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Crest Nissan of Frisco

Frisco, TX

4.8
1,369 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,369 reviews

July 29, 2025

Go see Drake in the service dept. ...he's awesome and he'll definitely take care of you....he was great getting my car in and out today!! More

by daniels.ledell.robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake in service
July 26, 2025

Carlos and Brayan were both a pleasure to work with this time as always! The purchase of our new Nissan Rogue was smooth and fast from test drive to signing the papers! More

by dssisk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayan G and Carlos G
Jul 29, 2025 -

Crest Nissan of Frisco responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that your new Rogue purchase went so smoothly from the initial test drive all the way through the final paperwork. It sounds like Carlos and Brayan provided you with the exceptional service that makes the entire process both efficient and enjoyable. We truly appreciate your continued trust in our team and are delighted that you had such a positive experience once again. Your feedback means so much to us and reinforces our commitment to delivering outstanding service to every customer who walks through our doors.

July 19, 2025

This was my first time at the dealership for service on my vehicle. Service dept provided outstanding service and exceeded my expectations. Advisor was extremely knowledgeable and helpful. Will definitely More

by gingerstcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jul 22, 2025 -

Crest Nissan of Frisco responded

We are thrilled to hear that our service department delivered exceptional care that went beyond what you expected. It's wonderful to know that your service advisor's expertise and helpfulness made such a positive impression. We look forward to providing you with the same level of outstanding service for all your future vehicle maintenance needs.

July 19, 2025

Erica Gray and the team at Crest exceed my vehicle purchase expectations. I would recommend them to anyone looking to purchase a vehicle. Thanks again! More

by gayloneberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Gray
Jul 22, 2025 -

Crest Nissan of Frisco responded

Thank you for sharing your positive experience with our vehicle purchase process. We're delighted to hear that our team went above and beyond your expectations and provided the exceptional service you deserved. Your recommendation means everything to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again at Crest Nissan.

July 17, 2025

Exceptional service center! Best I've seen! Brandon was amazing and made it a smooth process. More

by jeremygriffin753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 21, 2025 -

Crest Nissan of Frisco responded

Thank you for sharing your wonderful experience! We are thrilled to hear that you found our service center to be outstanding and that Brandon provided you with such amazing support throughout your visit. Your feedback about the smooth process means so much to us. We take great pride in delivering the high-quality service that our customers deserve, and it's incredibly rewarding to know that we exceeded your expectations. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

July 01, 2025

Absolutely the best service in town. Andy is the most precessional Service Agent I’ve ever had. If you want great service just ask for him. More

by shevonne.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Service Dept
Jul 14, 2025 -

Crest Nissan of Frisco responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you received outstanding service and that Andy provided you with such exceptional professional care. Your feedback about Andy being the most professional Service Agent you have ever worked with means so much to our team. We take great pride in delivering excellent service to our customers, and it is wonderful to know that we have exceeded your expectations. Andy and the entire team truly appreciate your kind words and recommendation.

June 30, 2025

Ian was great! The wait for paperwork was extremely long, we were there for more than 5hrs. More

by Karlagrivas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Mathew
Jul 14, 2025 -

Crest Nissan of Frisco responded

Thank you for taking the time to share your feedback. We are thrilled to hear that Ian provided you with excellent service during your visit. Your recognition of his efforts means a great deal to our team. We understand your frustration regarding the extended time spent on paperwork processing. We recognize that the process length was far longer than expected, and we take your feedback seriously. We are continuously working to improve our processes to ensure a more efficient experience for all our customers. We truly value your business and appreciate your patience during your visit. Your feedback helps us identify areas where we can improve.

June 30, 2025

I had my car serviced today. Tanner was great to work with. I’ve had my car serviced there several times and this was the best experience I can recall having. Thanks! More

by ruthannbyerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
June 27, 2025

Your team is very professional and knowledgeable. Congratulations and thank you very much. Keep up the good job. More

by atarrey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technical team.
June 26, 2025

Sales Associate was knowledgeable, personable & listened to our needs. Demonstrated both of the cars in which we were interested. When we discussed internet pricing versus sticker pricing worked to resolve More

by Kiki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayan A Delgadillo
Jun 27, 2025 -

Crest Nissan of Frisco responded

Thank you for sharing your experience! We're delighted to hear that our team was knowledgeable, personable, and attentive to your needs. It’s great that they took the time to demonstrate both vehicles and worked with you to resolve pricing questions. We’re thrilled you found the right car and appreciate your recommendation. Our entire team looks forward to assisting you again in the future!

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