Crest Lincoln
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 277 reviews
Absolutely the best experience I have ever had buying a car! I love having a new car, but I've never really enjoyed dealing with car salesmen...until now. My representative over there was Chris Tessmar and his I love having a new car, but I've never really enjoyed dealing with car salesmen...until now. My representative over there was Chris Tessmar and his service was excellent. He went above and beyond to make me happy and the process was extremely easy. I don't typically write reviews but Chris and Crest deserve a positive review. If you are considering buying a Lincoln give Chris a call. Thanks Chris! More
I've never had a more enjoyable car buying experience! My sales person, Chris Tessmar, is a true professional of his trade. I was completely comfortable from beginning to end. Great car, great dealership, My sales person, Chris Tessmar, is a true professional of his trade. I was completely comfortable from beginning to end. Great car, great dealership, great salesperson AND a great deal... grand slam! And I can still hardly believe this... When I sat down to sign the paperwork the monthly payment was 17 bucks less than our agreed price! Who does that? Bravo! My next vehicle will defiantly be a lincoln...from crest. More
Great Our first time leasing experience at Crest Lincoln was very positive. Chris Tessmar was highly recommended to us & we can easily see why. He was ver Our first time leasing experience at Crest Lincoln was very positive. Chris Tessmar was highly recommended to us & we can easily see why. He was very personable, knowledgeable & helpful with us choosing a vehicle that exceeded all our needs. We are very satisfied with the quality & pricing of our new lease vehicle & would definitely recommend Chris to our family & friends. More
Best experience I ever had at a dealership! My husband and I had the pleasure of dealing with Chris Tessmar and Crest Lincoln. We leased an MKC and MKZ and we are both highly satisfied with our My husband and I had the pleasure of dealing with Chris Tessmar and Crest Lincoln. We leased an MKC and MKZ and we are both highly satisfied with our experiences and the service we both received. I cannot say enough about Chris Tessmar - He went above and beyond all our expectations and made sure our leasing experience was flawless! Honest, and full of integrity, he is by far the best salesman I have ever dealt with. He is always straight forward, hard working, and gets the job done. This dealership is top-notch and I would recommend Chris to anyone. I will definitely be returning to this dealership in the future! Thank you Chris for everything! I will now be a customer for life! More
Enjoyable Experience in Car Buying We had a wonderful experience dealing with Chris Tessmar and Crest Lincoln Mercury. We leased an MKC. Chris went beyond the call of duty to make sure We had a wonderful experience dealing with Chris Tessmar and Crest Lincoln Mercury. We leased an MKC. Chris went beyond the call of duty to make sure we received exactly the vehicle we were looking for. There was no high pressure, he was straight forward and honest and thoughtful. He made our car buying experience comfortable and a pleasure and we would lease/buy from him again and again. Thanks Chris! You are our "Go To Guy"! More
Great service! Always a great experience Great service! Chris Tessmar has sold me my last 4 cars and I have been very happy. He keeps his promises, finds me the exact car I want and makes sur Great service! Chris Tessmar has sold me my last 4 cars and I have been very happy. He keeps his promises, finds me the exact car I want and makes sure I get it when I need it. He is honest and very helpful. I just bought an MKC and couldn't be happier with my purchase. Everyone at the location is very nice and helpful. Chris's assistant Rick was also very helpful. He drove all the way out to the other side of the state to get me the car I wanted and they had the car ready for me same day for pickup. I am very satisified with the service I receive every time I go there! If I could rate Chris higher than 5 stars/5 I would! More
wonderful experience in buying a car I would like to express great appreciate to Chris Tessemar & his assistant Rick for making my experience in purchasing my new car a wonderful and sm I would like to express great appreciate to Chris Tessemar & his assistant Rick for making my experience in purchasing my new car a wonderful and smooth transition. Rick caterer to my needs by bring different cars and trucks, like I was shopping for shoes! (lol) CHRIS was so patient with me because I changed the color of my car 3 times. However, this did not phase him one bit. Crest Lincoln meet my expectations & beyond my needs. Thanks Chris & Rick for your help and kindness. More
Friendly and Fair Purchased a used Flex for a fair price--Bill DeBell was honest and helpful and allowed me to take the vehicle out for a few hours so my wife could tak Purchased a used Flex for a fair price--Bill DeBell was honest and helpful and allowed me to take the vehicle out for a few hours so my wife could take a look. Having two small kids at home, this was really convenient. The entire process was straight-forward, friendly and fast--I highly recommend Bill and those at Crest . More
Buying a used car Bill Hanke I bought a used 2009 Lincoln mkz, with a,vibration in steering wheel. They found it to be the rear drive-s Bill Hanke I bought a used 2009 Lincoln mkz, with a,vibration in steering wheel. They found it to be the rear drive-shaft. The cost would be $982.31.They split the cost three -ways. IT cost me $340.00 dollars. to fix. Im very-well satisfied and would deal with Crest Lin. again .Satisfied customer W.h. Thank You More
***The Worst*** The WORST dealership EVER! If you want the "Shady, Slimy & Sleazy Used Car Salesman Stereotype" service, go ahead with this dealership. Complete The WORST dealership EVER! If you want the "Shady, Slimy & Sleazy Used Car Salesman Stereotype" service, go ahead with this dealership. Complete waste of my time. I'm really sorry that i can't give them "0" star ratings they deserve.My contacts were mostly - Mike and his mgr Leroy -. Mike never followed up. Whatever said and done with the used car sales mgr Leroy were lost somewhere in the dealership. After 2 weeks, a conversation with their superior made me realize that they were putting words into my mouth. In the end it boils down to this - they did not want me to have a 3rd party car inspection done on a cpo we were interested in. Please be aware!! If you are considering to buy a used car from this dealership, make sure that you have a 3rd party inspection done - even if you are thinking about a CPO. Over the years, we've dealt with many dealerships. At times even when the car is a CPO from Lincoln / Cadillac and it does not have any accidents reported on the Carfax, some are involved in accidents and repaired. Any malfunction stemming from an accident will not be covered by the manufacturer's warranty!!! I wonder why this dealership has 2.5 stars on Yelp. More