Crest Ford
Center Line, MI
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214 Reviews of Crest Ford
I always have a good experience with the Crest Ford team whether it’s for service or purchasing a new car and my salesman Tye is always straight forward with me in giving me my options such a great TEAM. T whether it’s for service or purchasing a new car and my salesman Tye is always straight forward with me in giving me my options such a great TEAM. Tye has been my salesman for almost 10 years and he has always been honest with me great job Tye keep up the good work More
Worst experience. They are scam. Sold the Range Rover 2918 with suspension fault and not willing to fix. Strongly recommend ti never go there. They are scam. Sold the Range Rover 2918 with suspension fault and not willing to fix. Strongly recommend ti never go there. More
I have nothing but good things to say about the entire staff at this dealership. I have gotten great service and attention to vehicles needs in a very timely manner. staff at this dealership. I have gotten great service and attention to vehicles needs in a very timely manner. More
Unfriendly, unprofessional, and poor customer service. I was left to wait in their waiting room over an hour after my car was done (for a total of 2-3 hours) in plane view of my sales/repair person. Actua I was left to wait in their waiting room over an hour after my car was done (for a total of 2-3 hours) in plane view of my sales/repair person. Actually he did his best to avoid looking my direction/making eye contact, although was facing the waiting room with unobstructed view many, many times. Finally when I went to ask how much longer it will be until the car will be done, he state “oh, it was done long time ago. Paperwork is at he cashier office”, without an apology. He said he looked for me. The entire 2-3 hours I was waiting there, I left to use the bathroom for a brief couple of minutes, and that’s when he said he looked for me, but then all that time I was staring right at him, even trying to get his attention from the waiting area, once again, although facing me many, many, many times while avoiding/pretending not to see me, he never thought once to come and let me know the car was as done with the oil change. The waiting room is in unobstructed view just a few feet away from the employee’s desks. That is precious time I’ve lost and never get to have it again. Will never go back there! More
Customer service is great! It Was a fantastic sales experience with a calm and relaxed atmosphere. I felt like family and will tell my friends and neighbors about the dealershi It Was a fantastic sales experience with a calm and relaxed atmosphere. I felt like family and will tell my friends and neighbors about the dealership and fantastic sales staff. More
Crest Ford puts customers first in every facet. Over the years, I have purchased numerous vehicles and cannot imagine shopping anywhere else. I have been totally satisfied with every interaction. Over the years, I have purchased numerous vehicles and cannot imagine shopping anywhere else. I have been totally satisfied with every interaction. Sales, service and the quality of the store are all top notch More
My sale lady Lila is the best sales representative ever ! !!! Great customer service. If she changes dealerships I will follow her. I gotten over 10 for car/trucks from her . !!! Great customer service. If she changes dealerships I will follow her. I gotten over 10 for car/trucks from her . More