
Crest Nissan of Frisco
Frisco, TX
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Very pleased with Service representative, Erica. Very helpful, pleasant, clear about the service. Explained what would happened, reviewed everything afterward. Handled payout and release of car. helpful, pleasant, clear about the service. Explained what would happened, reviewed everything afterward. Handled payout and release of car. More
Great service and parts departments. Although we did not purchase our Altima at Crest Nissan, we are more than satisfied with the friendly and knowledgeable people in the service and part Although we did not purchase our Altima at Crest Nissan, we are more than satisfied with the friendly and knowledgeable people in the service and parts departments. Melissa, our service advisor, is most knowledgable and helpful and kept us informed of the progress of the service. We were most impressed with the vast service area. It is very clean and orderly. It is obvious that the people there take great pride in providing top notch service. We will definitely be looking to Crest Nissan for our next vehicle. More
I will continue to go to Crest Nissan as the service is exceptional and my service advisor, Drake Meyer, is very professional and takes time to explain the service to me. exceptional and my service advisor, Drake Meyer, is very professional and takes time to explain the service to me. More
Consistent excellent service at Crest Nissan. I take both vehicles here and always receive prompt professional attention and first class service. Won’t go anywhere else. vehicles here and always receive prompt professional attention and first class service. Won’t go anywhere else. More
Alyssa Sturkie is by before one the best service advisors I've dealt with at Crest Nissan's service department. I would like to commend her on clearly and succinctly communicating in a way with me where I u I've dealt with at Crest Nissan's service department. I would like to commend her on clearly and succinctly communicating in a way with me where I understood the purpose and value behind all repairs that I received. I know that advisors tend to a lot of customers in one business day. However, she was clearly focused on providing me the bar service while I was physically present as I observed through her direct eye contact ( lack of eye contact may demonstrate that the advisor is not focused on you or not confident in what they're telling you). I give five out of five stars to Alyssa. Her approach was professional and courteous. Alyssa left me feeling like my business is appreciated at Crest despite the many customers she sees in one day. She's a winner. BC More
Great service Tom, our mechanic did a superb job with our 60K mile service. Our service advisor Melissa is the best. She and Tom both gave us great service with cl Tom, our mechanic did a superb job with our 60K mile service. Our service advisor Melissa is the best. She and Tom both gave us great service with close attention to detail. More
Drake is a fantastic service advisor. He did an excellent job keeping me updated throughout the entire process. Yalls service department is spectacular. Thanks for everything!! job keeping me updated throughout the entire process. Yalls service department is spectacular. Thanks for everything!! More
Today I took my vehicle in for maintenance work and a recall. The customer service was excellent, especially Billie. He explained everything to me and I was very happy with the service that he provided. recall. The customer service was excellent, especially Billie. He explained everything to me and I was very happy with the service that he provided. Billie is very knowledgeable and professional. Thanks More