Crest Lincoln

seamless purchase I was looking for a Lincoln MKZ and noticed a 2012 on Car gurus, at Crest Lincoln, I sent a message to the dealer on Sunday, and by Monday morning I r I was looking for a Lincoln MKZ and noticed a 2012 on Car gurus, at Crest Lincoln, I sent a message to the dealer on Sunday, and by Monday morning I received a call to come in and look at the car. After work on Monday night I went and met with Shawn Johnson. Well the only thing I can say is, Shawn was an awesome salesman, and made me feel comfortable and treated me as if I was purchasing a Brand new Lincoln. The process took less time than I expected and I am enjoying my car as we speak. thank you Shawn for all your help and professionalism, and thank you Crest Lincoln for making this one of the best experiences I had purchasing a car. Andrew. More

Thank you Martez for the service I received from Crest Lincoln today I also like the time you took to give me a review of the car thanks again Lincoln today I also like the time you took to give me a review of the car thanks again More

I have visited Crest of Sterling Heights a few times and was in need of a loaner vehicle. Martez has assisted me on more than one occasion He is truly an asset to the company He is very professional, polite was in need of a loaner vehicle. Martez has assisted me on more than one occasion He is truly an asset to the company He is very professional, polite and courteous. I ended up leaving my iPad in a loaner and he contacted me and had it set aside for me to pick it up. I was glad he checked the car for possible left behinds. I just wanted to recognize him for all if his efforts. We need more employees who truly care about the service they provide. More

Exceptional Dealership I bought a Lincoln MKX from this dealership and found the service to be exceptional. I worked with Tim Stasinski whom I would highly recommend. Not I bought a Lincoln MKX from this dealership and found the service to be exceptional. I worked with Tim Stasinski whom I would highly recommend. Not only was he informative and knowledgeable, but also “ no-pressure” which I truly appreciated. Nothing but good things to say about Tim and this dealership. Great job Crest Lincoln. I wish you continued success! More

Unprofessional Customer Service I have been a loyal customer with Lincoln for several years, leasing 5 vehicles over this course of time. I am a residence of Macomb county and have h I have been a loyal customer with Lincoln for several years, leasing 5 vehicles over this course of time. I am a residence of Macomb county and have had HORRIBLE experiences with CREST LINOCLN on several occasions. This last time has me livid! From my understanding, Lincoln as a organization, allows the customer to return their leased vehicles to any Lincoln dealership unless the dealership is unable to accommodate. I totally understand. Today, December 2, 2019, I walked into the CREST LINCOLN dealership to turn in my leased vehicle and as the customer service rep proceeded to assist me after asking a few valid questions, "someone" intruded in our business to tell me, "we do not accept vehicle turn ins unless you purchased from this dealership". I kept my cool and walked out. I called EVERY customer relations rep under the sun to complain about the LIE I was told about returning my leased vehicle. I will NEVER lease nor buy a Lincoln ever again in my life! Lincoln has lost a loyal customer! I should not have to drive around to different cities to find a dealership to take my car! Yes, I can take it back to where I leased it from but that's besides the point. If policies are in place to accommodate the customer then so be it! I will be taking this further! More

My experience at Crest Lincoln. Every area weither it be sales fiance, cashier, or service. We concerned if you needed more infomation or help and were going to assist in your though Every area weither it be sales fiance, cashier, or service. We concerned if you needed more infomation or help and were going to assist in your thoughts or needs. More

Vehicle Purchase Highly recommended. Worked with Paul Belleci leasing 4 Lincolns. Recently a new Corsair. He is courteous and informative. An exemplary symbol of you Highly recommended. Worked with Paul Belleci leasing 4 Lincolns. Recently a new Corsair. He is courteous and informative. An exemplary symbol of your fine dealership. More

Top notch Excellent all the way around , Robert took care of everything , from finance to keys handed over to me, not a bad word to say, 5 star dealer Excellent all the way around , Robert took care of everything , from finance to keys handed over to me, not a bad word to say, 5 star dealer More

Vehicle Purchase A truly enjoyable experience, purchasing a certified pre-owned vehicle from Crest Lincoln. I highly recommend this dealership, and staff especially T A truly enjoyable experience, purchasing a certified pre-owned vehicle from Crest Lincoln. I highly recommend this dealership, and staff especially Tim Stasinski, he exceeded all my expectations. If you're looking for a pre-owned vehicle, give Tim a call. More

Oil change I had an appointment and they took me right in. I was out of there in about 45 minutes. They have a comfortable waiting room with a nice assortments I had an appointment and they took me right in. I was out of there in about 45 minutes. They have a comfortable waiting room with a nice assortments of refreshments. More