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Crest Nissan of Frisco

Frisco, TX

4.7
1,260 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,260 reviews

January 26, 2025

Mario was outstanding. He is very professional and does an outstanding job and knows how to take care of his customers. More

by Jonathan.baseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
January 25, 2025

Excellent service very helpful staff pleasant environment will differently tell friends and family about my experience More

by Carlalaird90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy and Kim
January 25, 2025

The attention and service provided were excellent. They are always eager to meet requirements and answer any questions. More

by jose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayan Delgadillo
January 20, 2025

Prioritizes appointments. Friendly customer service. Other dealerships will have you waiting 3 hours for a simple oil change. Crest Nissan will have you in an out quickly. More

by Sydney Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Truong
Jan 21, 2025 -

Crest Nissan of Frisco responded

Thank you for your excellent review highlighting our commitment to efficient, customer-focused service. We take pride in prioritizing appointments and ensuring our customers' time is respected, which sets us apart from other dealerships. Your recognition of our quick turnaround, particularly for routine services like oil changes, is exactly the standard of service we aim to deliver. We understand that our customers' time is valuable, and we work diligently to minimize wait times without compromising the quality of our work. The friendly customer service you experienced is another cornerstone of our commitment to providing an outstanding dealership experience. We want every visit to be not just fast, but also pleasant and welcoming. We appreciate customers like you who notice and value our dedication to efficient, friendly service. Thank you for choosing Crest Nissan and for taking the time to share your positive experience.

January 20, 2025

A great place to go, if needing a vehicle! Hassle free and FABULOUS customer service! More

by Maryj0722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry
Jan 21, 2025 -

Crest Nissan of Frisco responded

Thank you for your enthusiastic recommendation! We're thrilled that your vehicle purchasing experience was not just positive, but truly outstanding. Your description of our dealership as hassle-free with "FABULOUS customer service" perfectly captures our commitment to making the automotive buying process smooth, enjoyable, and customer-focused. We understand that purchasing a vehicle can often feel stressful, so hearing that we've created a comfortable and pleasant experience is incredibly rewarding. We pride ourselves on delivering service that goes beyond simply selling a vehicle - we aim to build relationships and ensure our customers feel valued, respected, and genuinely cared for throughout their entire journey with us. Your enthusiastic review and recommendation mean a great deal to our entire team. We appreciate customers like you who take the time to share such positive feedback and help spread the word about our dealership. Thank you for choosing us for your automotive needs and for your wonderful endorsement!

January 09, 2025

Brandon was excellent! He kept me informed and was pleasant to speak with. I had truly gave up on Nissan customer service from visiting other Nissan in the area. But the cu More

by kimley.ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 10, 2025 -

Crest Nissan of Frisco responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Brandon provided you with excellent service and kept you informed throughout your experience. It’s also fantastic to know that you found our customer service unmatched compared to your previous experiences at other dealerships. At Crest Nissan, we strive to create a welcoming and supportive environment for all our customers, and we're glad that Brandon and our team were able to restore your faith in Nissan customer service. Your satisfaction means everything to us, and we’re delighted that we will be your go-to dealership for service in the future. Thank you for choosing us, and we look forward to serving you again soon!

January 08, 2025

Great service and Henry was excellent with the costumer service. I would definitely recommend to others. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Ventura
Jan 10, 2025 -

Crest Nissan of Frisco responded

We are thrilled to hear about your exceptional experience, and we want to extend our special thanks for highlighting Henry's outstanding customer service. Our team takes great pride in delivering personalized and professional support, and we're grateful that Henry exemplified our commitment to excellence. Your willingness to recommend us to others is the highest form of praise we could receive. We appreciate you taking the time to share your positive feedback and recognize the hard work of our team member. Customer satisfaction is our primary goal, and we're delighted we could provide you with a service experience that exceeded your expectations. We look forward to continuing to serve you and others in our community with the same level of dedication and care.

January 08, 2025

Lance and team were awesome. They helped nw every step of the way. Thanks guys !! More

by Mbarchu1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor, Lance and Juan Carlos
Jan 10, 2025 -

Crest Nissan of Frisco responded

We are thrilled to hear about your positive experience with Lance and our team! Your satisfaction is our top priority, and it's fantastic to know that they provided you with exceptional support throughout the entire process. Lance and the team take great pride in guiding our customers every step of the way, ensuring a smooth and enjoyable experience. Your appreciation motivates us to continue delivering high-quality service and support. Thank you for sharing your feedback and for choosing our dealership. We look forward to serving you again in the future!

January 05, 2025

Staff is knowledgeable and very helpful. From the sales floor to the financial team they provide good customer service. More

by Christopherball223
Recommend Dealer
Yes
Employees Worked With
Trevor Ervin
Jan 08, 2025 -

Crest Nissan of Frisco responded

Thank you for your kind words! We’re delighted to hear that you found our staff to be knowledgeable and helpful, and that you received great customer service from both our sales floor and financial team. Your satisfaction is our priority, and we appreciate your feedback. If you need anything further or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future!

December 26, 2024

Got a great deal and they worked with me. The team was so professional and will buy my next vehicle from nissan. More

by Lynch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Traver and Leon
Dec 27, 2024 -

Crest Nissan of Frisco responded

Thanks for the fantastic feedback, Lynch! We're thrilled to hear you had a great experience with our team and found a deal that works for you. We look forward to helping you with your next vehicle purchase!

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