughout the whole process was very knowledgeable and considerate of Everyone is extremely professional. Carlos Robles, the salesman who helped me throughout the whole process was very knowledgeable and considerate of my time . I was in and out of the dealership in a timely manner. Carlos went above and beyond to make sure I was being taken care of. I leased a Rogue and this has been my best car buying experience ever ! They followed up with me a few times after to make sure I was satisfied with my purchase and made sure all my questions were answered. Definitely will be back to see Carlos when my lease is up ! More

Helpful, polite, and friendly! Wonderful service from the entire team! Carlos was especially helpful and had wonderful customer service. Dreaded car shopping but it was certainly ma Wonderful service from the entire team! Carlos was especially helpful and had wonderful customer service. Dreaded car shopping but it was certainly made easy here! More

Wost Dealership ever Yesterday I went to Crest Nissan Dealer ship and we agreed over the phone/ texting the car price. By the time I showed up their the sale guy Cole com Yesterday I went to Crest Nissan Dealer ship and we agreed over the phone/ texting the car price. By the time I showed up their the sale guy Cole completely deny the rate which we already agreed. At the top he showed him self that he is way smatter than any client. When I requested them to call the manger and he showed up with the same attitude ever worse. I found these people doesn't care about you time and money all the focus about their commission. I stepped out from the dealership and even they used some misbehave comments on me. Be advise to all to make you homework first to get this dealership. Bcuz all the need commission and doesn't care about you money or time. Be aware. More

Service center awful customer service Brought in our mustang to get serviced, after Fenton Nissan confirmed (this is where we bought it from) that we can bring it to any Nissan regardless Brought in our mustang to get serviced, after Fenton Nissan confirmed (this is where we bought it from) that we can bring it to any Nissan regardless of make. they did not want to help us when we arrived. Manager would not speak to us directly only through associate even though he was standing 2 feet away. Asked if we had maintenance package and I said we should and they didn’t bother looking in system since it was a diff dealership. Car was only theee months old and just wanted it serviced by the date they recommended. told us bring it to ford and gave us our keys back. More

Zero follow up or communication I went into this dealership trying to trade for a Nissan Titan. Sale manager pushed hard to get me to run my credit because he just knew he could get I went into this dealership trying to trade for a Nissan Titan. Sale manager pushed hard to get me to run my credit because he just knew he could get me approved for an 84 month loan when I knew I wouldn’t get approved for it. Stupidly I ran the credit giving them a chance. Waited an hour at the dealership, finally he and his salesman Nick come back and tell me the other banks won’t approve the loan but the last one is gone for the day and that’s the one they know will approve it because he’s been doing this for 20 years and will get it approved. Also said he would give me more for my trade because he really wanted my truck in trade. He said he would call me the next day to let me know details. It’s been 24 hours and I still haven’t heard back from the sales manager. I called, got no answer, called again and was told I would get a call back. Didn’t finally get someone on the phone until 2 hours later which was a completely different person who knew nothing about the deal. He says I needed a co-signer but didn’t give me details about payment/total financed or anything. More

Ultimately a good experience The sales manager Rob asked me and my wife to come back in to the dealership and updated our contract so that both parties were satisfied with the agr The sales manager Rob asked me and my wife to come back in to the dealership and updated our contract so that both parties were satisfied with the agreement. They have taken the time to right the wrongs that we initially experienced and we now feel like we received a good deal from this dealership. More

Great Experience! I wanted to see about buying by 2015 Altima SL and I was very surprised how friendly the staff was. They gave me several follow up calls and made the I wanted to see about buying by 2015 Altima SL and I was very surprised how friendly the staff was. They gave me several follow up calls and made the buying experience a good one. My sales person was Fernando, if you are looking see him! More