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Crest Nissan of Frisco

Frisco, TX

4.7
1,263 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,263 reviews

July 09, 2019

Satisfied Friendly staff. Terri kept me updated on the status of my car. Only issue the service is lengthy. Their is ample waiting space. Refreshments availa More

by Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri
Jul 11, 2019 -

Crest Nissan of Frisco responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Vince Kelley, Service Manager

July 09, 2019

Better than the rest I went in for routine maintenance and was thrilled with the service. It was faster and friendlier than I was expecting. The service representative u More

by Autos are changing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot her name
Jul 11, 2019 -

Crest Nissan of Frisco responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Vince Kelley, Service Manager

July 08, 2019

Good guys Really did a good job working with us. Took a lot of time to show us service dept. how car works etc. Overall a great experience. More

by Billy the car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIMMY T
Jul 09, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department Billy. Please let us know if we can help you with anything in the future. – Vince Kelley, Service Manager

July 08, 2019

Recal maintenance 2015 Altima The service center was action packed with customers, i initially thought i was entering a nightmare without an ending... What a rebuke, i went through More

by RowdyWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa S.
Jul 09, 2019 -

Crest Nissan of Frisco responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Vince Kelley, Service Manager

July 05, 2019

Outstanding service! This was my first experience at Creat Nissan and my service advisor, Terry Black, was extremely kind, courteous, and professional. He doesn't know it More

by Edwards92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Black
Jul 08, 2019 -

Crest Nissan of Frisco responded

Thank you for sharing your experience Edwards. We thank you for being a Crest Nissan customer, and we look forward to serving you again. – Vince Kelley, Service Manager

July 05, 2019

Great service I recommend this dealership service center because the service advisors are knowledgeable, patient, and genuinely care without the annoying and offens More

by Rogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica and Dereck
Jul 08, 2019 -

Crest Nissan of Frisco responded

Thank you for sharing your experience. We thank you for being a Crest Nissan customer, and we look forward to serving you again. David Klett, Sales Manager

July 05, 2019

Service Andy Truong was the person that take care of me, he was great!! Very kind and helpful. Looking to work with him in the future. Crest Nissan has bei More

by Reina23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Truong
Jul 08, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department Reina. Please let us know if we can help you with anything in the future. – Vince Kelley, Service Manager

July 02, 2019

Best dealership I’ve been to. Nick, Sal, and Ennis were amazing ! Great customer service, not pushy at all and most definitely will be returning to buy my vehicles h More

by Melissa9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Jimenez, Sal de la Hoya , Ennis Gjinolli
Jul 08, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience Melissa. Please let us know if we can help you with anything in the future. – David Klett, Sales Manager

July 01, 2019

Dishearted, sad and disgusted! They jammed a 4 inch nail on inside 1 inch off the side wall of my rear tire to force me to replace it. Been a loyal customer for several years and gi More

by Anoop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
J Bull
Jul 02, 2019 -

Crest Nissan of Frisco responded

Hi, Anoop. Here at Crest Nissan we take claims of damage very seriously. I would like to speak with you about your concerns and see if there’s anything we can do to address them. Please reach out to me, Vince Kelley, Service Manager, at (469) 777-5460 or email at Loyaltydirector@crestnissan.com.

June 30, 2019

The beginning of a beautiful car /dealer friendship My service from beginning to the end was perfect. I enjoy the service I received Billy was very helpful in explaining everything that was done . This More

by Bug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy and Vince
Jul 01, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Vince Kelley, Service Manager

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