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Crest Nissan of Frisco

Frisco, TX

4.7
1,262 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,262 reviews

April 27, 2019

New vehicle lease Turned in our 2016 Rogue and leased a new 2019 Rogue. As part of the new lease, Crest was supposed to pay off the remainder 2 months lease on the 201 More

by Rdsmith6
Recommend Dealer
No
Employees Worked With
Pedro & Enis
May 02, 2019 -

Crest Nissan of Frisco responded

Hello. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com.

April 24, 2019

Great Service - Buy Your Next Vehicle Here! Sales, Devon, was awesome to work with and will help you get a great deal! The Finance Department was also very easy to work with! If you buy your More

by Juliecelliott71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon F.
Apr 25, 2019 -

Crest Nissan of Frisco responded

Thank you for sharing your experience Julie. We thank you for being a Crest Nissan customer, and we look forward to serving you again. Janna Ballard, Customer Loyalty Manager

April 22, 2019

Extremely fast in summarizing the deal and get in the car to Nich helped me see my problem in different way that was good for me and my Budget And getting the deal done A win win for everybody More

by Tyler@123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Jimenez
April 21, 2019

perfection perfection, great service department and personnel. This is the best customer service oriented dealership in DFW. Crest Nissan's got it going on. tha More

by angie dossett 1109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
erica lamkin
Apr 22, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience Ana. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

April 20, 2019

Oil change I went to get an oil change and they found that there was oil leaking. The got to the root of the problem and were very helpful. More

by Ljz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Buzbee
Apr 22, 2019 -

Crest Nissan of Frisco responded

Thank you for sharing your experience Liz. We thank you for being a Crest Nissan customer, and we look forward to serving you again. – Janna Ballard, Customer Loyalty Manager

April 20, 2019

Received excellent service. Service attendant, Terry, was attentive and professional. I was kept informed of needed services and prices; and, I was given information on the 21 po More

by Sassyleo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Apr 22, 2019 -

Crest Nissan of Frisco responded

Thank you for sharing your experience. We thank you for being a Crest Nissan customer, and we look forward to serving you again. – Janna Ballard, Customer Loyalty Manager

April 19, 2019

Excellent Service Alyssa was awesome and took care of the repair in a very fast manner as I was in a hurry to get back to work. Very appreciative and happy with my expe More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Sturkie
April 19, 2019

Melissa Waters always takes care of me. She is the best. I will always bring my car to this dealership as long as Melissa Waters works there! She is so good at what she does. Honesty and integrity. More

by Lace069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Waters
April 14, 2019

Service review Andy was professional and pleasant. He made the visit pleasant and made sure that my coupon was honored and helped me with some programming problems More

by Rhodes, Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Apr 15, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience Susan. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

April 13, 2019

Happy Customer Great customer service even though I was not scheduled they were able to fit me in. Staff member very friendly & took his time to explain my car’s nee More

by Mortega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pervez Virani
Apr 15, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience Mortega. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

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