Crest INFINITI - Service Center

Did service requested on time Good to work with and will bring my car again will bring my car again More

Made an appointment and dropped off vehicle Friday at 7:45 am, 15 minutes before appointment time for a VERY simple service request. Never heard from anybody, so called about 4:00 pm and was told my vehi 7:45 am, 15 minutes before appointment time for a VERY simple service request. Never heard from anybody, so called about 4:00 pm and was told my vehicle was still waiting to be looked at and they’d get to it on Saturday and were open 7-3 on Saturday. Never heard from anybody on Saturday. Called first things Monday after seeing on the link that it still hadn’t been looked at and told them I’d take elsewhere. Terrible communication. Terrible service. I’m going back to the dealer I have been using even though it is 30 minutes before appointment further drive for me More

Troy Dunn was phenomenal! He was very knowledgeable with all my vehicles concerns and answered all my questions. And i loved that my vehicle was washed after it was serviced. He was very knowledgeable with all my vehicles concerns and answered all my questions. And i loved that my vehicle was washed after it was serviced. Crest Infiniti and Troy Dunn are #1. More

As I stated before, the service center was very professional, the work was completed as scheduled, and the prices was fair professional, the work was completed as scheduled, and the prices was fair More

Troy Dunn saved me a lot of money! I mean a lot by standing with me. He puts the customer first! If you want to have options and someone shoot straight with you, go see Troy! I mean a lot by standing with me. He puts the customer first! If you want to have options and someone shoot straight with you, go see Troy! More

They are always very kind and welcoming when I go to the service department. This time I was disappointed with the service department when they detailed my car they took things out of my side door pocket th service department. This time I was disappointed with the service department when they detailed my car they took things out of my side door pocket that I either wanted or needed. I didn’t think those things would affect the detailing of my car, but obviously it did. More

I needed an oil change and arrived at the dealership at 5:00. They were able to get my request completed and additional services suggested, vehicle washed in an hour and 1/2. Outstanding friendly servi 5:00. They were able to get my request completed and additional services suggested, vehicle washed in an hour and 1/2. Outstanding friendly service. More

Great service every time! I am greeted upon arrival. They take care of me in the waiting area or if I request a loaner vehicle. The entire staff has been helpful, as long as y I am greeted upon arrival. They take care of me in the waiting area or if I request a loaner vehicle. The entire staff has been helpful, as long as you have patience!! More

Tony Brown is not a good service advisor when it comes to communication. He can be difficult to get a hold of, especially when he doesn't return calls in a timely manner and leaves you waiting excessively. communication. He can be difficult to get a hold of, especially when he doesn't return calls in a timely manner and leaves you waiting excessively. More

Troy is great to work with and provides clear concise explanation of any service need. explanation of any service need. More