
Crest Nissan of Frisco
Frisco, TX
Filter Reviews by Keyword
By Type
Showing 1,316 reviews
Best dealership I’ve been to. Nick, Sal, and Ennis were amazing ! Great customer service, not pushy at all and most definitely will be returning to buy my vehicles h I’ve been to. Nick, Sal, and Ennis were amazing ! Great customer service, not pushy at all and most definitely will be returning to buy my vehicles here. Extremely happy, Thank you ! More
Dishearted, sad and disgusted! They jammed a 4 inch nail on inside 1 inch off the side wall of my rear tire to force me to replace it. Been a loyal customer for several years and gi They jammed a 4 inch nail on inside 1 inch off the side wall of my rear tire to force me to replace it. Been a loyal customer for several years and given excellent rating thru out the time but this is how I get treated. Broke my faith and trust. Very dishearted with my experience. Writing with a heavy heart. More
The beginning of a beautiful car /dealer friendship My service from beginning to the end was perfect. I enjoy the service I received Billy was very helpful in explaining everything that was done . This My service from beginning to the end was perfect. I enjoy the service I received Billy was very helpful in explaining everything that was done . This is why I followed Vince and Billy to Crest. They top notch customer service . More
Great salesperson. I started looking online and spoke to the internet sales director. Jeff was really patient and was able to pair me with an awesome salesperson, carlos I started looking online and spoke to the internet sales director. Jeff was really patient and was able to pair me with an awesome salesperson, carlos. He is very personable and patient. He showed me all the options that i could have and told me the differences and what will cater to my needs. He even brought the cars close to each other so i can compare them myself. Experience was great until of course i had to talk to a finance guy. I understand it is their job to sell and earn money for their company but he wasnt willing to make negotiations with me. Very aggressive at first and snobbish. He seemed not very helpful and he jst wnt to get as much money from the customer instead of making it more flexible and cater to the customers needs as much as possible. Also they didnt include wverything in the car before i drove it home. They missed to plce the carpets and the cargo cover which was in the package! Good thing i checked the sticker. Again salesperson carlos was great!! i would recomment car buyers to go to him for assistance. Hopefully the finance guy youll be assisgned with is more personable compared to the one i had More
Sold on service My advisor terrific in understanding my needs and keeping costs affordable with my college daughters car. Always gets me the best deal with service an My advisor terrific in understanding my needs and keeping costs affordable with my college daughters car. Always gets me the best deal with service and I really appreciate his help. More
Quick, pressure-free and great customer service The title says it all! I’m glad I found this service center and dealership. Already bought a new vehicle and taking my current (older) one for service The title says it all! I’m glad I found this service center and dealership. Already bought a new vehicle and taking my current (older) one for service here from now on. Great prices, but also the staff is extremely helpful and honest. I’m always greeted with smiles and even the manager makes sure to swing by and say hi, making me feel welcomed. More
15000 mile maint. visit The staff at Crest is awesome. Allyssa met me in the Maintenance drive thru and processed me in very efficiently. She kept me informed throughout my v The staff at Crest is awesome. Allyssa met me in the Maintenance drive thru and processed me in very efficiently. She kept me informed throughout my visit. She was wiping water droplets off my truck as I drove off! More
Experience Great experience in Srvc with Allyssa. Communicated, car was ready when she said. Very professional, courteous and took great care of my daughter. Wou Great experience in Srvc with Allyssa. Communicated, car was ready when she said. Very professional, courteous and took great care of my daughter. Would highly recommend. More
Alissa Sturkie and Melissa Waters exceeded customer service. Alissa Sturkie and Melissa Waters great service , super polite and respectful. I can recommend these ladies to everyone I know. Especially Alissa St Alissa Sturkie and Melissa Waters great service , super polite and respectful. I can recommend these ladies to everyone I know. Especially Alissa Sturkie, she always go and meet and exceed customer satisfaction More
Car battery replacement and free car wash and inspection I have never ever experienced such a great humanity and service. People are best there.I seriously in love with everyone who treated me with respect o I have never ever experienced such a great humanity and service. People are best there.I seriously in love with everyone who treated me with respect over there.. More