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Crest INFINITI - Service Center

Frisco, TX

4.8
271 Reviews

271 Reviews of Crest INFINITI - Service Center

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March 01, 2025

I want to commend Richie Nacari for the exceptional service we received. His knowledge and expertise in Infiniti were remarkable. He made the entire process enjoyable. He was extremely helpful, ensurin More

by CJ3107472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Nabors, Crest Service Manager is the reason I bring my Infinity's to Crest for all the service on my vehicles. Taking my vehicles in for service is like vesting a friend for a cup of coffee. Thanks Randy!
Mar 04, 2025 -

Crest INFINITI responded

We want to thank you for your kind words about Richie Nacari. We are thrilled to hear that his knowledge and expertise made your experience enjoyable. We strive to provide exceptional service, and it is wonderful to know that Richie exemplifies this. Thank you for recognizing his efforts.

March 01, 2025

Excellent service. Was greeted promptly and was on my way to work in no time. When I picked up my car it was spotless and ready for me to go. More

by smorin424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duskan - Service
Mar 04, 2025 -

Crest INFINITI responded

Thank you for your kind words about our service. We are glad to hear that you were greeted promptly and that your car was spotless and ready for you. We strive to provide excellent service to all our customers. We look forward to seeing you next time!

March 01, 2025

Great service technicians and very thorough in explaining the scheduled service process, as well as listening to and noting in their system, my cruise control issues. More

by OBUDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Tom/Tim(?) Brown, Justin, and Dustin
Mar 04, 2025 -

Crest INFINITI responded

Thank you for your feedback! We appreciate your kind words about our service technicians and their thoroughness in explaining the scheduled service process and addressing your cruise control issues. Your satisfaction is important to us and we look forward to your next visit!

March 01, 2025

My Advisor was the best he explained the time Process of what it would take had offered me tge specials that Crest was gaving & took very goid care of tge Insoection Oil Change & the Cleaning of my Car I wa More

by BEEKAY72
Recommend Dealer
Yes
Employees Worked With
Morales
Mar 04, 2025 -

Crest INFINITI responded

Thank you for your kind words about our service. We are thrilled to hear that our advisor took great care of you and explained the process thoroughly. Your satisfaction is our priority, and we look forward to serving you again.

March 01, 2025

I’ve been dealing with Crest for around 20 years and been a terrific experience the entire time. I especially like working with John Dagnan very much. More

by HOOKEMHORNBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Crest INFINITI responded

Thank you for your kind words! We are thrilled to hear that your experiences over the past 20 years have been terrific. It is always a pleasure to work with valued customers like you, and we appreciate your recognition of John Dagnan's efforts. We look forward to seeing you next time!

March 01, 2025

Buying a car and then having it serviced at Crest is easy and convenient. They do a great job all throughout. More

by LEGZ_2_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Crest INFINITI responded

Thank you for your kind words! We are thrilled to hear that servicing your vehicle with us is easy and convenient for you. We strive to provide great service throughout the entire process. We look forward to seeing you next time!

February 28, 2025

The service was fast and efficient and the customer service was great I give 100 thanks More

by ALICIA75002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 03, 2025 -

Crest INFINITI responded

Thank you for your kind words! We are thrilled to hear that you found our service fast and efficient, and that our customer service met your expectations. Your satisfaction is our priority, and we appreciate your support.

February 28, 2025

Took the time to make sure everything was fixed & not in a hurry just to get my car back to me. More

by KRIS35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin service rep
Mar 03, 2025 -

Crest INFINITI responded

Thank you for your feedback. We appreciate you taking the time to share your experience and are glad to hear that our team ensured everything was fixed without rushing. Your satisfaction is important to us.

February 27, 2025

Everything was great! My concerns were adressed and fixed in a timely manner. Super friendly staff. More

by grider.ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 27, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We're so glad to hear that your concerns were addressed and resolved quickly. It's great to know that our staff made your experience even better. We appreciate your support and look forward to assisting you again in the future!

February 27, 2025

Took my 2024 QX60 in for a mirror repair and the Crest team did a 5 Star job with my repair. Thank you for your professional and friendly service! More

by LBAUGHMAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Crest INFINITI responded

We’re thrilled to hear you had a great experience with our team! Your satisfaction means everything to us, and we appreciate your kind words about our service. Enjoy your QX60, and we look forward to assisting you again in the future!

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