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Crest Nissan of Frisco

Frisco, TX

4.7
1,262 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,262 reviews

May 21, 2019

Gr8 Experience First time visiting this place. Terry was very friendly and took care of the recall service that I went for. The place was clean. high5 More

by Nissan Altima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Black
May 23, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

May 19, 2019

Awesome experience Very friendly staff who went out of their way to make this as easy and painless as possible. I would recommend this dealership to all of my friends an More

by krd820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felton Byrd and Taylor
May 20, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

May 18, 2019

Excellent experience buying my new car! This was the best experience ever had had purchasing a new car. The staff was knowledgeable and friendly. I will recommend this dealership to friend More

by Nissan Survey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kanesha Wilson, Brian Wilson
May 20, 2019 -

Crest Nissan of Frisco responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Janna Ballard, Customer Loyalty Manager

May 18, 2019

Excellent and quick The service at Crest is top notch. I appreciate their exceptional service. They always discuss the service prior to doing any work and explain everyth More

by Astro Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pervez vitamin
May 20, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience Joe. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

May 17, 2019

Excellent Service The service rep, Erica, that assisted me was extremely helpful. She was understanding about the needs but also considerate of what you can actually h More

by Necole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
May 20, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department Necole. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

May 16, 2019

Just bad experience But customer service and try to oversell you all kind of stuff. Read your paperwork before sign. I found out that they added a couple of things like p More

by Gk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ennis
May 20, 2019 -

Crest Nissan of Frisco responded

Hello. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com.

May 15, 2019

Great service! Great job! Extremely happy that your guy allowed me to get special screws out of my van, I needed for work order we had, when I know they were busy! A More

by FirstImpressions
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
May 16, 2019 -

Crest Nissan of Frisco responded

Thank you for sharing your experience. We thank you for being a Crest Nissan customer, and we look forward to serving you again. – Janna Ballard, Customer Loyalty Manager

May 14, 2019

20,000 mile service Service advisor was courteous, professional, kept me informed of service to be done, when and what completed and future service recommendations. Servi More

by Socalgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drake Meyer
May 14, 2019 -

Crest Nissan of Frisco responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Janna Ballard, Customer Loyalty Manager

May 13, 2019

Best Salesman ever!!! From start to finish, my Salesperson Brandon Jefferson at Crest Nissan went above and beyond to make sure that I was pleased with my selection. This y More

by Tiger86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Jefferson, Lance, and Enis.
May 14, 2019 -

Crest Nissan of Frisco responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Janna Ballard, Customer Loyalty Manager

May 13, 2019

A pleasant experience I thoroughly enjoyed working with Cole and Tyler from the finance department. They were both very knowledgeable and willing to assist with any questi More

by Dgal38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole, tyler
May 14, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

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