Crest Nissan of Frisco

Crest Nissan of Frisco responded

Thank you for the wonderful feedback! We're thrilled that our team provided a comprehensive solution for your financial, automotive, and functional needs. At Crest Nissan of Frisco, we're committed to understanding each customer's unique situation. We appreciate you sharing your experience and look forward to serving you again!

Crest Nissan of Frisco responded

Thank you immensely for taking the time to share your wonderful experience with us! We are thrilled to hear that your visit from beginning to end exceeded your expectations. It sounds like you received excellent service with thorough information and received great value on your deal. Your fantastic experience means the world to us, and we truly appreciate customers like you who take the time to share their positive feedback. We look forward to serving you again in the future!

Crest Nissan of Frisco responded

Thank you for your review! We are thrilled to hear about your positive experience with our team. It sounds like you received excellent service with quick assistance and thorough explanations that made your visit worthwhile. Your feedback about the detailed guidance you received means a great deal to us. We truly appreciate you taking the time to share your experience and for recommending Crest Nissan to others. Your satisfaction is our priority, and we look forward to serving you again in the future.

Crest Nissan of Frisco responded

Thank you for your wonderful feedback about your experience with Samer! We are thrilled to hear that your car-buying journey was smooth and stress-free from beginning to end. It means so much to know that Samer took the time to truly understand your needs and helped you find exactly what you were looking for while staying within your budget. We are privileged to have team members like Samer who demonstrate such dedication to listening to our customers and going the extra mile to ensure complete satisfaction. Your kind words about his professionalism, friendliness, and honest approach truly reflect the values we strive for at Crest Nissan. We genuinely appreciate you taking the time to share your positive experience and for recommending our services to others. Customers like you make what we do so rewarding, and we look forward to serving you again in the future.

Crest Nissan of Frisco responded

Your feedback is important to us, and we understand your frustration. We are sorry to hear that you feel this way about your visit and the condition of your vehicle after detailing. We recognize that your experience with our finance department and overall customer service did not meet your expectations, and we take these concerns seriously. Your experience does not reflect the standards we strive to maintain, and we would welcome the opportunity to discuss this matter further with you. Please contact Jeff Stogner at jstogner@vtaig.com so we can address your concerns directly.

Crest Nissan of Frisco responded

We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you received immediate assistance when you called with concerns about your vehicle. We're thrilled that you received such thorough care, including a detailed inspection and a comprehensive checklist with cost estimates to help you plan for future maintenance needs. Your kind words about receiving authentic service from someone who genuinely cares mean the world to us at Crest Nissan. We truly appreciate customers like you, Mollie, and we look forward to continuing to serve you with the same level of dedication and care that keeps you coming back.

Crest Nissan of Frisco responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that Bassam and our team made your car-buying experience smooth, quick, and enjoyable. We take pride in providing a clean and welcoming environment for our guests, and it’s great to know that stood out to you. Enjoy your new vehicle, and thank you for choosing us! 🚗✨

Crest Nissan of Frisco responded

We are ecstatic to hear that we have become your preferred place for automotive needs! Your recognition of our quick and efficient service means everything to us. We work hard every day to ensure that each customer feels valued and receives the attention they deserve. It brings us great joy to know that we have succeeded in making you feel like the priority you truly are. Thank you for taking the time to share your wonderful experience with us.

Crest Nissan of Frisco responded

Your positive feedback means so much to us! We're thrilled to hear that our sales representative worked diligently to secure you an excellent deal and that our finance team went above and beyond to help you obtain a favorable interest rate. At Crest Nissan, we pride ourselves on having dedicated professionals who genuinely care about getting our customers the best possible experience. Your recognition of their hard work reinforces our commitment to providing outstanding service. We're grateful you chose us for your automotive needs and hope you absolutely love your new vehicle!