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Crest Ford

Flat Rock, MI

4.9
170 Reviews

22675 Gibraltar Road

Flat Rock, MI

48134

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Showing 170 reviews

April 11, 2022

Was super unsatisfied from the beginning of my order for a new 2021 fried bronco. My dealer never touched base I had to reach out for everything, could never answer questions clearly, and was not helpful wh More

by C.vignola92
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John B
Apr 11, 2022 -

C.vignola92 responded

Personable*

March 11, 2022

I ordered a new 2022 F150 three month's before my lease ended and it arrived just in time. And it is beautiful! More

by bondytodd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Rose
March 08, 2022

Very timely. Great service!! John Bacarella was a great point man for my vehicle transaction. More

by joseph_boggis
Recommend Dealer
Yes
Employees Worked With
John Bacarella
February 07, 2022

I was very happy with my salesperson. Christopher Merriman took all the time I need to show me how my new vehicle worked. I will not hesitate recommending him to people I know. More

by knobblock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Merriman
January 23, 2022

What can I say. We purchased our second vehicle from Christopher Merriman. He is the one to get your vehicle from. Chris is a true professional, no gimmicks or tricks from him. The transaction went smoo More

by davidfrancodirect
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Merriman
January 07, 2022

Our salesman was an excellent example as to how you treat a customer. Very pleased with dealing with him More

by Ammy06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Queen
November 20, 2021

Ford saved my life! That’s all I can say! I’m really grateful to make business with Crest Ford. Love the attention and very professional. The sealer Jhon Bucarella made his best I can feel comfortable More

by SandraWPS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bucarella
November 18, 2021

Always used their service and it was great, until they built Quick Lane, it is anything but, I have stopped in 7 times in the past month and wait times were from 2 1/2 to 4 hrs no appointments availabl More

by rbenore
Recommend Dealer
No
Employees Worked With
Service specialists Quick lane various
October 17, 2021

Crest Ford has always been top notch in service and salesman, especially Chris Merriman. I would recommend them to everyone. More

by Rebecca_morin74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merriman
September 02, 2021

Mr. Glover was very helpful with making sure the features/options I wanted were all listed on my order and I was very happy when I took delivery. The process for the change over to the new lease More

by PAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Glover
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