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Crest Nissan of Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.7
1,304 Reviews
Call Dealership (972) 704-1525
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6600 State Highway 121

Frisco, TX

75034

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Showing 1,304 reviews

September 21, 2024

Dreck is a great person he gives great customer service he is very knowledgeable he is always very friendly More

by Cris Lujan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dreck
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Sep 23, 2024 -

Crest Nissan of Frisco responded

Thank you for the wonderful feedback! We’re glad to hear that Derick provided you with great customer service and showcased his knowledge and friendliness. We appreciate your support and look forward to seeing you again!

September 20, 2024

The experience I had today with Roy was great. He is an excellent salesman with great knowledge and customer service skills. GRE asset to Nissan. More

by beechume1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Smith
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Sep 23, 2024 -

Crest Nissan of Frisco responded

Thank you for your fantastic feedback! We’re delighted to hear that Roy provided you with a great experience and showcased excellent knowledge and customer service skills. We’re proud to have him as a valuable asset to our team. We appreciate your support and look forward to serving you again in the future!

September 19, 2024

The location is a bit out of my way. The personnel are wonderful and Coffee is great More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown,sorry
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Sep 20, 2024 -

Crest Nissan of Frisco responded

Thank you for your feedback! We appreciate your kind words about our wonderful personnel and great coffee. We understand that our location may not be the most convenient for everyone, but we're glad to hear you enjoyed your visit. We look forward to serving you again in the future!

September 16, 2024

Mario provided excellent customer service, friendly & professional. Work was done sooner than estimated. Pleased with the service More

by ssloan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Service Rep
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Sep 17, 2024 -

Crest Nissan of Frisco responded

Thank you for your wonderful review! We’re thrilled to hear that Mario provided you with excellent, friendly, and professional service. It's great to know that the work was completed sooner than estimated and that you were pleased with the service overall. If you need anything else or have further questions, feel free to reach out. We look forward to serving you again!

September 15, 2024

I’ve had my car for a year and love it. Took it in for the 5000 miles. For an oil change. Coffee was great. They kept checking on me to make sure I was fine. Best car dealer I’ve been. They More

by cdm34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Truong
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Sep 16, 2024 -

Crest Nissan of Frisco responded

We’re thrilled to hear that you’re enjoying your car and had a great experience with your 5000-mile service! It’s wonderful to know that our team kept you comfortable and provided those extra touches like a car wash. We appreciate your kind words and look forward to continuing to serve you in the future. If you need anything else, just let us know!

September 15, 2024

Very clean and staff very professional I would definitely recommend to anyone wanting to by a new car More

by aggie0521
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 16, 2024 -

Crest Nissan of Frisco responded

Thank you for your kind words! We're delighted to hear that you found our dealership clean and our staff professional. Your recommendation means a lot to us. If you or anyone you know is in the market for a new car, we’d be happy to assist. Thanks again for your positive feedback!

September 12, 2024

Awesome service as always. They are quick and reliable every time I have an issue. More

by Tcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly is my guy who takes care of me
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Sep 13, 2024 -

Crest Nissan of Frisco responded

Thank you so much for your positive feedback! We're thrilled to hear that you find our service quick and reliable. It’s our goal to consistently provide excellent service, and it's great to know we're meeting that standard for you. We look forward to assisting you again in the future!

September 12, 2024

This is a great team. Jeff and his crew Brian, Ryan Alex and Mr Finance. They brought me back to the Nissan family. Last Nissan I bought was in 1996. The Crest team put More

by dns21904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Ryan, Brian, Alex
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Sep 13, 2024 -

Crest Nissan of Frisco responded

Thank you so much for your wonderful review! We’re thrilled to hear that Jeff, Brian, Ryan, Alex, and Mr. Finance made such a positive impact and helped bring you back to the Nissan family. It’s great to know that our team was able to meet your needs and make your experience memorable. We truly appreciate your recommendation and look forward to welcoming you into the Crest family. If you need anything else, just let us know!

September 09, 2024

I have a 2024 Nissan pathfinder leased from them. Service department called me for first service and scheduled me for the same but to my surprise when I showed up for the service as scheduled I was a More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not know
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Sep 11, 2024 -

Crest Nissan of Frisco responded

Thank you for sharing your experience. We apologize for the confusion and inconvenience you encountered with your service appointment. We understand how frustrating it must be to have your time valued so poorly. Please reach out to our Service Director, Derick Heckel, directly at DHeckel@vtaig.com to discuss your concerns. We appreciate your feedback and hope to improve your experience in the future.

September 08, 2024

My experience was with the service department. I found them very helpful and I really appreciated how they kept me informed on status. When I had a kind of weird issue, they gave me a couple of o More

by ChefGuitarTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Sep 10, 2024 -

Crest Nissan of Frisco responded

Thank you for sharing your experience! We're pleased to hear that our service department was helpful and kept you informed throughout the process. It’s great to know that we could offer you options to find a solution that fit your budget. If you have any more questions or need further assistance, don’t hesitate to reach out.

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