Crest Nissan of Frisco

Quick and complete help with tire issue I hit a piece of concrete Friday night on the road which caused damage to my front passenger tire's sidewall. Called the following morning and they w I hit a piece of concrete Friday night on the road which caused damage to my front passenger tire's sidewall. Called the following morning and they were able to see me in a couple of hours. At the appointment they inspected the tire and said it would be covered under my road hazard. I waited in their comfortable waiting area for about an hour. During my wait my service assistant kept me informed of the progress both in person and via text messages. Not only did they replace the tire but they did a multi point inspection and gave it a wash! More

Same day service I set an appointment the day before. I dropped my car off in the morning and used the complementary shuttle back home instead of waiting in the dealer I set an appointment the day before. I dropped my car off in the morning and used the complementary shuttle back home instead of waiting in the dealership. My car estimate came over via text a few hours later. It was nice to be able to know what was absolutely necessary for my car and also what was recommended. I went ahead with the necessary because I couldn’t afford to do everything recommended. I called and then my service advisor Drake went over everything in detail, in a way I could understand. They had the parts needed in stock and were able to complete the work eye very same day! I enjoyed my service experience this time. More

Great job! Very friendly and accomodating staffs. I appreciate the concern & service rendered. Thanks for the information on the recall. Though it took days to f Very friendly and accomodating staffs. I appreciate the concern & service rendered. Thanks for the information on the recall. Though it took days to finish the service due to weekend and holiday, i was provided a loaner. More

Very pleased Devon was our salesman and Taylor did our financing. Both were awesome. Devon asked the right questions and the first car he recommended met all our Devon was our salesman and Taylor did our financing. Both were awesome. Devon asked the right questions and the first car he recommended met all our needs and was the one we walked drove away with! Taylor negotiated a good deal and after some give and take on both sides we came away exactly with what we wanted. I can see us going back to Crest in the future. Overall experience was a 10. More

Great Experience Erica was so helpful and informative, she was very professional and courteous. She set a clear expectation, and stuck to it, communicated very well. I Erica was so helpful and informative, she was very professional and courteous. She set a clear expectation, and stuck to it, communicated very well. I More

Service and repairs Vehicle service was performed as explained by service advisor and also done in a timely manner. Great customer service given as well as updates on ser Vehicle service was performed as explained by service advisor and also done in a timely manner. Great customer service given as well as updates on service being performed. More

A great service experience The service I received the Crest Nissan was superior from my service representative Billy Buzbee , to the mechanics completing the work. I was kept i The service I received the Crest Nissan was superior from my service representative Billy Buzbee , to the mechanics completing the work. I was kept informed throughout the complete process it’s this type of service experience that will keep me coming back to Crest Nissan! More

Best car buying experience ever!! The sales person who was assingned to us was very professional and courteous. We also had a great experience with the finance department. The cus The sales person who was assingned to us was very professional and courteous. We also had a great experience with the finance department. The customer service and over all environment was awesome!! More

every thing was as expected Khuong is very helpful. He goes above and beyond to handle any issues I have had. The wait time is usually a little longer than estimated but overall Khuong is very helpful. He goes above and beyond to handle any issues I have had. The wait time is usually a little longer than estimated but overall I am satisfied. More

Oil change and tire rotation My rep explained every detail of what is going to be done and what was done to my vehicle. Great job and nice car wash! My rep explained every detail of what is going to be done and what was done to my vehicle. Great job and nice car wash! More