Crest INFINITI - Service Center
Frisco, TX
374 Reviews of Crest INFINITI - Service Center
I had an outstanding experience at Crest Infiniti thanks to Tony in the service department. From start to finish, Tony was incredibly responsive, professional, and a true pleasure to work with. He kept me u to Tony in the service department. From start to finish, Tony was incredibly responsive, professional, and a true pleasure to work with. He kept me updated every step of the way, answered all my questions promptly, and made the entire process feel smooth and stress-free. It’s rare these days to find someone so committed to providing exceptional service, but Tony absolutely delivered. This was hands-down one of the most enjoyable and efficient service experiences I’ve had. Thank you, Tony! More
Great service. Tony is always very informative and helpful. They got me in at the end of the day for an oil change and inspection. Tony is always very informative and helpful. They got me in at the end of the day for an oil change and inspection. More
Very nice staff; warm and welcoming environment. My vehicle was serviced in a timely manner. I was given detailed description of services performed and recommendations. My vehicle was serviced in a timely manner. I was given detailed description of services performed and recommendations. More
service is poor on response did not fix my key did not return call did not send my title not return call did not send my title More
From the moment I entered the Service area -- first class service! The customer experience was top notch. My issue wasn't a serious one, but the team treated it like it was the only one. I opted to hang arou service! The customer experience was top notch. My issue wasn't a serious one, but the team treated it like it was the only one. I opted to hang around and wait, and the staff seemed to enjoy going out of their way to make sure all was good with me. They even arranged for me to use a small office so I could take a business conference call. Excellent service!! More
Randy greeted me immediately when I exited my vehicle. He was very nice and assured me that I would be able to get a loaner vehicle and that I would be in good hands with Tony. Tony politely greeted me an He was very nice and assured me that I would be able to get a loaner vehicle and that I would be in good hands with Tony. Tony politely greeted me and we went over the service needs of my vehicle. He then took me to Dustin. Dustin personally retrieved a wonderful vehicle for me and verified the cleanliness of the vehicle. The process was easy and the service was impeccable. When I picked up my vehicle, Tony was there to make sure everything was taken care of properly. The service department does a good job. More
Every time I take my car in for service. I’m greeted promptly and the staff is polite and professional. I recommend Crest to anyone with an Infiniti for service. I’m greeted promptly and the staff is polite and professional. I recommend Crest to anyone with an Infiniti for service. More