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Crest Nissan of Frisco

Frisco, TX

4.7
1,264 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,264 reviews

August 02, 2019

Amazing Customer Service Amazing customer service. Very helpful above and beyond to make sure my repair was complete. Absolutely would recommend and will be returning in the f More

by Annieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Black
Aug 09, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

August 01, 2019

4000 mile oil change, inspetion and tire repair I had slow leaks in both rear tires. was informed that there were nails in the tires but tire tread was too worn to repair, Billy got two tires delive More

by z car driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Buzzbee
Aug 01, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

July 31, 2019

Great service From the start, Melissa took very good care of me and my car. I am very pleased with her level of service. It was also very timely and was nice to be More

by Charp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Aug 01, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

July 31, 2019

Tire fix Brought car in for Zantek and tire repair. Said tire needs replacing for $183, couldn’t be repaired. Would take 5 days for tire. I didn’t want to wait More

by Oire01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maria Sturkie
Aug 01, 2019 -

Crest Nissan of Frisco responded

Hello. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service or charging them for services they don't need. We’d love to discuss your concerns about the tire and see what we can do to make this right for you. Please contact me, Boris Wooden, Customer Loyalty Director, at (469) 777-5460 or email at Loyaltydirector@crestnissan.com.

July 30, 2019

Great job They allowed me to tow my car there and were able to have a pretty good idea what was going on before I got there. Alyssa was great More

by Ashg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa
Aug 01, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

July 28, 2019

Best car buying experience ever!!! This was by far the best car buying experience I have ever had. From the moment we walked in to the moment we walked out we were taken care of. I was More

by Kmcgee2886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryker Trombly, Taylor Bookman
Jul 29, 2019 -

Crest Nissan of Frisco responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Boris Wooden, Customer Loyalty Director

July 26, 2019

20k Maintenance My service Advisor was busy with another customer so Brandon jumped in to get me going on what needed to be done. Alyssa stopped and apologized and s More

by 20kMaintenace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa, Brandon and courtesy drivet
Jul 29, 2019 -

Crest Nissan of Frisco responded

Thank you for sharing your experience. We thank you for being a Crest Nissan customer, and we look forward to serving you again. – Boris Wooden, Customer Loyalty Director

July 23, 2019

Great personality Great job Vehicle was clean Waiting area was clean and well maintained Was greeted quickly and treated well Erica was great expl More

by Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Larkin ??
Jul 29, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department Allen. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

July 23, 2019

Great service ! Been going here for almost four years never go anywhere else for the service ! I love how on time they are and how they explain everything so well! More

by Maha1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drake
Jul 29, 2019 -

Crest Nissan of Frisco responded

Thank you for sharing your experience. We thank you for being a Crest Nissan customer, and we look forward to serving you again. – Boris Wooden, Customer Loyalty Director

July 19, 2019

Altima service Great service with Crest today. The appointment was timely and service was completed well and as needed, Thank you for being a quality dealership and More

by Daddylou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
Jul 22, 2019 -

Crest Nissan of Frisco responded

Thank you for sharing your experience. We thank you for being a Crest Nissan customer, and we look forward to serving you again. – Boris Wooden, Customer Loyalty Director

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