Crest Nissan of Frisco
Frisco, TX
Filter Reviews by Keyword
By Type
Showing 1,262 reviews
Fantastic! Service was great from sales to finance. The best I’ve seen when buying a car. I may never go back to Mckinney. This was far more superior quality! Service was great from sales to finance. The best I’ve seen when buying a car. I may never go back to Mckinney. This was far more superior quality! More
Nissan Leaf Service! Faster service, dedicated staff, shuttle service back and forth to your house! Wonderful customer Experience in terms of complimentary inspection serv Faster service, dedicated staff, shuttle service back and forth to your house! Wonderful customer Experience in terms of complimentary inspection service and report out. Good Luck! More
Super Service Brandon listened and took care of problem quickly and professionally. So happy with service he provided. Listened to problem and checked on warranty o Brandon listened and took care of problem quickly and professionally. So happy with service he provided. Listened to problem and checked on warranty of problem More
Wonderful experience Friendly and assertive advisors and personnel. My truck is always fixed right the first time and is always returned cleaned. I will definitely take my Friendly and assertive advisors and personnel. My truck is always fixed right the first time and is always returned cleaned. I will definitely take my truck back every time. More
Amazing experience Wow. I work near Crest Nissan and decided to stop by for an oil change. I was provided with luxury service. My shuttle driver was classy and professio Wow. I work near Crest Nissan and decided to stop by for an oil change. I was provided with luxury service. My shuttle driver was classy and professional and they didn’t use a basic model vehicle for shuttle they move you in a nice vehicle. My service manager Melissa was simply outstanding. She stayed in contact with me the entire time my vehicle was there and even spot checked the car wash at the end. No hassle if with unneeded services either. Great experience. More
Service appointment Left with a bill of almost $600 when all I wanted was an oil and filter change along with tire rotation. I was told that I also needed the 30,000 serv Left with a bill of almost $600 when all I wanted was an oil and filter change along with tire rotation. I was told that I also needed the 30,000 service which included new windshield wipers which were also replaced at 14,000 miles. I told the service advisor that my wipers were fine and didn’t need to be replaced. He replaced them anyway! More
Trying to trade my infinity for a altima I went to the dealership to speak to Veronica and then the mgr sal they never called me back,wasted my time didn’t deliver the deal my credit score is I went to the dealership to speak to Veronica and then the mgr sal they never called me back,wasted my time didn’t deliver the deal my credit score is 845 smh never will recommend this dealership to anyone just being honest !!!! More
Selling defective products The transmissions on 2012- 2017 Sentra, rogues have a faulty transmission design that fail 2- 4 years in. The warranty is only for 60 000 miles. So yo The transmissions on 2012- 2017 Sentra, rogues have a faulty transmission design that fail 2- 4 years in. The warranty is only for 60 000 miles. So you will be left with a 4 -6 thousand dollar problem. Multiple class action suits have been filed. More
Please read before going in! We have purchased 3 vehicles from this dealership. Our latest was a certified pre-owned Maxima. There were a couple of items I had issues with, mostly We have purchased 3 vehicles from this dealership. Our latest was a certified pre-owned Maxima. There were a couple of items I had issues with, mostly minor items. They were very attentive to my issues and did everything they could to ensure we were happy with our purchase. As of now we are happy. With this vehicle and this dealership. More
Check the YELP reviews for the truth STAY AWAY...Terrible experience and lackluster customer service all around!! I know that my situation was not easy, but you can tell a lot about a dea STAY AWAY...Terrible experience and lackluster customer service all around!! I know that my situation was not easy, but you can tell a lot about a dealership in the way that things are handled. If I ask to see/test-drive various vehicles- please let me see/test-drive them! Don't pigeonhole me into a vehicle that I don't really want, and when I concede - you don't even have the keys for me to do so. You offer me water only after I mention it and the red carpet treatment was not rolled out to for me because I don't have tons of money. Yet, I hear other customers being offered water as soon as they sit down. The little things mean everything. Then, I ask you to match what has been offered from another dealership on my trade in yet you tell me that it will only bring my payment down 18 bucks or so. Guess what- I need those 18 bucks and it would have been nice to get them!! Maybe I was being given the run around because I am a woman. Who knows?? I purchased from here before when I knew a salesman and the experience was TOTALLY different. I will not be returning here again!! More