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Crest Nissan of Frisco

Frisco, TX

4.7
1,320 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,320 reviews

May 09, 2019

Great service It was a pleasure to work with Karl & Omar. If I need another auto someday I’ll be back. I would recommend them to anyone looking to buy a vehicle. More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar & Karl
May 13, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience JB. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

May 07, 2019

Always delivers quality & friendly service Thank you all for great service, staff is always friendly . Great service great customer service , I been coming for over a year, I used to visit Lewi More

by Alice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khuong Nguyen
May 09, 2019 -

Crest Nissan of Frisco responded

Thank you, Alice! We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. – Janna Ballard, Customer Loyalty Manager

May 07, 2019

Best Buying Experience I’ve had Carlos and Taylor will take great care of you. This dealership is exceptional as they’ll go the extra mile to earn your business. Give them a chance More

by Rob D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos, Taylor
May 09, 2019 -

Crest Nissan of Frisco responded

Thank you for sharing your experience Rob. We thank you for being a Crest Nissan customer, and we look forward to serving you again. Janna Ballard, Customer Loyalty Manager

May 02, 2019

Excellent service! Everything went very smooth, we didn’t have to stay there too long. From sales person to finance dept very helpful. I didn’t feel pressured into buyin More

by neetr109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy T..sales, Sal...sales mgr and Brian W...finance ??
May 09, 2019 -

Crest Nissan of Frisco responded

Thank you for the kind words Neet! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Janna Ballard, Customer Loyalty Manager

May 01, 2019

Customer for life! Crest Nissan has terrific prices, fantastic customer service, and really works with me to help me get the very best service for the least amount of mo More

by michaelspain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khuong Nguyen
May 02, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience Michael. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

May 01, 2019

Fast, great service Tino and Brian did a great job helping us find the car we anted and the best price. Fast, reliable and no hassle deal at Crest. I would highly recom More

by Rcampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tino Ramos, Brian Wilson
May 02, 2019 -

Crest Nissan of Frisco responded

Thank you for the kind words Campbell! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Janna Ballard, Customer Loyalty Manager

April 30, 2019

Engine light Good experience........Erica and Alyssa were both very attentive ,courteous and ready to answer all questions related to car. They routinely checked o More

by JPuente
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica and Alyssa
May 02, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department Puente. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

April 28, 2019

Great Service They are courteous & helpful. Very willing to answer questions & sooth worries. I had no real problem getting in & out in a timely manor even on a Fri More

by SHEILAP99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa
May 02, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience Sheila. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

April 27, 2019

New vehicle lease Turned in our 2016 Rogue and leased a new 2019 Rogue. As part of the new lease, Crest was supposed to pay off the remainder 2 months lease on the 201 More

by Rdsmith6
Recommend Dealer
No
Employees Worked With
Pedro & Enis
May 02, 2019 -

Crest Nissan of Frisco responded

Hello. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com.

April 24, 2019

Great Service - Buy Your Next Vehicle Here! Sales, Devon, was awesome to work with and will help you get a great deal! The Finance Department was also very easy to work with! If you buy your More

by Juliecelliott71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon F.
Apr 25, 2019 -

Crest Nissan of Frisco responded

Thank you for sharing your experience Julie. We thank you for being a Crest Nissan customer, and we look forward to serving you again. Janna Ballard, Customer Loyalty Manager

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