Crest Ford
Flat Rock, MI
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Great experience. My salesperson, Tristyn was Great. Easy to work with and very pleasant. Some salespeople give you the pressure treatment which I do not like. Tristyn My salesperson, Tristyn was Great. Easy to work with and very pleasant. Some salespeople give you the pressure treatment which I do not like. Tristyn was easy to work with. I told what I wanted, what I did not want, what my limits were, and she worked within all of them. In a year I hope to pay her visit in the hopes of getting into an F150. Hopefully, Ford will offer more reasonable deals. $4000, and $5000 down, is ridiculous. The finance guy at Crest was wonderful. I was in and out-Best experience I have ever had leasing, or buying a vehicle. And then lastly. Getting into another vehicle I researched. I tried to find the best deal I could for what I needed. Crest the overall experience was GREAT! Other dealerships I dealt with need to follow their example. A couple of dealerships were really unprofessional. One dealership I was left feeling like I had been somewhat offended. If a salesperson is dealing with a customer other staff does not come over and tell them their appointment, Ms. Mr. is waiting for them. It was done three times. Hand the salesperson a note, the staff could keep the customer comfortable until the salesperson is done dealing with his other appointment. I was left feeling like I did not matter. Not the first time I have had not so great experience with this dealership. I will not deal with the dealership again. I went into a Chevy dealership and a Dodge Dealership in my pursuit to find a vehicle and these were good experiences. But I came back to Ford because I have been with Ford for many years. So, Ford Dealerships like Crest Ford are nice to walk into. Many years I dealt with Jorgenson Ford in Detroit--Crest Ford is my dealership now. More
Mike Sturts was extremely helpful. He's was courteous and prompt. Always keeping me updated and taking my calls. He's was courteous and prompt. Always keeping me updated and taking my calls. More
This dealer was fantastic to work with while I was looking for my truck, purchasing and after arrival. They explained everything very throughly. I went back a few days after picking up my truck and Ch looking for my truck, purchasing and after arrival. They explained everything very throughly. I went back a few days after picking up my truck and Chris M. Spent 30 minutes going over my questions and highly encouraged me to call and come back any time I needed help or had questions. Great service before and after the sale. I had left my bridge in my old vehicle and Chris found it after a phone call. He also got me some touch up paint for a spot on the door frame. So impressed with Chris I just had my wife order her 2023 escape there. More